C-C4C10-2015問題集、SAP実際の試験問題

質問 1

Which of the following can be used to set a threshold beyond which the data display is altered to display
an alert indicator?
Please choose the correct answer.

A. Inception

B. Exceptions

C. Conditions

D. Settings

正解: B

質問 2

Describe the Kickoff Closure?
There are 2 correct answers to this question.

A. Communication strategy has been developed

B. One team is enough to answer customer queries

C. Goals has been reviewed and agreed upon

D. A comfortable relationship has been formed

正解: A,D

質問 3

Which of the following statements are true when using MS Outlook with Cloud for Customer?
There are 2 correct answers to this question.

A. By synchronizing emails, you can create corresponding activities for Customer

B. When the service scenario is enabled, e-mails sent from Microsoft Outlook are regarded in SAP Cloud
for Customer as activities.

C. Working from MS Outlook, you can create and access contact and account information

D. The SAP Cloud for Customer Add-in for Microsoft Outlook supports scenarios from sales, service, and
marketing

正解: C,D

質問 4

Key Figure Characteristics can be which of the following?
There are 3 correct answers to this question.

A. Special Characters

B. Figures

C. Text

D. Numeric

E. Alphanumeric

正解: C,D,E

質問 5

You set properties to define additional behavior for a specific characteristic through which of the
following?
There are 3 correct answers to this question.

A. Source

B. Display Settings

C. Value Selections

D. Hierarchy Settings

E. Work stations

正解: B,C,D

質問 6

Which of the following UI Element is an object in the system that contains information and can be
opened?
Please choose the correct answer.

A. Toolbar

B. Control panel

C. Panes

D. Item

正解: D

質問 7

SAP Cloud for Customer provides several features that enable you to customize which of the following?
There are 3 correct answers to this question.

A. Output forms

B. Levels

C. Input forms

D. Screen layouts

E. Fields

正解: A,D,E

質問 8

Which of the following statements is/are true about Service Categories?
There are 2 correct answers to this question.

A. Service categories are used to specify the performance for service levels

B. Service categories allow you to create and organize service only incident category within service
category catalogs

C. Service categories are used throughout the system to capture consistent information, to allow for
reporting and benchmarking, and determining service level assignments.

D. Service categories allow you to create and organize service categories and incident categories within
service category catalogs.

正解: C,D

質問 9

Which of the following enables individual users to modify their own view of screens?
Please choose the correct answer.

A. Adaptation

B. Personalization

C. Individual settings

D. Specific users

正解: B

SAP Certified Application Consultant - SAP Cloud for Customer - C-C4C10-2015 模擬練習