C_C4H510_01問題集、SAP実際の試験問題

質問 1

Which of the following prepackaged mashups exist for SAP C4C?
There are 2 correct answers to this question.
Response:

A. Hotmail

B. Google maps

C. Whatsapp

D. MindTouch

正解: B,D

質問 2

How can you prevent users from adding an installed base within a ticket?
Please choose the correct answer.
Response:

A. Download the installed base for offline editing

B. Keep the installed base status In preparation

C. Use an action to block the installed base if it is active

D. Add a new interactive item to the structure of the installed base

正解: B

質問 3

Which of the following involved parties are supported by default for the installed base and installed base items?
There are 3 correct answers to this question.
Response:

A. Sales employee

B. Territory manager

C. Service technician team

D. Employee responsible

E. Customer

正解: C,D,E

質問 4

What objects is used in SAP Multiresource Scheduling?
Please choose the correct answer.
Response:

A. Demand

B. Service order

C. Service contract

D. Internal order

正解: A

質問 5

How can you maintain high data volume on SAP C4C?
There are 2 correct answers to this question.
Response:

A. Use a standard data migration template to populate data

B. Use the Application and User Management work center to populate data

C. Apply the Data workbench to populate data

D. Use a custom data migration template to populate data

正解: A,C

質問 6

When responding to a SAP Cloud for Customer ticket, where is the default sender email address taken from?
Please choose the correct answer.
Response:

A. Employee responsible for the ticket

B. Sales organization

C. Outbound channel

D. Service technician of the ticket

正解: C

質問 7

How can you allocate the remaining time from demands which do NOT fit into the same day?
There are 2 correct answers to this question.
Response:

A. Assign to the same team

B. Assign to the same resource

C. Assign to a different resource

D. Assign to a different team

正解: B,C

質問 8

Which of the following objects can you integrate with SAP CRM?
There are 2 correct answers to this question.
Response:

A. Vendors

B. Opportunities

C. Social media profiles

D. Service requests

E. Van stock

正解: B,C,D

質問 9

In which of the following objects do you see the Maintenance Plan work center view?
There are 3 correct answers to this question.
Response:

A. Installed base

B. Contact

C. Contract

D. Registered product

E. Customer

正解: A,C,D

質問 10

What can you use to ide a single value of a multiple value field?
Please choose the correct answer.
Response:

A. Key user tool (KUT)

B. Code list restrictions

C. Personalization

D. Access rights

正解: B

SAP Certified Application Associate - SAP Service Cloud 1911 - C_C4H510_01 模擬練習