PECB Certified ISO/IEC 27001 Lead Auditor - ISO-IEC-27001-Lead-Auditor 模擬練習

Which six of the following actions are the individual(s) managing the audit programme responsible for?

The auditor was unable to identify that Company A hid their insecure network architecture. What type of audit risk is this?

Scenario 4
SendPay is a financial services company specializing in global money transfers through a network of agents and institutions. As a new company in the market, SendPay aims to deliver top-quality services with its fee- free digital platform, launched last year, enabling clients to send and receive money anytime via smartphones and laptops. At that time, SendPay outsourced software operations to an external team, which also managed the company's technology infrastructure.
Recently, the company applied for ISO/IEC 27001 certification after having an ISMS in place for almost a year.
During the audit, the auditors focused on reviewing SendPay's outsourced operations, specifically looking at the software development and technology infrastructure maintenance handled by the outsourced company.
They followed a structured approach, which included reviewing and evaluating SendPay's processes for monitoring the quality of these outsourced operations. This included verifying if the company met its contractual obligations, ensuring proper governance procedures for engaging outsourced entities, and assessing SendPay's plans in case of expected or unexpected termination of outsourcing agreements.
However, the auditors subtly noted that SendPay's protocols did not fully address contingencies for unanticipated cancellations of outsourcing agreements. Additionally, a technical expert appointed by SendPay assisted the auditors, providing specific knowledge and expertise related to the outsourced operations being audited.
The audit team calculated the number of training hours employees received on ISMS to ensure alignment with established objectives. They also computed the average resolution time of information security incidents based on a sample taken during the audit, which provided valuable insights into SendPay's incident management practices. In addition, the auditors evaluated the reliability of the evidence collected during the audit. They considered several factors influencing the reliability of audit evidence. For example, evidence from surveillance cameras provided more objective proof compared to photos. Timing also played a crucial role in reliability, with mechanisms like transaction recording enhancing the credibility of the evidence.
SendPay uses cloud-based platforms to make its operations more efficient and scalable. However, during the audit, the auditors did not request SendPay to provide an inventory of their cloud activities due to resource limitations, relying instead on SendPay's representations.
Question
What factor did the audit team primarily consider when evaluating the reliability of evidence during the audit process? Refer to Scenario 4.

Scenario 5: Cobt. an insurance company in London, offers various commercial, industrial, and life insurance solutions. In recent years, the number of Cobt's clients has increased enormously. Having a huge amount of data to process, the company decided that certifying against ISO/IEC 27001 would bring many benefits to securing information and show its commitment to continual improvement. While the company was well- versed in conducting regular risk assessments, implementing an ISMS brought major changes to its daily operations. During the risk assessment process, a risk was identified where significant defects occurred without being detected or prevented by the organizations internal control mechanisms.
The company followed a methodology to implement the ISMS and had an operational ISMS in place after only a few months After successfully implementing the ISMS, Cobt applied for ISO/IEC 27001 certification Sarah, an experienced auditor, was assigned to the audit Upon thoroughly analyzing the audit offer, Sarah accepted her responsibilities as an audit team leader and immediately started to obtain general information about Cobt She established the audit criteria and objective, planned the audit, and assigned the audit team members' responsibilities.
Sarah acknowledged that although Cobt has expanded significantly by offering diverse commercial and insurance solutions, it still relies on some manual processes Therefore, her initial focus was to gather information on how the company manages its information security risks Sarah contacted Cobt's representatives to request access to information related to risk management for the off-site review, as initially agreed upon for part of the audit However, Cobt later refused, claiming that such information is too sensitive to be accessed outside of the company This refusal raised concerns about the audit's feasibility, particularly regarding the availability and cooperation of the auditee and access to evidence Moreover, Cobt raised concerns about the audit schedule, stating that it does not properly reflect the recent changes the company made It pointed out that the actions to be performed during the audit apply only to the initial scope and do not encompass the latest changes made in the audit scope Sarah also evaluated the materiality of the situation, considering the significance of the information denied for the audit objectives. In this case, the refusal by Cobt raised questions about the completeness of the audit and its ability to provide reasonable assurance. Following these situations, Sarah decided to withdraw from the audit before a certification agreement was signed and communicated her decision to Cobt and the certification body. This decision was made to ensure adherence to audit principles and maintain transparency, highlighting her commitment to consistently upholding these principles.
Based on the scenario above, answer the following question:
Question:
Based on the role of Sarah described in Scenario 5, which of the following should NOT be part of her responsibilities?

