1Z0-1003-20問題集、Oracle実際の試験問題

質問 1

What happens when you enable the assignment parameter "Limit work by points"?

A. Routing will use each activity's unique point value to prioritize assignment of higher point activities over lower point activities.

B. If resources have shifts assigned to them with point values, routing will not assign activities whose cumulative point total exceeds the shift point value.

C. If a resource has a point value configured on their Resource Information screen, routing will limit assignment of additional activities if the cumulative point total exceeds the resource's point limit

D. Routing will not assign a given activity if that activity's point value exceeds the resource's maximum personal point limit.

正解: C

解説: (PassTest メンバーにのみ表示されます)

質問 2

Where are permissions enabled for users to access Collaboration?

A. the User Type configuration screen

B. the Business Rules configuration screen

C. the Resource Type configuration screen

D. the Resource Information configuration screen

正解: A

解説: (PassTest メンバーにのみ表示されます)

質問 3

A company has a policy that all their technicians will start their working day at their first job and end their day at the office depot.
What should you set in the system to capture this requirement?

A. Resource start location = home, Resource end location = office depot, resource type features = working time includes travel from last activity is checked, working time includes travel to first activity is left unchecked.

B. Resource start location = home, Resource end location = office depot, resource type features * working time includes travel from last activity is left unchecked, working time includes travel to first activity is checked.

C. Resource start location = office depot, Resource end location = home, resource type features a working time includes travel from last activity is checked, working time includes travel to first activity is left unchecked.

D. Resource start location = home, Resource end location = home, resource type features = working time includes travel from last activity is checked, working time includes travel to first act left unchecked.

正解: A

質問 4

A customer wants to configure Oracle Field Service Cloud (OFSC) to display a warning in the Dispatch Console wfien a resource has not activated their route by their exact shift start time. An email notification should also be generated and sent to the resource's supervisor.
Which two options are correct regarding how this requirement is supported?

A. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 0 minutes.

B. A message scenario with the Launch Condition 'Route is not activated' must be configured for the email notification.

C. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 1 minute.

D. Configuring a message scenario with the launch condition 'Route is not activated' will also automatically enable the 'Route has not been started x minutes after the start time of resource work day' alert to display at the 'Shift should have started X minutes ago according to the calendar' timing setting.

正解: C,D

質問 5

Your customer wants their technicians to see the same activity data in their Service within their Activity List in OFSC Mobility.
Which configuration supports this requirement?

A. Add the "Activity" property to the "Identify service request by" identifier context.

B. Add the "Activity" property to the Request Grid context in Mobility.

C. Add the appropriate activity properties to the Request Grid context in Mobility.

D. Add the appropriate activity properties to the "Identify service request by" identifier context.

正解: B

質問 6

Which two problems related to time slot-based quota can you overcome when using the based booking approach with customized booking Intervals?

A. managing quota and capacity for service windows

B. overlapping time slots stranding quota

C. quota for extended activities being consumed from a single, shorter time slot

D. average quota and capacity calculation for time slots

正解: A,B

解説: (PassTest メンバーにのみ表示されます)

Oracle Field Service Cloud Service 2020 Implementation Essentials - 1Z0-1003-20 模擬練習