Data-Architect問題集、Salesforce実際の試験問題

質問 1

Universal Containers (UC) maintains a collection of several million Account records that represent business in the United Sates. As a logistics company, this list is one of the most valuable and important components of UC ' s business, and the accuracy of shipping addresses is paramount. Recently it has been noticed that too many of the addresses of these businesses are inaccurate, or the businesses don ' t exist. Which two scalable strategies should UC consider to improve the quality of their Account addresses?

A. Integrate with a third-party database or services for address validation and enrichment.

B. Build a team of employees that validate Accounts by searching the web and making phone calls.

C. Contact each business on the list and ask them to review and update their address information.

D. Leverage Data.com Clean to clean up Account address fields with the D & B database.

正解: A,D

解説: (PassTest メンバーにのみ表示されます)

質問 2

Universal Containers (UC) has implemented Sales Cloud and it has been noticed that Sales reps are not entering enough data to run insightful reports and dashboards. UC executives would like to monitor and measure data quality metrics. What solution addresses this requirement?

A. Export the data to an enterprise data warehouse and use BI tools for data quality.

B. Generate reports to view the quality of sample data.

C. Use third-party AppExchange tools to monitor and measure data quality.

D. Use custom objects and fields to calculate data quality.

正解: C

解説: (PassTest メンバーにのみ表示されます)

質問 3

Universal Containers (UC) has 1,000 accounts and 50,000 opportunities. UC has an enterprise security requirement to export all sales data outside of Salesforce on a weekly basis. The security requirement also calls for exporting key operational data that includes events such as file downloads, logins, logouts, etc.
Which two recommended approaches would address the above requirement?

A. Use Field Audit History to capture operational data and extract it to on-premise systems.

B. Use Event Monitoring to extract event data to on-premise systems.

C. Use a custom built extract job to extract operational data to on-premise systems.

D. Use Weekly Export to extract transactional data to on-premise systems.

正解: B,D

解説: (PassTest メンバーにのみ表示されます)

質問 4

Universal Containers (UC) is using Salesforce Sales & Service Cloud for B2C sales and customer service but they are experiencing a lot of duplicate customers in the system. Which are two recommended approaches for UC to avoid duplicate data and increase the level of data quality?

A. Use Data.com Clean

B. Use a data warehouse.

C. Use Duplicate Management.

D. Use an Enterprise Service Bus.

正解: A,C

解説: (PassTest メンバーにのみ表示されます)

質問 5

Universal Containers (UC) has 50 million customers and stores customer order history on an ERP system. UC also uses Salesforce to manage opportunities and customer support.
In order to provide seamless customer support, UC would like to see the customer's order history when viewing the customer record during a sales or support call.
What should a data architect do in order to provide this functionality, while preserving the user experience?

A. Use an Apex callout to populate a text area field for displaying the order history.

B. Use Salesforce Connect and an external object to display the order history in Salesforce

C. Import the order history into a custom Salesforce object, update nightly

D. Embed the ERP system in an iframe and display on a custom tab.

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 6

Universal Containers wishes to maintain Lead data from Leads even after they are deleted and cleared from the Recycle Bin. What approach should be implemented to achieve this solution?

A. Query Salesforce with the queryAll API method or using the ALL ROWS SOQL keywords.

B. Send data to a Data Warehouse and mark Leads as deleted in that system.

C. Use a Converted Lead report to display data on Leads that have been deleted.

D. Use a Lead standard report and filter on the IsDeleted standard field.

正解: A

解説: (PassTest メンバーにのみ表示されます)

質問 7

Universal Containers has provided a web order form for its customer and has noticed invalid data coming in on orders.
What should be used to mitigate this problem?

A. Work Flow Rules

B. Validation Rules

C. Apex Trigger

D. Formatted Fields

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 8

Universal Containers is experiencing frequent and persistent group membership locking issues that severely restricts its ability to manage manual and a automated updates at the same time.
What should a data architect do in order to restore the issue?

A. Enable defer sharing calculation

B. Enable parallel sharing rule calculation.

C. Enable granular locking

D. Enable implicit sharing

正解: C

解説: (PassTest メンバーにのみ表示されます)

質問 9

Northern Trail Outfitters (NTO) plans to maintain contact preferences for customers and employees. NTO has implemented the following:
1. Customers are Person Accounts for their retail business.
2. Customers are represented as Contacts for their commercial business.
3. Employees are maintained as Users.
4. Prospects are maintained as Leads.
NTO needs to implement a standard communication preference management model for Person Accounts, Contacts, Users, and Leads.
Which option should the data architect recommend NTO to satisfy this requirement?

