3301問題集、Avaya実際の試験問題

質問 1

In a SIP based Avaya Aura Contact Center (AACC) deployment, which component supplies call treatment and call progress tones to external callers?

A. Session Manager

B. Contact Center Media Services

C. Avaya Media Server

D. SIP Gateway Manager

正解: C

質問 2

You are In the process of installing the Avaya Aura Contact (enter (AACX) Contact Center Manager Server (CCMS) software. As part of the installation, the Platform Vendor Independence (PVI) utility run to determine it the target server meets the minimum specifications required for the CCMS software Installation.
How does the PVI checker utility determine whether the server platform meets the minimum required specifications?

A. The PVI checker utility compares the server specifications to the minimum specifications calculated by the contract from the expected design capacity requirements entered by the installer.

B. PVI checker utility compares the server specifications to the most current minimum s specifications downloaded from the Avaya website.

C. The PVI checker utility compares the server specifications to the minimum specifications calculated by the Contact Center Migration Tool (CCMT) from the previous server's configuration data.

D. The PVI checker utility compares the server specification', to the minimum spot if requirements provided by Avaya at the time the PVI utility was released.

正解: D

質問 3

Which two Avaya Aura Contact Center (AACC) components are supported by the capacity Assessment Tool (CapTool)? (Choose two.)

A. Security framework

B. License Manager

C. Contact Center Manager Administration

D. Avaya Media Server

E. Avaya Aura Agent Desktop

正解: B,C

質問 4

You are installing Contact Center manager Administrator (CCMA) on a server that has been loaded from a prebuilt image joined to the customer's domain. The server does not have a DVDROM driven, so you are installing from a DVD image shared over LAN. During the installation, you encounter several error messages:
-Run-time error '-2147463168 (800005000)'; ASDI Error; an invalid directory pathname was passed.
-Script: D:\Avaya\Contract Center\CCMA ADAm\ADAmScripts\IceinstallADM.vbs; the server is not operational. Code: 8007293A
-Error 0x8007203A on getObject method.
The installation proceeds through the error messages and reports success.
What should you do to ensure the integrity of the CCMA software installation?

A. Uninstall CCMA, run networkSetup.bat from the DVD image, reinstall CCMA, and then run NetworkSetupReset.bat from the DVD image.

B. Uninstall CCMA, remove the server from the domain, rejoin it to the domain, and then reinstall the CCMA software.

C. Disable Data Execution protection (DEP) on the server, uninstall CCMA, and then reinstall CCMA.

D. Installation of active directory lightweight Domain Services (AD-LDS) may report transient errors when installed on a server that is already a domain member, but if the installation status indicated success, all CCMA components were installed correctly.

正解: B

質問 5

While Investigating an Issue with an Avaya Aura Contact Center (AACC) Contact Center Manager (CCMS), you discover that the Task Flow Executor (TFE) frequently restarts. In an effort to discover the cause of the restarts, you decide to review the TFE log file.
Which file contains the most recent TFE logs?

A. D:\Avaya\l_ogs\CCMS_TFF 1.log

B. D:\Avaya\Logs\CCMS\TFE 1.log

C. D:\Avaya\Logs\CCMS\CCMS_TFE_1.log

D. D:\Avaya\Logs\CCMS_TFE_5.log

正解: C

質問 6

When the agent attempts to log into the Avaya Aura Agent Desktop (AAAD) for the first time, an "Invalid Credentials" error message is displayed.
What is the cause of the error?

A. The Voice URI assigned to the agent in Contact Center Manager Administration (CCMA) is incorrect.

B. The password set for the agent in Contact Center Multimedia (CCMM) does not match I password the agent is using in AAAD.

C. The SSL certificate used to secure CCT communications is not installed on the agent's computer.

D. The Windows account that the agent has used to log on to the computer is not mapped to an address in Communication Control Toolkit (CCT).

正解: D

Avaya Aura Contact Centre Maintenance & Troubleshooting - 3301 模擬練習