You are an experienced ISMS audit team leader guiding an auditor in training. You are testing her understanding of follow-up audits by asking her a series of questions to which the answer is either "true* or
'false'. Which four of the following questions should the answer be true"'

A decent visitor is roaming around without visitor's ID. As an employee you should do the following, except:

You are conducting an ISMS audit in the despatch department of an international logistics organisation that provides shipping services to large organisations including local hospitals and government offices. Parcels typically contain pharmaceutical products, biological samples, and documents such as passports and driving licences. You note that the company records show a very large number of returned items with causes including misaddressed labels and, in 15% of cases, two or more labels for different addresses for the one package. You are interviewing the Shipping Manager (SM).
You: Are items checked before being dispatched?
SM: Any obviously damaged items are removed by the duty staff before being dispatched, but the small profit margin makes it uneconomic to implement a formal checking process.
You: What action is taken when items are returned?
SM: Most of these contracts are relatively low value, therefore it has been decided that it is easier and more convenient to simply reprint the label and re-send individual parcels than it is to implement an investigation.
You raise a nonconformity. Referencing the scenario, which three of the following Annex A controls would you expect the auditee to have implemented when you conduct the follow-up audit?
* 5.11 Return of assets

Scenario 3: Rebuildy is a construction company located in Bangkok.. Thailand, that specializes in designing, building, and maintaining residential buildings. To ensure the security of sensitive project data and client information, Rebuildy decided to implement an ISMS based on ISO/IEC 27001. This included a comprehensive understanding of information security risks, a defined continual improvement approach, and robust business solutions.
The ISMS implementation outcomes are presented below
*Information security is achieved by applying a set of security controls and establishing policies, processes, and procedures.
*Security controls are implemented based on risk assessment and aim to eliminate or reduce risks to an acceptable level.
*All processes ensure the continual improvement of the ISMS based on the plan-do-check-act (PDCA) model.
*The information security policy is part of a security manual drafted based on best security practices Therefore, it is not a stand-alone document.
*Information security roles and responsibilities have been clearly stated in every employees job description
*Management reviews of the ISMS are conducted at planned intervals.
Rebuildy applied for certification after two midterm management reviews and one annual internal audit Before the certification audit one of Rebuildy's former employees approached one of the audit team members to tell them that Rebuildy has several security problems that the company is trying to conceal. The former employee presented the documented evidence to the audit team member Electra, a key client of Rebuildy, also submitted evidence on the same issues, and the auditor determined to retain this evidence instead of the former employee's. The audit team member remained in contact with Electra until the audit was completed, discussing the nonconformities found during the audit. Electra provided additional evidence to support these findings.
At the beginning of the audit, the audit team interviewed the company's top management They discussed, among other things, the top management's commitment to the ISMS implementation. The evidence obtained from these discussions was documented in written confirmation, which was used to determine Rebuildy's conformity to several clauses of ISO/IEC 27001 The documented evidence obtained from Electra was attached to the audit report, along with the nonconformities report. Among others, the following nonconformities were detected:
*An instance of improper user access control settings was detected within the company's financial reporting system.
*A stand-alone information security policy has not been established. Instead, the company uses a security manual drafted based on best security practices.
After receiving these documents from the audit team, the team leader met Rebuildy's top management to present the audit findings. The audit team reported the findings related to the financial reporting system and the lack of a stand-alone information security policy. The top management expressed dissatisfaction with the findings and suggested that the audit team leader's conduct was unprofessional, implying they might request a replacement. Under pressure, the audit team leader decided to cooperate with top management to downplay the significance of the detected nonconformities. Consequently, the audit team leader adjusted the report to present a more favorable view, thus misrepresenting the true extent of Rebuildy's compliance issues.
Based on the scenario above, answer the following question:
Question:
Did the audit team adhere to audit best practices regarding the situation with the financial reporting system?

