Energy-and-Utilities-Cloud問題集、Salesforce実際の試験問題

質問 1

Energy and utility organizations are going through digital transformations that place a greater focus on customers and employees Which three changes are disrupting the energy and utilities market?

A. Capitalization of the cloud

B. Removing the complexity from the business

C. Regulatory and technology changes

D. Digital first and work-from anywhere in real time

E. Customer expectations and values

正解: C,D,E

解説: (PassTest メンバーにのみ表示されます)

質問 2

The implementation project has identified a need to retrieve and update data from the energy provider s legacy billing application The customer is already a MuleSoft customer, but they also use middleware technology from another supplier What approach should you recommend to build this integration to the legacy billing application?

A. Recommend the introduction of another systems integration partner who specializes m building integrations from Salesforce to billing systems.

B. Go to Any point Exchange and search for energy assets (to locate templates for previously built integrations with billing systems), and then enhance these assets

C. Begin building a custom, point-to-point integration, including a whole new user interface and data model to mimic that of the legacy billing application.

D. Start by defining APIs in both Salesforce and the legacy billing system, and then build custom Java code to implement a point-to-point integration

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 3

Energy and Utilities Cloud has the capability to provide access to information using several different data access methods Using the Digital Interaction Platform, online web portals, internal console applications, and mobile applications are all examples of which data access technology?

A. SSO data access

B. Metadata API

C. Streaming data API

D. Omnichannel data access

正解: D

解説: (PassTest メンバーにのみ表示されます)

質問 4

An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self- Serve Portal.
What three things are needed to meet the requirement?

A. Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.

B. Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.

C. Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures

D. Develop or configure integration between Energy and Utilities Cloud and the energy company ' s customer information system to get the monthly usage information

E. Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data

正解: C,D,E

解説: (PassTest メンバーにのみ表示されます)

質問 5

An energy company has implemented Energy and Utilities Cloud in its call center, and they ' re now considering extending Salesforce for their customer self-service portal.
What value would the Energy and Utilities Cloud Communities license provide compared to standard Salesforce Communities?

A. Energy and Utilities Cloud includes a self-service portal built on communities that cannot be further modified to make implementations simple and easy

B. Energy and utilities Cloud extends the data model, user interfaces, integrations, and processes used in the call center to the self-service communities ' website

C. Energy and utilities Cloud for Communities comes with a set of customizations that would otherwise have to be created through Apex

D. Energy and Utilities Cloud provides the same data model and tools as the call center to build the self- service portal, but the components used in the call center cannot be reused

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 6

An energy company needs a way to generate PDF or Word proposals based on a quote for commercial customers to review before proceeding with the products and services.
What tool can be used to automatically create these proposals?

A. OmniStudio Document Generation

B. Microsoft Word

C. Energy and Utilities Cloud Contract Lifecycle Management (CLM)

D. Energy and Utilities Cloud Configure Price Quote (CPQ)

正解: A

質問 7

An energy company is launching a new subscription service in the B2B market that offers an energy consumption consultancy to help customers pay less on their bills. This product will be charged USD $60 monthly.
Which two pricing metadata are needed when defining this price with Industries CPQ?

A. A Price List Entry, with amount as $60. currency as USD and charge type as Recurring

B. A Pricing Variable, with type as Price and charge type as Recurring

C. A Pricing Plan Entry, with type as Price and charge type as Recurring

D. A Price Book Entry, with amount as $60. currency as USD and charge type as Recurring

正解: A,C

解説: (PassTest メンバーにのみ表示されます)

質問 8

An energy company provides gas and electricity services to some of its customers, but not all When a new customer moves in, what object is used to determine what type of service is available at the premise?

A. Service Point

B. Meter

C. Account

D. Asset

正解: A

解説: (PassTest メンバーにのみ表示されます)

Salesforce Energy and Utilities Cloud Accredited Professional - Energy-and-Utilities-Cloud 模擬練習