A. Create custom fields for contact preferences in Lead, Person Account, and Users objects.

B. Use Individual objects to maintain the preferences with relationships to Lead, Person Account, and Users.

C. Create a custom object to maintain preferences and build relationships to Lead, Person Account, and Users.

D. Create case for contact preferences, and use this to validate the preferences for Lead, Person Accounts, and Users.

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 10

A large retail company has recently chosen SF as its CRM solution. They have the following record counts:
* 2500000 accounts
* 25000000 contacts
When doing an initial performance test, the data architect noticed an extremely slow response for reports and list views.
What should a data architect do to solve the performance issue?

A. Load only the data that the users is permitted to access

B. Limit data loading to the 2000 most recently created records.

C. Create a skinny table to represent account and contact objects.

D. Add custom indexes on frequently searched account and contact objects fields

正解: D

解説: (PassTest メンバーにのみ表示されます)

質問 11

NTO has a loyalty program to reward repeat customers. The following conditions exists:
1. Reward levels are earned based on the amount spent during the previous 12 months.
2. The program will track every item a customer has bought and grant them points for discount.
3. The program generates 100 million records each month.
NTO customer support would like to see a summary of a customer's recent transaction and reward level(s) they have attained.
Which solution should the data architect use to provide the information within the salesforce for the customer support agents?

A. Create a custom object in salesforce to capture and store all reward program. Populate nightly from the point-of-scale system, and present on the customer record.

B. Create a custom big object to capture the reward program data and display it on the contact record and update nightly from the point-of-scale system.

C. Capture the reward program data in an external data store and present the 12 months trailing summary in salesforce using salesforce connect and then external object.

D. Provide a button so that the agent can quickly open the point of sales system displaying the customer history.

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 12

Universal Containers (UC) has implemented a master data management strategy, which uses a central system of truth, to ensure the entire company has the same customer information in all systems. UC customer data changes need to be accurate at all times in all of the systems. Salesforce is the identified system of record for this information.
What is the correct solution for ensuring all systems using customer data are kept up to date?

A. Send customer record changes from Salesforce to each system in a nightly batch job.

B. Have each system pull the record changes from Salesforce using change data capture.

C. Send customer data nightly to the system of truth in a scheduled batch job.

D. Send customer record changes from Salesforce to the system of truth in real time.

正解: D

解説: (PassTest メンバーにのみ表示されます)

質問 13

A health care provider wishes to use salesforce to track patient care. The following actions are in Salesforce
1. Payment Providers: Orgas who pay for the care 2 patients.
2. Doctors: They provide care plan for patients and need to support multiple patients, they are provided access to patient information.
3. Patients: They are individuals who need care.
A data architect needs to map the actor to Sf objects. What should be the optimal selection by the data architect?

A. Patients as Person Accounts, Payment providers as Accounts, & Doctors as Contacts

B. Patients as Person Accounts, Payment providers as Accounts, & Doctors as Person Account

C. Patients as Contacts, Payment providers as Accounts, & Doctors as Accounts

D. Patients as Accounts, Payment providers as Accounts, & Doctors as Person Accounts

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 14

Universal Containers (UC) is concerned about the accuracy of their Customer information in Salesforce. They have recently created an enterprise-wide trusted source MDM for Customer data which they have certified to be accurate. UC has over 20 million unique customer records in the trusted source and Salesforce. What should an Architect recommend to ensure the data in Salesforce is identical to the MDM?

A. Leave the data in Salesforce alone and assume that it will auto-correct itself over time.

B. Use an AppExchange package for Data Quality to match Salesforce data against the Trusted source.

C. Extract the Salesforce data into Excel and manually compare this against the trusted source.

D. Load the Trusted Source data into Salesforce and run an Apex Batch job to find difference.

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 15

An Architect needs to document the data architecture for a multi-system, enterprise Salesforce implementation.
Which two key artifacts should the Architect use? (Choose two.)

A. User stories

B. Non-functional requirements

C. Data model

D. Integration specification

正解: C,D

解説: (PassTest メンバーにのみ表示されます)

Salesforce Certified Data Architect - Data-Architect 模擬練習