C-C4H51-2405問題集、SAP実際の試験問題

質問 1

Which actions can you take to control custom fields and their values? Note: There are 2 correct answers to this question.

A. Grant access to extension fields for business users

B. Use restriction rules

C. Grant access to extension fields for business roles

D. Create a code list restriction

正解: C,D

質問 2

Which elements can be used to restrict access to views? Note: There are 2 correct answers to this question.

A. Validation rules

B. Code list restrictions

C. Business roles

D. Territories

正解: C,D

質問 3

What can you do with the add-in for Microsoft Outlook? Note: There are 2 correct answers to this question.

A. Use email as a response to a ticket

B. Add a reference to a service contract

C. Add an account team member

D. Add a reference to an account

正解: B,D

質問 4

You are using contracts in SAP Service Cloud, and you want to automatically create an opportunity in the system three months before a contract ends. How can you achieve this?

A. Maintain the fine-tuning activity for contracts.

B. Maintain a reference date in the contract.

C. Select the relevant scoping ques-tion.

D. Create a workflow rule.

正解: D

質問 5

Which data is replicated from SAP Service Cloud to SAP Field Service Management?

A. Installed base

B. Registered product

C. Ticket hierarchy

D. Account hierarchy

正解: A

質問 6

Which key features of the Analytics framework allow you to monitor business processes in SAP Service Cloud?
Note: There are 3 correct answers to this question.

A. Web service message monitoring

B. Custom reports

C. Data sources

D. Standard reports

E. Interactive dashboards

正解: B,D,E

質問 7

In the ticket, no warranty is determined for a registered product. What might be the cause?
Note: There are 2 correct answers to this question.

A. The warranty is not assigned to a registered product.

B. The warranty is expired.

C. The registered product is not assigned to an installed base.

D. The warranty is not assigned to an installed base.

正解: A,C

質問 8

Which object can be used in workflow definition and assigned to organizational structures?

A. Business role

B. Job definition

C. Employee

D. Business user

正解: B

質問 9

Which of the following API types does SAP recommend to use to achieve clean core integrations? Note: There are 2 correct answers to this question.

A. SOAP

B. IDoc

C. RFC

D. OData

正解: A,D

SAP Certified Associate - Implementation Consultant - SAP Service Cloud - C-C4H51-2405 模擬練習