CSA問題集、ServiceNow実際の試験問題

質問 1

What role enables someone to authorize a request, with no other permissions on the platform?

A. Reviewer [reviewer_user]

B. Verification [verify_user]

C. Authorize [authorize-user]

D. Approver Group [approval_group]

E. Approver [approver-user]

正解: E

解説: (PassTest メンバーにのみ表示されます)

質問 2

Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)

A. Tables and Fields

B. A Database

C. User Permissions

D. Service Processes

E. The Dependency View

正解: A,B,D,E

解説: (PassTest メンバーにのみ表示されます)

質問 3

For your implementation, the following tables. are extended fram each ofher:
* Incident table is extended from Task table.
* Super Incident table is extended from Incident table,
In this situation, which table(s) are P arent, Child and Base tables?
Choose 5 answers

A. Incident table is a Base table

B. Super Incident table is a Base table

C. Task table is a Base table

D. Task table is a Parent table

E. Super Incident table is a Parent table

F. Incident table is. a Parent table

G. Task table is a Child table

H. Super Incident table is a Child table

I. Incident table is a Child table

正解: C,D,F,H,I

解説: (PassTest メンバーにのみ表示されます)

質問 4

New records, new groups, and modified configuration Items (Cls): what do they have in common?

A. They are customizations

B. They do not have anything in common

C. They are included in an Update Set

D. They are not captured in an Update Set

正解: D

解説: (PassTest メンバーにのみ表示されます)

質問 5

Which tool is used for creating dependencies between configuration items in the CMDB?

A. CI Relationship Editor

B. CI Service Manager

C. CMDB Builder

D. Cl Class Manager

正解: C

解説: (PassTest メンバーにのみ表示されます)

質問 6

What refers to an application or system that accesses a remote service or another computer system, known as a server?

A. Script

B. Policies

C. Server

D. Client

正解: D

解説: (PassTest メンバーにのみ表示されます)

質問 7

Which of the following is used to categorize, flag, and locate records?

A. Tags

B. Bookmarks

C. Favorites

D. Search

正解: A

解説: (PassTest メンバーにのみ表示されます)

質問 8

A customer has asked for the following updates to a form:
* Make Resolution code mandatory, admin state is changed to Resolved.
* Hide major incident check box, unless logged in user has Major incident Manager role What type of rules (s) would you use to implement this requirement?

A. Field Limiter

B. Dictionary Design

C. Form Constraint

D. UI Policy

E. UI Design

正解: D

解説: (PassTest メンバーにのみ表示されます)

質問 9

An IT user calls the service desk because they need to work on task records. All they can see is Self Service on their homepage when they login to the ServiceNow instance. What issue could explain this?
Choose 2 answers

A. Their user account failed LDAP authentication

B. Their user account is not logged in properly

C. Their user account does not have itil role

D. Their user account was not approved by their manager

E. Their user account does not belong to any groups, which contain the itil role

正解: C,E

解説: (PassTest メンバーにのみ表示されます)

質問 10

When impersonating a user for testing purposes, what is the best way to return the instance, logged in with your user account?

A. Log out and back in

B. End Impersonation

C. Turn your computer off and on again

D. Clear browser cache

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 11

Where do you navigate to add a list of Incidents created by a user to the bottom of their user record?

A. Context Menu > Configure > Related Lists

B. Context Menu > Configure > Related Records

C. Right-click on Form > Configure > Related Cases

D. Right-click on the Form > Configure > Add Lists

正解: A

解説: (PassTest メンバーにのみ表示されます)

ServiceNow Certified System Administrator - CSA 模擬練習