C2010-591問題集、IBM実際の試験問題

質問 1

A customer is using IBM SmartCloud Control Desk to automate incident, problem, and change management processes. The solution currently supports 15,000 end users but the customer acquired and integrated a company with an additional 5,000 end users. What does the customer need to do to cover the new end users?

A. Buy an IBM SmartCloud Control Desk for Internal Service Provider license

B. Build a separate instance of IBM SmartCloud Control Desk

C. Define the new users in the existing IBM SmartCloud Control Desk

D. Buy an additional 5,000 end user licenses

正解: C

質問 2

While performing the solution assurance review, what are the key areas that should be verified?

A. If the customer has certified personnel to administer the solution after it is deployed

B. If the design meets the functional, performance, and scalability requirements

C. If the design includes IBM Tivoli Storage Manager to back up the solution components

D. If the customer has competitive products deployed

正解: B

質問 3

Which statement describes functional components provided by IBM SmartCloud Control Desk?

A. It gathers usage metrics (infrastructure and application resources) and stores the data for historical and audit purposes; an aggregation point for element level statistics provided by performance and capacity agents and data collection components.

B. It provides support for new business ordering from a standard catalog, and the associated workflow to sell/contract the service.

C. It manages the logical and physical IT infrastructure by discovering and verifying Configuration Items and their versions; it tracks detailed hardware and software configurations and logical relationships between the items based on information gathered via sensors.

D. It provides capability to deploy software packages to all endpoints, including required patches, and fulfill a software deployment request.

正解: B

質問 4

How can workflow-driven change processes reduce costs?

A. By making it quick to process a change, and reduce risk by planning and communicating the change before it actually occurs.

B. By interfacing with multiple technology APIs to implement unattended changes.

C. Because the same custom workflow-driven change processes can be reused by multiple customers.

D. Because workflows can be developed in an integrated development environment using a platform independent workflow programming language.

正解: A

質問 5

What two types of information are provided by IBM Tivoli Application Dependency Discovery Manager to IBM SmartCloud Control Desk? (Choose two.)

A. Classification Items Hierarchy

B. Asset types

C. Configuration Items

D. Classification Items Relationships

E. Configuration Items Types

正解: C,E

質問 6

A customer has a third-party product that can easily roll out changes into their environment. Then they manually update their CMDB with the information from the release process. The CMDB update could be automated with information from which source?

A. the discovery tool

B. the release tool

C. the configuration process

D. the change process

正解: A

質問 7

How can an incident management process provide value to the business?

A. to align people and processes for the delivery of service

B. to reduce the impact of service outages

C. to help control infrastructure cost when adding new technology

D. to enable users to resolve problems

正解: B

質問 8

A customer's IT environment consists of servers, storage, desktop, and point of sale devices. Assuming IBM SmartCloud Control Desk is used to manage these items in the CMDB, which two scanning tools also need to be deployed and integrated in order to perform reconciliation of authorized versus deployed configuration items? (Choose two.)

A. IBM Tivoli Application Dependency and Discovery Manager

B. IBM Tivoli Usage and Accounting Manager

C. IBM Tivoli License Compliance Manager

D. IBM Tivoli End Point Manager

E. IBM Tivoli Provisioning Manager

正解: A,D

質問 9

What is the goal of service asset and configuration management?

A. To build a service model according to ITIL best practices

B. To correlate IT services and different IT components needed to deliver them

C. To define and track the accounting process of the assets

D. To implement ITIL practices across the entire organization

正解: B

IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 - C2010-591 模擬練習