CRT-251問題集、Salesforce実際の試験問題

質問 1

Universal Containers is realigning sales territories and needs to update ownership across its 400,000 accounts. The organization-wide default for Accounts is Private.
Which factor should the consultant consider when updating the sales territories and Account owners?

A. The operations team can defer sharing calculations to decrease the risk of lock errors during the data update.

B. The organization-wide default should be set to Public before the update can be performed.

C. The Salesforce recycle bin needs to be emptied prior to realignment.

正解: A

質問 2

Sales managers at Cloud Kicks want to create a sales dashboard of key performance indicators (KPIs) to measure day-to- day operations.
Which key metric should the consultant include in the dashboard?

A. Number of updated opportunities

B. Number of outbound calls made over a period of time

C. Number of marketing qualified leads (MQL)

正解: B

質問 3

Cloud Kicks wants its sales operations team to place orders United States customers in Sales Cloud. The sales ops team needs calculate sales tax on the orders. Sales tax is a complex calculation based on tax law that may change at any time.
What should the consultant recommend to meet the requirement?

A. screen flow for orders

B. formula field on the Order object

C. An app from AppExchange

正解: C

質問 4

Which prerequisite should the consultant consider before enabling Opportunity Splits?

A. Add customized split types to opportunities.

B. Ensure open opportunities are owned by active users,

C. Enable Opportunity Teams and confirm the owner is a team member.

正解: C

質問 5

Sales stages are shared between sales methodologies at Cloud Kicks. There are three product lines with unique sales methodologies. A few sales stages overlap between the three product lines.
What should the consultant do?

A. Create three opportunity stages.

B. Create three sales processes.

C. Create three account teams.

正解: B

質問 6

Universal Containers is planning to migrate two million account records and 10 million contact records from its existing legacy CRM application to Sales Cloud.
Which solution should the consultant recommend?

A. Data Import Wizard

B. Third-party tool

C. Data Loader

正解: B

質問 7

Universal Containers is growing its international business.
Domestic sales reps believe that the standard price book has too many records reflecting different currencies and country-specific product variations.
What should the consultant recommend to improve usability for sales reps?

A. Update the product naming conventions to Include the currency In the product name.

B. Use separate product catalogs for domestic and international customers.

C. Use custom price books for domestic and International customers.

正解: C

質問 8

Cloud Kicks (CK) requires its sales associates to record all interactions with prospects within Salesforce.
Which sales metric should a sales manager at CK use to monitor and reinforce its sales strategy?

A. Lead Status

B. Activity Tracking

C. Event Monitor

正解: B

質問 9

What is a consideration when enabling Multiple Currencies?

A. If any issues arise during implementation, Multiple Currencies can be disabled.

B. When Multiple Currencies Is enabled, changes to exchange rates update the converted amount on all records except closed opportunities.

C. Accounts, Opportunities, Leads, Cases, and Opportunity Product Schedules support multiple currencies reporting.

正解: B

質問 10

Universal Containers (UC) notices a large increase in leads created overnight which exceed the daily limits. Upon examination, the leads appear to be created by bots. UC uses a standard Web-to-Lead form without safeguards in place to limit spam on forms.
What should the consultant recommend as the first line of defense before republishing the form?

A. Use a custom Web-to-Lead alternative with built-in protection.

B. Select Require reCAPTCHA Verification in Web-to-Lead settings.

C. Use an AppExchange package with custom Web-to-Lead handling.

正解: B

質問 11

A consultant is working with Cloud Kicks (CK) on its initial Sales Could implementation. CK wants its sales reps to be able to use Sales Cloud to track accounts, contacts, and opportunities before its global conference in 4 months.
What should the consultant recommend to meet the requirement?

A. Implement Sales Cloud out of the box and iterate before the conference.

B. Set obtainable metrics, goals, and milestones before the conference.

C. Reduce the scope and deploy Accounts and Contacts before the conference.

正解: B

質問 12

Cloud Kicks wants to release product enhancements effectively to drive user adoption and have the greatest impact on the organization and users' day-to-day functions.
Which step should the consultant recommend to successfully manage changes and releases initiated by Salesforce?

A. Collect input from stakeholders.

B. Prioritize executive requests.

C. Train end users after deployment.

正解: C

質問 13

The marketing team is using a separate platform for managing prospects and wants to hand off qualified prospects to the sales team.
How should the consultant meet this requirement?

A. Recommend an integration with the marketing platform to Sales Cloud that generates tasks with lead information.

B. Recommend an integration with the marketing platform that creates leads in Sales Cloud.

C. Create users for the marketing team so they can enter leads directly into Sales Cloud.

正解: B

Salesforce Certified Sales Cloud Consultant - CRT-251 模擬練習