EX-Con-101問題集、Salesforce実際の試験問題

質問 1

Universal Containers has implemented Chat, but agents are complaining that they have to capture several pieces of information before being able to service the customer.
What should an administrator do to capture information upfront on the Experience site?

A. Deploy a unique chat per topic.

B. Enable Chat for only authenticated users and pass the user's information on hidden fields.

C. Create a flow for customers to fill out before initiating Chat.

D. Create a pre-chat form to fill out before initiating Chat.

正解: D

解説: (PassTest メンバーにのみ表示されます)

質問 2

Universal Containers (UC) maintains multiple customerexperiences, but only one profile for all customer users. No customer has access to more than one experience.
Which two steps should the UC admin take to grant access to each customer? Choose 2 answers

A. Edit the applicable user profile.

B. Create a permission set.

C. Select a permission setfor a given experience.

D. Select the profile for a given experience.

正解: B,C

解説: (PassTest メンバーにのみ表示されます)

質問 3

The system administrator at Get Cloudy Consulting is trying to import Customer Portal users to the newly created Experience Cloud. However, the import failed.
What could be two reasons for this failure?
Choose 2 answers

A. User records are missing. Penal & Pep ore

B. The portal profile record has not been created.

C. Contact records have not been created.

D. The portal role record has not been created.

正解: C,D

解説: (PassTest メンバーにのみ表示されます)

質問 4

Which three permissions are included for a delegated administrator?
Choose 3 answers

A. Manage object access for external users.

B. Create and edit external user records.

C. Add external users to multiple accounts.

D. Manage permissions sets for external users on their account.

E. Generate new passwords for external users.

正解: B,D,E

解説: (PassTest メンバーにのみ表示されます)

質問 5

What is a prerequisite for creating a user that has a Partner Community license?

A. The Enable as Partner'' action must be present on the User page layout.

B. The ''Enable as Partner'' action must be present on the Account page layout.

C. Select ''Enable as Partner'' in the Experience Workspace.

D. Ensure that the partner user has the '' Enabled as partner'' permission set.

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 6

Cloud Kicks wants to allow site users to tag site content with custom tags or member-created topics.
Which two permissions must be enabled for site users in Setup to accomplish this?
Choose 2 answers

A. Assign Topics

B. Tags Allowed

C. Create Topics

D. Member Can Access Topics

正解: C,D

解説: (PassTest メンバーにのみ表示されます)

質問 7

Cloud Kicks (CK) is planning to build a social intranet site as well as an HR help site for its employees using Experience Cloud. Most employees either work in sales or service and currently use Salesforce.
Which user license should be recommended for CK's employees to access Experience Cloud sites?

A. Salesforce Unlimited

B. Customer Community

C. Salesforce Authenticated Site

D. Platform Portal

正解: A

解説: (PassTest メンバーにのみ表示されます)

質問 8

Ursa Major Solar (UMS) has business and person accounts in its Salesforce org. UMS has partner portals created for its Silver partners, DreamHouse Realty (DR) and Cloud Kicks (CK).
UMS's Experience team is creating users for its partners. DR and CK users do not require access to opportunities, leads, and campaigns.
What are the two considerations for creating partner users and granting access?
Choose 2 answers

A. Assign Customer Community Plus license to partner users.

B. AssignPartner Community license to partner users.

C. Only person accounts can be created as partner users.

D. Only business accounts can be created as partner users

正解: A,B

解説: (PassTest メンバーにのみ表示されます)

質問 9

Which stepdoes the system administrator have to take to create a partner user?

A. Select Enable Partner User from the Contact Detail page.

B. Add the user to the All Partner Portal Users public group.

C. Create a partner queue, and add users to it.

D. Assign the Gold Partner permission to the user.

正解: A

解説: (PassTest メンバーにのみ表示されます)

質問 10

A consultant needs to leverage ExperienceBundle for a deployment but isunable to view it.
What is the most likely cause for this issue?

A. A custom Experience template needs to be created.

B. The "Enable ExperienceBundle Metadata API" setting needs to be checked.

C. A change set containing the Network needs to be deployed.

D. The experience has not yet been published.

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 11

Universal Containers is planning to build a community where customers will be able to view Knowledge articles and chat live with a support agent.
What should the administrator use to configure the chat functionality?

A. Chat Agent Guided Setup Flow and Service Console

B. Experience Builder and Chatter

C. Service Console andService Channel

D. Service Channel and Chatter

正解: A

解説: (PassTest メンバーにのみ表示されます)

Salesforce Certified Experience Cloud Consultant - EX-Con-101 模擬練習