Scenario 5: Data Grid Inc. is a well-known company that delivers security services across the entire information technology infrastructure. It provides cybersecurity software, including endpoint security, firewalls, and antivirus software. For two decades, Data Grid Inc. has helped various companies secure their networks through advanced products and services. Having achieved reputation in the information and network security field, Data Grid Inc. decided to obtain the ISO/IEC 27001 certification to better secure its internal and customer assets and gain competitive advantage.
Data Grid Inc. appointed the audit team, who agreed on the terms of the audit mandate. In addition, Data Grid Inc. defined the audit scope, specified the audit criteria, and proposed to close the audit within five days. The audit team rejected Data Grid Inc.'s proposal to conduct the audit within five days, since the company has a large number of employees and complex processes. Data Grid Inc. insisted that they have planned to complete the audit within five days, so both parties agreed upon conducting the audit within the defined duration. The audit team followed a risk-based auditing approach.
To gain an overview of the main business processes and controls, the audit team accessed process descriptions and organizational charts. They were unable to perform a deeper analysis of the IT risks and controls because their access to the IT infrastructure and applications was restricted. However, the audit team stated that the risk that a significant defect could occur to Data Grid Inc.'s ISMS was low since most of the company's processes were automated. They therefore evaluated that the ISMS, as a whole, conforms to the standard requirements by asking the representatives of Data Grid Inc. the following questions:
*How are responsibilities for IT and IT controls defined and assigned?
*How does Data Grid Inc. assess whether the controls have achieved the desired results?
*What controls does Data Grid Inc. have in place to protect the operating environment and data from malicious software?
*Are firewall-related controls implemented?
Data Grid Inc.'s representatives provided sufficient and appropriate evidence to address all these questions.
The audit team leader drafted the audit conclusions and reported them to Data Grid Inc.'s top management.
Though Data Grid Inc. was recommended for certification by the auditors, misunderstandings were raised between Data Grid Inc. and the certification body in regards to audit objectives. Data Grid Inc. stated that even though the audit objectives included the identification of areas for potential improvement, the audit team did not provide such information.
Based on this scenario, answer the following question:
Based on scenario 5, the audit team assessed the ISMS as a whole, rather than assessing the effectiveness and conformity of each process. Is this acceptable?

