CRT-271問題集、Salesforce実際の試験問題

質問 1

A Salesforce Admin needs to enable public access, such that Community collaboration features are accessible to guest users.
How should the Salesforce Admin perform this task?

A. Allow users to access the Community with guest user login credentials.

B. Create public-free web pages and use Community only for authenticated users.

C. Create Force.com sites and update guest user login access.

D. Enable "Public can access the community" checkbox under General Settings in Community Builder.

正解: C

質問 2

Universal Containers (UC) has a new Customer Community where users can collaborate on Topics through Chatter Groupsand Chatter Questions. UC wants to ensure the following:
- Users have quick access to new and recommended discussions and articles
- Users have the ability to contact Universal Containers quickly to help
- Users have visibility into how their activity compares to other users within the Community Which three lightning components could do Community Cloud consultant recommend placing on the Community homepage? Choose 3 answers Select one or more of the following:

A. Record detail

B. Featured topics

C. Breadcrumb

D. Reputation leaderboard

E. Contact support button

正解: B,C,E

質問 3

Universal Shipping want to notify their Community Moderators when a member post more than one file to the communitywithin a 15 minute window and if more than 5 files are posted to the community within 15 minutes then their account will be frozen. How would this requirement be implemented?

A. It is not possible to moderate files in a Community

B. Using a Rate Rule in the Community Manager

C. Using a Content Rule in the Community Manager

D. Using a Rate Rule in the Community Builder

E. Using a Content Rule in the Community Builder

正解: B

質問 4

During a recent review of their Partner Community, the Director of Marketing has concerns about the look and feel of the Community template they are using.
Which two individual actions should the Community Cloud consultant recommend to address this issue?

A. Build custom HTML pages according to Marketing specifications.

B. Install a Lightning Bolt template from the AppExchange.

C. Build Visualforce pages and apply custom CSS.

D. Implement a custom theme for the Community.

正解: C,D

質問 5

Dartboard Manufacturing International are ready to add their distribution partners to their existing Community. What steps would anAdministration take to do this?

A. Enable the relevant Account as a Partner Account and enable the contacts as Partner Community Users

B. Add the Member Profile to the Community

C. Add the Member Profile to the Community then Enable the relevant Account as a Partner Account and enable the contacts as Partner Community Users

D. Navigate to the Contact Record and Enable the Contact as a Community User

正解: A

質問 6

Salesforcereleases an enhanced feed publisher component in the latest release of the Napili template.
Universal Containers org is now on the latest version, but the collaboration component is NOT available in the Napili template. What should the Salesforce Admin doto resolve this issue?

A. Enable Chatter for the one

B. Refresh the Salesforce component list In Community Builder

C. Upgrade the template to like latest version

D. Un publish and republish the Napili template

正解: A

質問 7

A coffee Company has created a Knowledge Base around its products and their usage. Prospective customers need to search for products and view community discussions. Current customers should be able toregister and discuss the products they purchased. The coffee company will use the Asset object to track registered products.
How should the coffee company's administrator meet these requirements?

A. Create a public community for the Knowledge Base, and let current customers register products

B. Create a public community for the Knowledge Base, and letcurrent customers sign in to register products

C. Create a private community for the Knowledge Base, and let all customers register themselves

D. Create a public community for the Knowledge Base, and let current customers register products in private community

正解: B

質問 8

Universal Containers builds a Customer Community on the Customer Service Template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases. They already created a "My Cases" list view. How should a Salesforce Admin set the record list component properties?

A. Use the Case object with compact layout, retum five records, and use the *My Cases" list view.

B. Use the Case object, return five records, use the "My Cases" list view, and disable public access.

C. Use the "My Cases' list view with compact layout, return five records, and disable public access.

D. Use the Case object with full layout, return five records, and use the "My Cases" list view.

正解: D

質問 9

A Salesforce Admin enables "Allow Members to Flag" in Community Management.
Which two content types can member flag as inappropriate?
Choose 2 answers

A. Articles

B. Files

C. Posts and Comments

D. Topics

正解: B,C

質問 10

What are the four stages of the Community Roll-out framework?

A. Plan > Develop > Test > Review

B. Establish > Manage > Measure> Engage

C. Analyse > Design > Implement > Maintain

D. Create > Communicate > Design > Implement

E. Design > Implement > Grow > Review

正解: B

質問 11

A Salesforce Admin needs to add Reputation to the home page in the Customer Service Napili Community.
Reputation points and levels have been created. What should the Salesforce Admin do inCommunity Builder to accomplish this task? Choose one answer

A. Createa custom Lightning component and add it to the home page

B. Enable Chatter for the Customer Service Napili Community

C. Drag and drop the Reputation Leaderboard component onto the home page

D. Add a generic component and name it Leaderboard

正解: C

質問 12

Universal Containers want to drive engagement for its Community, and isencouraging users to watch videos and take training. Which three actions should a Community Cloud consultant take to create recommendations in the Community?
Choose 3 answers
Select one or more of the following:

A. Enter a label for the button in the recommendation

B. Click "upload image" to include an image with your recommendation

C. Enter a description of the recommendation

D. Connect to the Einstein recommendation API

E. Select a custom recommendation channel in the Marketing Cloud

正解: A,B,C

質問 13

You wish to share cases created and owned by your community users (Customer Community Plus) with the internal product support team, what is the best way to achieve this?

A. Custom Permission

B. Custom Sharing Set

C. Custom Sharing Group

D. Custom Sharing Rule

E. Records owned by community members are automatically shared with all internal users

正解: C

Salesforce Certification Preparation For Community Cloud Consultants - CRT-271 模擬練習