Change-Management-Foundation問題集、APMG-International実際の試験問題

質問 1

Which is a correct description of how Tuckman's five phases of team development work in practice?

A. Once a stage is completed a team never returns to it.

B. Teams may go backwards or oscillate between the stages

C. Successful teams always stay in the performing stage

D. An equal amount of time is spent in each stage

正解: A

解説: (PassTest メンバーにのみ表示されます)

質問 2

Which is an effect in an organization if the psychological contract between an organization and its staff is broken?

A. There will be no effect if senior managers maintain discipline

B. The likelihood of achieving performance targets reduces.

C. Additional change agents will be need to be appointed

D. Staff will be more willing to help achieve the outcomes of change

正解: D

解説: (PassTest メンバーにのみ表示されます)

質問 3

Which statement describes 'shared values' in the McKinsey 7S model?

A. The management style adopted by senior leaders

B. The introduction of matrix management

C. The ability of employees to perform their roles

D. The attitude of staff toward their work

正解: D

解説: (PassTest メンバーにのみ表示されます)

質問 4

Which should always be the first step in the Continuous Change Management Cycle?

A. Action

B. Ideas

C. Prioritization

D. Discovery

正解: D

解説: (PassTest メンバーにのみ表示されます)

質問 5

Which management approach is recommended to help people through the 'endings' phase of Bridges model of human transition?

A. Be clear about the scope of the change

B. Encourage people to turn their backs on the past

C. Concentrate on the emotional content of issues

D. Look for quick successes to announce

正解: C

解説: (PassTest メンバーにのみ表示されます)

質問 6

Which of the following statements about the 'change curve' are true?
1.The 'change curve' describes a normal human reaction to change
2.The 'change curve' only applies to changes that are perceived as negative

A. Only 1 is true

B. Both 1 and 2 are true

C. Only 2 is true

D. Neither 1 nor 2 is true

正解: A

解説: (PassTest メンバーにのみ表示されます)

質問 7

Which of the following statements about two-way communication are true?
Two way communication is useful for getting important information out quickly to large groups of people Two-way communication encourages and increases people's motivation to interact to find out more.

A. Only 1 is true

B. Both 1 and 2 are true

C. Only 2 is true

D. Neither 1 or 2 is true

正解: C

解説: (PassTest メンバーにのみ表示されます)

質問 8

Which of the common Agile concepts, behaviours, and techniques delivers a version of a product with just enough features to be usable by early customers who can then provide feedback for future product development?

A. Full transparency

B. Empowerment

C. Self-organised teams

D. Minimum viable product

正解: D

質問 9

Which of the following statement about communication approaches that encourage engagement during change are true?
It is helpful to delay communication until all the information is avoiding the risk of misleading people with insufficient data.
An external communications agency should be asked to relay messages when dealing with a difficult change.

A. Only 1 is true

B. Both 1 and 2 are true

C. Only 2 is the true

D. Neither 1 or 2 is true

正解: A

解説: (PassTest メンバーにのみ表示されます)

APMG-International Change Management Foundation - Change-Management-Foundation 模擬練習