SAP Certified Associate - Organizational Change Management - C_OCM_2503 模擬練習

A. It helps to identify ad-hoc activities to foster high and sustainable user adoption after the go-live.

B. It supports the project leadership team to identify the project team members who deserve special appreciation for their good work.

C. It facilitates the hand-over process of important project activities to the IT organization of the company.

D. It contributes to the organization's capabilities to successfully handle future business transformations.

A. Identified business stakeholders to be informed about the analysis results

B. Defined process for monitoring the selected user adoption indicators

C. Agreed list of appropriate user adoption indicators before and after go-live

D. Agreed catalog of strategies to mitigate user adoption risks or issues

A. It refers to all activities that upskill the impacted business leaders to handle organizational change management in their areas of responsibility

B. It refers to all activities that help people to learn and adopt new SAP systems and processes in their working life

C. It refers to all tasks that support the project leadership team to learn how to deal with resistance during the cloud project

D. It refers to all deliverables that support the project team to deliver change management during the cloud implementation

A. Degree of standardization required for the channel

B. Estimated costs per change communication activity via the channel

C. Name and short description of the channel

D. Frequency of use and owner of the channel

E. Stakeholders or stakeholder groups targeted by the channel

A. Collect as many ideas for change management as possible.

B. Manage expectations towards change management.

C. Identify and assign resources and define responsibilities.

D. Conduct a thorough as-is analysis.

E. Develop a detailed plan for change management.

A. The number of impacted employees should be documented

B. A business unit should be broken down into about five stakeholder groups

C. Management teams are not listed as separate stakeholder groups

D. The stakeholder identification is a one-time activity

A. Design the future operating model for impacted business units and plan the implementation

B. Develop personas for the communication of the change impact and create communication assets

C. Identify resource constraints within impacted business units and develop mitigation activities

D. Define new roles and responsibilities and adapt organizational policies and procedures

A. It ensures that only the listed questions are asked during the interview

B. It helps to focus on the relevant key topics

C. It provides the structure for the interviews

D. It allows for efficient data collection by focusing on quantitative information

E. It serves as a cheat sheet in case the interviewer needs help

A. It helps to prepare all enablement related activities in a timely manner

B. It serves as baseline to deliver enablement on time, to budget, and to quality

C. It provides a clear direction for all enablement activities

D. It supports the timely assignment of suitable trainers to enablement courses

E. It ensures the definition of the role-based course catalog for the project