CCMP問題集、ACMP Global実際の試験問題

質問 1

Completing the change management effort should include which of the following actions to evaluate the outcomes of the change initiative against the change objectives?

A. Compare the outcomes of the change management effort against the change objectives set at the beginning of the change effort

B. A competency review of employees to ensure that they have the confidence to adopt the new direction of their role in the organization

C. An assessment of the sponsor's effectiveness as a sponsor for the change effort

D. A review and assessment of the change lead's performance in leading the change initiative

正解: A

解説: (PassTest メンバーにのみ表示されます)

質問 2

In resource planning, after defining key roles for each type of labor needed to support the change effort, what is the next step to determine if the skills required exist in the organization?

A. Skill gap analysis

B. Readiness assessment

C. Sponsorship planning

D. Risk assessment

正解: A

解説: (PassTest メンバーにのみ表示されます)

質問 3

Why is a sponsor important in a change effort?

A. Sponsor(s) are the primary identifier and mitigators of risks

B. Sponsor(s) validate the change management plan

C. Sponsor(s) are primarily responsible for providing consistent feedback

D. Sponsor(s) are individually responsible for ensuring adoption of the change

正解: D

解説: (PassTest メンバーにのみ表示されます)

質問 4

What is the output from determining the organization's preparation for change?

A. Organizational change readiness assessment

B. Communication needs assessment

C. Learning needs assessment

D. Organizational change capacity assessment

正解: A

解説: (PassTest メンバーにのみ表示されます)

質問 5

Why should feedback mechanisms be used to monitor performance of a change management plan?

A. To ensure change adoption and measure change management effectiveness

B. To enable the team to develop responses and monitor the effectiveness of the change plan

C. To monitor and track key performance indicators and expected benefits

D. To identify gaps and outstanding training and development needs

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 6

How can a change manager ensure financial transparency and sustained leadership confidence?

A. Regular informal bonding sessions

B. Regular reports of spending against budget

C. Keep track of the spend by posting it on a screen or whiteboard for every meeting

D. Regular focus on cost management initiatives

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 7

What condition should be met before a change initiative is considered final and complete?

A. An education plan for new employees

B. Translate the obtained change results into a stakeholder satisfaction survey

C. A document demonstrating the transfer of the change outcomes to the appropriate stakeholder operational owners

D. Translate the obtained change results into an effective business operation plan

正解: C

解説: (PassTest メンバーにのみ表示されます)

質問 8

What should happen if a communications strategy is successfully developed and implemented?

A. Stakeholders should know how to change

B. Stakeholders should understand the purpose of the change

C. Stakeholders should be able to change

D. Stakeholders should be adaptable and focused on the future

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 9

You are currently developing a sustainability strategy. What is a key component the strategy should cover?

A. Readiness and training plan

B. Project schedule and plan

C. Rewards and recognition

D. Resource plan

正解: C

解説: (PassTest メンバーにのみ表示されます)

質問 10

What deliverables are relevant to develop a clear vision of the future state?

A. Business case, charter and strategic plan

B. Organizational vision, mission, values, business case and strategic planning

C. Organization vision/mission/values, stakeholder analysis and charter

D. Business case, stakeholder analysis and strategic plan

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 11

You have been hired to manage an ongoing transformation initiative in an organization. You immediately observe that leadership is noticeably absent in that most of the leaders are unclear about their role. What plan would you develop to address this gap?

A. Project plan

B. Communication plan

C. Sponsorship plan

D. Resources plan

正解: C

解説: (PassTest メンバーにのみ表示されます)

質問 12

As a mature company in a heavily regulated industry, what is one of the factors that could limit the organizational capacity to change IT systems?

A. Extent to which the organization has experience with change management tools

B. Operational ability to absorb change

C. External environmental stability

D. Historical experience with change

正解: B

解説: (PassTest メンバーにのみ表示されます)

ACMP Global Certified Change Management Professional - CCMP 模擬練習