AP-203問題集、Salesforce実際の試験問題

質問 1

T current architecture has two systems one which is sales facing (internal) other is customer facing (website). Currently product catalog is maintained separately in both systems.
UT has introduced communication cloud. What approach should consultant recommend for maintaining their product catalog during their digital transformation.

A. Introduce new product catalog primary application that will synchronize both communication cloud and the web channels.

B. Manage the product catalog in enterprise product catalog and use digital commerce APIs to extract the product catalog to web channels.

C. Manage the product catalog internally using communication cloud and use cart API to expose the product catalog to website

D. Manage product catalog in communication cloud and periodically synchronize the web channels automatically

正解: B

質問 2

What are three main factors that should lead a consultant to consider assetization of a commercial product or service?

A. The product services sold will have child features added in the future

B. The product services sold can undergo future attribute changes

C. The product/service sold is high volume, one time billing event, such as a pay per view

D. The product Service sold has a recurring charge

E. The Product sold is a device accessory such as phone case

正解: A,B

質問 3

Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?

A. Configure a Callout Orchestration item using the enhanced system interface

B. Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.

C. Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL

D. Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 4

ABC telecom is using the communication cloud for the B2C business, The B2B business now wants a new quoting solution for their complete B2B products. B2B customers are large enterprises with hundreds of sites, B2B sales representative wants to configure different products based on sites requirements, group sites together, apply discount as per negotiated price and generate a multi-site proposal document. What Solution should a consultant recommend to meet the requirement above?

A. Use Communication Cloud CPQ multisite Quote Capture to upload a site list and configure offers for the sites

B. Leverage the communication cloud (CPQ) master quote and group quote capability to associate service accounts to group quotes. Each location can be associated with Quote Line Item

C. Use Communication Cloud CPQ to create a quote associated with multiple service Accounts Import a list of Sites to represent service Account and configure offers.

D. Use Enterprise Sales Management Quote Negotiation Process to capture Multi-site quote by uploading the site list and configuring the offers for the sites.

正解: B

質問 5

Universal containers (UC) is a communication service provider using commination cloud. UC wants to create a guided ordering processes for their Sales agent and B2C Consumers. Which three option are technically feasible.

A. Use OmniScript for building the guided the ordering journey for agents and expose OmniScript via OmniOut on a third-party CMS for Customers to Maximize reuse.

B. Use Omni Script for building the guided ordering journey for agents and Omni script via Omni out on a salesforce community for customers to maximize governor limits and performance.

C. Use Omni Script for building the guided ordering journey for agents and call Omni script via community builder on a salesforce community to maximize reuse

D. Use Salesforce Flow for building the guided ordering journey for agents and salesforce flow via community builder on a salesforce community for customers to leverage the development team's flow expertize

E. Use Salesforce Flow for building the guided ordering journey for agents and salesforce flow via Lightning Out on a third-party CMS for customers to leverage the development team's Flow expertise.

正解: A,C,D

質問 6

Has commercial attribute called "access Type" on the internet offers with two values, namely DSL and Fiber. UC has requirement to model routers as technical products and offer either a DSL or a fiber router based on the "access type" value. What kind of decomposition relationship should a consultant recommend to achieve this requirement?

A. 1:M

B. M:M

C. 1:1

D. M:1

正解: A

質問 7

Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?

A. Use call out to fully automate the flow so that no manual steps are required

B. Use the integration procedure to manage the various task that technician need to undertake

C. Use data raptor to assist with integration and introduce several manual task into the flow.

D. Design and attach the omni scripts to the manual task to help technician with each step that are required to be completed manually

正解: D

質問 8

A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.

A. By automatically balancing order processing tasks across multiple orchestration items

B. By automatically queuing the fulfillment request to retry according to fallout analysis report.

C. By automatically queuing the fulfillment request to retry according to predefined retry policy.

D. By automatically balancing order processing tasks across multiple orchestration queues

正解: C

Salesforce Communications Cloud Accredited Professional - AP-203 模擬練習