Scenario 9: Techmanic is a Belgian company founded in 1995 and currently operating in Brussels. It provides IT consultancy, software design, and hardware/software services, including deployment and maintenance. The company serves sectors like public services, finance, telecom, energy, healthcare, and education. As a customer-centered company, it prioritizes strong client relationships and leading security practices.
Techmanic has been ISO/IEC 27001 certified for a year and regards this certification with pride. During the certification audit, the auditor found some inconsistencies in its ISMS implementation. Since the observed situations did not affect the capability of its ISMS to achieve the intended results, Techmanic was certified after auditors followed up on the root cause analysis and corrective actions remotely During that year, the company added hosting to its list of services and requested to expand its certification scope to include that area The auditor in charge approved the request and notified Techmanic that the extension audit would be conducted during the surveillance audit Techmanic underwent a surveillance audit to verify its iSMS's continued effectiveness and compliance with ISO/IEC 27001. The surveillance audit aimed to ensure that Techmanic's security practices, including the recent addition of hosting services, aligned seamlessly with the rigorous requirements of the certification The auditor strategically utilized the findings from previous surveillance audit reports in the recertification activity with the purpose of replacing the need for additional recertification audits, specifically in the IT consultancy sector. Recognizing the value of continual improvement and learning from past assessments.
Techmanic implemented a practice of reviewing previous surveillance audit reports. This proactive approach not only facilitated identifying and resolving potential nonconformities but also aimed to streamline the recertification process in the IT consultancy sector.
During the surveillance audit, several nonconformities were found. The ISMS continued to fulfill the ISO/IEC
27001*s requirements, but Techmanic failed to resolve the nonconformities related to the hosting services, as reported by its internal auditor. In addition, the internal audit report had several inconsistencies, which questioned the independence of the internal auditor during the audit of hosting services. Based on this, the extension certification was not granted. As a result. Techmanic requested a transfer to another certification body. In the meantime, the company released a statement to its clients stating that the ISO/IEC 27001 certification covers the IT services, as well as the hosting services.
Based on the scenario above, answer the following question:
Question:
Which of the options below does an internal audit program NOT allow?

Which of the options below is a control related to the management of personnel that aims to avoid the occurrence of incidents?

Question:
Which type of audit requires that the auditee and audit team agree on remote access protocols before conducting the audit?

Which two activities align with the "Check'' stage of the Plan-Do-Check-Act cycle when applied to the process of managing an internal audit program as described in ISO 19011?

Scenario 5
CyberShielding Systems Inc. provides security services spanning the entire information technology infrastructure. It provides cybersecurity software, including endpoint security, firewalls, and antivirus software. CyberShielding Systems Inc. has helped various companies secure their networks for two decades through advanced products and services. Having achieved a reputation in the information and network security sector, CyberShielding Systems Inc. decided to implement a security information management system (ISMS) based on ISO/IEC 27001 and obtain a certification to better secure its internal and customer assets and gain a competitive advantage.
The certification body initiated the process by selecting the audit team for CyberShielding Systems Inc.'s ISO
/IEC 27001 certification. They provided the company with the name and background information of each audit member. However, upon review, CyberShielding Systems Inc. discovered that one of the auditors did not hold the security clearance required by them. Consequently, the company objected to the appointment of this auditor. Upon review, the certification body replaced the auditor in response to CyberShielding Systems Inc.'s objection.
As part of the audit process, CyberShielding Systems Inc.'s approach to risk and opportunity determination was assessed as a standalone activity. This involved examining the organization's methods for identifying and managing risks and opportunities. The audit team's core objectives encompassed providing assurance on the effectiveness of CyberShielding Systems Inc.'s risk and opportunity identification mechanisms and reviewing the organization's strategies for addressing these determined risks and opportunities. During this, the audit team also identified a risk due to a lack of oversight in the firewall configuration review process, where changes were implemented without proper approval, potentially exposing the company to vulnerabilities. This finding highlighted the need for stronger internal controls to prevent such issues.
The audit team accessed process descriptions and organizational charts to understand the main business processes and controls. They performed a limited analysis of the IT risks and controls because their access to the IT infrastructure and applications was limited by third-party service provider restrictions. However, the audit team stated that the risk of a significant defect occurring in CyberShielding's ISMS was low since most of the company's processes were automated. They therefore evaluated that the ISMS, as a whole, conforms to the standard requirements by questioning CyberShielding representatives on IT responsibilities, control effectiveness, and anti-malware measures. CyberShielding's representatives provided sufficient and appropriate evidence to address all these questions.
Despite the agreement signed before the audit, which outlined the audit scope, criteria, and objectives, the audit was primarily focused on assessing conformity with established criteria and ensuring compliance with statutory and regulatory requirements.
Question
Was the audit team's assessment of CyberShielding Systems Inc.'s risk and opportunity determination conducted in accordance with established auditing norms? Refer to Scenario 5.