Peoplecert ITIL 4 Practitioner: Release Management - ITIL-4-Practitioner-Release-Management 模擬練習

Which is a key input to the release planning and coordination process?

正解: B
解説: (PassTest メンバーにのみ表示されます)
A service owner is initiating the release planning and coordination process for a complex project. What is an example of the FIRST activity that the service owner should undertake in this instance?

正解: A
解説: (PassTest メンバーにのみ表示されます)
A service provider is reviewing its release management practice. It has been found that most releases meet their objectives and are delivered on time. However, teams and organizations using the service provider's services are complaining that sometimes software updates interrupt their work during peak business hours.
What should the service provider do to improve the release management practice by applying the 'collaborate and promote visibility' guiding principle?

正解: B
解説: (PassTest メンバーにのみ表示されます)