C-C4HFSM-91問題集、SAP実際の試験問題

質問 1

What are the some of the available options to create dashboard reports? Choose Two correct answers.

A. Use pre-assembled reports.

B. Import queries

C. Use pre-assembled queries.

D. Import report templates.

正解: A,C

質問 2

Which tool is used to build an online cloud report'? Choose the correct answer.

A. Crystal Reports

B. Caspar Studio

C. Crystal Dashboards

D. Microsoft Reports

E. Jaspersoft Studio

正解: E

質問 3

As a technician, you have just completed a job. You now need to book a second visit for the customer.
What option is available in the SAP Field Service Management mobile app for you to do this? Choose the correct answer.

A. Create a follow-up activity from the Smart fom page.

B. Create a follow-page activity from within the service call

C. Create a follow-up activity from the Expenses page.

D. Create a follow-up activity from the Efforts page.

正解: B

質問 4

What is a DTO? Choose the correct answer.

A. An upload tool to send data from Excel to the cloud

B. A date/time object

C. A data transfer object in the Core systems cloud

正解: C

質問 5

Is it possible to trigger a sync-process each time you open the mobile app? Determine whether this statement is True or False.

A. True

B. False

正解: A

質問 6

Which customizations are possible with the screen configuration feature? Choose Three correct answers.

A. Can only be defined for mobile screens

B. Can define colour coding

C. Able to display custom translations

D. Can be used for field validation expressions

E. Used to display, hide, sort and group fields.

正解: B,D,E

質問 7

The dispatcher has recently joined the Service-Company and does not know yet his colleagues. How is SAP Field Service solution supporting the dispatcher in finding suitable technicians for open service tasks? Choose Four correct answers.

A. The dispatcher sees the open time-slots of each technician in the planning board and can be sure that he is capable of doing the job.

B. By right-click on the activity and choosing option 'find matching technician' all qualified technicians are shown on the screen.

C. You can browse to the Business Partner Masterdata and look up which technician has been doing the job for past service calls.

D. The dispatcher can see what 'skills' have been assigned to the technician in order to find out if he qualifies for the job.

E. The solution doesn't help. The dispatcher has to find out himself (e.g. by asking colleagues) if a technician is able to conduct a job or not

正解: A,B,C,D

質問 8

How would a field service technician update the service assignment status? Choose the correct answer

A. By setting the relevant workflow step

B. By adding a checklist

C. By opening the service assignments

D. By navigating to the address on the service assignments

正解: D

質問 9

Which duties a dispatcher has at least - using Field Service Workforce Management? Choose the correct answer.

A. Assign Service Call to a technician. 2. Release Assignment. 3. Call technician

B. Assign Service Call to a technician. 2. Enter Customers Address into Master data. 3. Release Assignment

C. Assign Service Call to a technician. 2.Release Assignment. 3. Set Service Call 'Financially complete'

D. Assign Service Call to a technician. 2. Release Assignment. 3.Set Service Call 'technically complete'

E. Open Serive Call. 2.Create assignment reservation 3. Set Service Call 'Financially complete'

正解: D

SAP Certified Application Associate - SAP Field Service Management 19Q1 - C-C4HFSM-91 模擬練習