A2010-591問題集、IBM実際の試験問題

質問 1

The solution design architecture is missing integration to the customer's ERP system. There is a requirement to periodically migrate and transform the customer relationship management data. Which component provides this integration?

A. Migration Manager

B. Integration Framework

C. IBM Tivoli Directory Integrator

D. IBM Tivoli Integration Director

正解: C

質問 2

Why is the corporate vision and strategy important for a high level requirements document?

A. It provides company policies which determine the preferred vendors and influence the high level requirements for a IT asset and service management solution.

B. It provides a clear definition of the company goals, how they want to achieve these goals, and what is needed to achieve these goals which determines the IT asset and service management business requirements.

C. It provides an overview of the company's mission and market strategy which determines the IT asset and service management business requirements.

D. It provides an understanding of how current IT asset and service management processes support these requirements.

正解: B

質問 3

A customer is planning to migrate from a competitive solution to IBM SmartCloud Control Desk. The existing solution uses four servers with eight cores x86-64 and 16 GB RAM each. Two of them are running Windows Server 2008 32-bit and two are running Red Hat Enterprise Linux 64bit. The customer would like to reuse the servers for IBM SmartCloud Control Desk.
Which statement is true?

A. The customer can reuse the servers; but Windows Server 2008 32-bit is not suitable for database nodes if large buffer pools are required.

B. The customer can reuse the hardware; but for IBM SmartCloud Control Desk all servers must have the same OS type.

C. The customer cannot reuse the servers; the hardware specification does not match the minimal requirements of IBM SmartCloud Control Desk.

D. The customer can reuse the hardware; but Red Hat Enterprise Linux 64-bit is not supported by IBM SmartCloud Control Desk

正解: A

質問 4

Which type of solution can be used to incorporate customer information to easily track order status and simultaneously coordinate manufacturing, inventory, and shipping across different locations?

A. Enterprise resource planning

B. Workflow-driven change process

C. Cost management

D. Service catalog

正解: A

質問 5

What is the basis for any gap analysis on IT asset and service management solutions?

A. The contents of a customer's CMDB.

B. A financial report on a customer's IT expenditure.

C. The current IT satisfaction survey results for IT users.

D. The customer's IT business processes and requirements for asset and service management.

正解: D

質問 6

What are three types of changes in the Changes application? (Choose three.)

A. Critical Change

B. Normal Change

C. Emergency Change

D. Standard Change

E. Planned Change

F. Scheduled Change

正解: B,C,D

質問 7

Which statement most accurately describes functionality provided by IBM SmartCloud Control Desk?

A. It provides forecasting, tracking, and planning of labor and skills involved in IT processes across a global enterprise.

B. It monitors, measures, and reports discrete resources within an IT environment to ensure optimal and committed performance levels.

C. It provides services for the storing, categorization, searching, and correlation of data about client accounts, solutions, contracts, revenue, organizations, and products.

D. It provides remote control functions that allow administrators/engineers to connect to and remotely operate client devices and servers such as hardware and software-based technologies that enable console access, remote KVM, and power management necessary to support a lights out data center environment.

正解: A

質問 8

The customer has a period in the year where a change freeze is forced in their IT environment. How can this be forced using IBM SmartCloud Control Desk?

A. A change implementation window can be created for the change freeze.

B. A blackout period can be created for the change freeze.

C. A change window can be created for the change freeze.

D. The Bulletin Board can be used to advertise the change freeze.

正解: B

質問 9

What is a service owner responsible for?

A. Designing and documenting a service

B. Carrying out the service operation activities needed to support a service

C. Continual improvement of a service

D. Producing a balanced scorecard showing the overall status of all services

正解: C

IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 - A2010-591 模擬練習