ADM-201問題集、Salesforce実際の試験問題

質問 1

The VP of sales at Cloud Kicks has a standard sales profile and is receiving an error message that prevents them from saving an opportunity. A Platform Administrator attempted the same edit without receiving an error. How should the administrator troubleshoot this issue?

A. Use an AppExchange product to troubleshoot.

B. Use ' Login as ' to log in as the user.

C. Log in as a system administrator to troubleshoot.

D. Ask the user for their password so the admin can log in as the user.

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 2

Cloud Kicks is working on a rebrand. In which two areas of the Salesforce mobile app can a Platform Administrator customize the branding?

A. App header color

B. Loading page logo

C. Header background color

D. Record background color

正解: B,C

解説: (PassTest メンバーにのみ表示されます)

質問 3

A user at Northern Trail Outfitters is having trouble logging in to Salesforce. The user's login history shows that this person has attempted to log in multiple times and has been locked out of the organization. Which two steps should a Platform Administrator take to help the user log in to Salesforce?

A. Use the unlock button on the user's record detail page.

B. Log in as the user to unlock the user and reset the password.

C. Reset the password policies to allow the user to login.

D. Reset password on the user's record detail page.

正解: A,D

解説: (PassTest メンバーにのみ表示されます)

質問 4

A Platform Administrator is building an agent to nurture leads. How does Agentforce SDR help?

A. Analyze the performance of human sales reps and provide coaching tips.

B. Generate a dynamic call script and talking points for the human sales reps to use.

C. Autonomously negotiate pricing with the lead and close the final deal.

D. Answer the lead ' s questions with responses that are grounded in company data.

正解: D

解説: (PassTest メンバーにのみ表示されます)

質問 5

A VP of sales needs to report on records owned by individuals in various parts of the role hierarchy. The organization-wide default is set to Private. What should a Platform Administrator configure to achieve this?

A. Sharing Rules

B. Restriction Rules

C. Permission Sets

D. Field-Level Security

正解: A

解説: (PassTest メンバーにのみ表示されます)

質問 6

The Cloud Kicks CFO requires any opportunity over $100,000 to be automatically sent to them, so they can sign off on the record before the deal closes. Which feature should a Platform Administrator use to fulfill this requirement?

A. Apex Triggers

B. Submit for Approval button

C. Flow Approvals

D. Einstein Next Best Action

正解: C

解説: (PassTest メンバーにのみ表示されます)

質問 7

Cloud Kicks (CK) has a new Platform Administrator who is asked to put together a memo detailing Salesforce usage to budget for upcoming license purchases. Where should the administrator go to find out what type of licenses CK has purchased and how many are available?

A. Usage-based entitlements related list in company information

B. User licenses related list in company information

C. Search for licenses types in setup

D. User management settings in setup

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 8

Cloud Kicks wants users to only be able to choose the opportunity stage Closed Won if the Lead source has been selected. How should a Platform Administrator accomplish this goal?

A. Configure a validation rule requiring Lead source when the stage is set to Closed Won.

B. Make the opportunity stage a dependent picklist to the Lead source.

C. Make Lead source a dependent picklist to the Opportunity Stage field.

D. Change the Opportunity Stage field to Read Only on the page layout.

正解: A

解説: (PassTest メンバーにのみ表示されます)

質問 9

Cloud Kicks has three teams of customer service reps that use a custom field on the Case object to populate the team assigned to manage the tickets. The customer support manager would like a Custom Dashboard to show data specific to each team. What should a Platform Administrator do to meet this requirement? 55

A. Create a Dashboard with widgets specific to each team.

B. Create a Dashboard that uses Dashboard filters to show specific team data.

C. Add Cross Filters to switch between the three customer service teams.

D. Create separate Dashboards for each Customer Support team.

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 10

Cloud Kicks wants to ensure that every client has support based on the level of service that has been agreed on in the sales cycle. There are tiers to this support model, Gold, Silver, and Bronze. What should a Platform Administrator create to ensure that this is part of every client's account once they become a client?

A. Email to Case for each service level

B. A flow to assign Entitlements

C. Case Assignment Rules for each client

D. Routing Configuration for each client

正解: B

解説: (PassTest メンバーにのみ表示されます)

Salesforce Certified Administrator - ADM-201 模擬練習