Salesforce Consumer Goods Cloud Accredited Professional - Consumer-Goods-Cloud-Accredited-Professional 模擬練習
Product managers requested to make a brand new product available for the initial sale by account executives in Industries CPQ and support order fulfillment.
What are the two scope items to be included in the following sprints to meet the requirements?
What are the two scope items to be included in the following sprints to meet the requirements?
正解: C,D
解説: (PassTest メンバーにのみ表示されます)
Feedback from their Sales Agents about their current legacy system's quoting and order capture flows:
They often need to refer back to their training documentation for routine customer requests They are able to handle the majority of customer requests themselves despite current challenges Routine customer requests require many clicks and they want the new system to focus on user experience One of the common MACD transactions is to increase the quantity of the assets.
What approach should a Consultant recommend for designing the quoting and order capture flows in Communications Cloud to alleviate the agents' feedback while minimizing implementation efforts?
They often need to refer back to their training documentation for routine customer requests They are able to handle the majority of customer requests themselves despite current challenges Routine customer requests require many clicks and they want the new system to focus on user experience One of the common MACD transactions is to increase the quantity of the assets.
What approach should a Consultant recommend for designing the quoting and order capture flows in Communications Cloud to alleviate the agents' feedback while minimizing implementation efforts?
正解: D
解説: (PassTest メンバーにのみ表示されます)
A B2B telecommunications company uses Communications Cloud to sell technically complex products. Their operations team faced order fallouts due to incorrect configurations of the quotes. At the same time, their sales team said that it takes too much time to educate a new account executive due to the product's complexity, and even after studying, it doesn't prevent mistakes in the quotes.
What two options need to be implemented to improve the current situation?
What two options need to be implemented to improve the current situation?
正解: A,C
解説: (PassTest メンバーにのみ表示されます)
United Telecom (UT) has initiated high-speed offerings on Communications Cloud after upgrading its network.
Which out-of-the-box MACD process should UT consider when upgrading existing assets to high-speed offers for interested customers?
Which out-of-the-box MACD process should UT consider when upgrading existing assets to high-speed offers for interested customers?
正解: C
解説: (PassTest メンバーにのみ表示されます)
Universal Containers (UC) is rolling out a new offer, which must be fulfilled using Industries Order Management. During fulfillment, the orchestration must integrate with the provisioning system, which accepts a different payload for activation and deactivation of the service.
What is the recommended approach for designing the orchestration while minimizing unnecessary configurations?
What is the recommended approach for designing the orchestration while minimizing unnecessary configurations?
正解: A
解説: (PassTest メンバーにのみ表示されます)
ABC Telecom has a requirement to allow their customers to upgrade or downgrade plans from an unlimited plan to a limited plan or from two play packs to three play packs and vice versa.
Which three are key offerings provided by the change of plan feature in Communications Cloud?
Which three are key offerings provided by the change of plan feature in Communications Cloud?
正解: C,D,E
解説: (PassTest メンバーにのみ表示されます)
Which three fields are available on the Retail Store object that differentiate them from the Account object?
正解: B,C,E
解説: (PassTest メンバーにのみ表示されます)
Which three standard components are available for Assessment Task record pages when configuring Consumer Goods Cloud app screens?
正解: B,C,D
解説: (PassTest メンバーにのみ表示されます)
A Field Sales Manager to trying to determine which stores have a decline in Retail Execution KPIs and therefore need attention. Which Tableau CRM for Consumer Goods Cloud dashboard can provide the required data?
正解: D
解説: (PassTest メンバーにのみ表示されます)