PHRi問題集、HRCI実際の試験問題

質問 1

A measure of employee engagement is the:

A. quality of the relationship between employees and customers

B. result of employee involvement in the decision-making process

C. employee's ability to relate to coworkers, managers, and customers

D. degree to which employees perform in a positive and proactive manner

正解: D

解説: (PassTest メンバーにのみ表示されます)

質問 2

Which of the following administration functions should be handled by the line manager?

A. Enroll the employee in a wellness plan

B. Answer employee's technical questions on benefits

C. Coordinate the use of employee's time off

D. Calculate employee absentee rates

正解: C

解説: (PassTest メンバーにのみ表示されます)

質問 3

Which of the following is the most important factor in determining whether a position is filled with a contract worker or regular employee?

A. The duration of the assignment

B. Skills required for the position

C. Availability of office space

D. Number of employees in the budget

正解: A

解説: (PassTest メンバーにのみ表示されます)

質問 4

In managing conflict in the workplace, an organization's resolution policy will promote (Select TWO options):

A. managing emotions

B. mediation

C. penalties

D. repudiatory breaches

E. one-on-one dialogue

正解: B,E

解説: (PassTest メンバーにのみ表示されます)

質問 5

To make sure a new junior pilot learns to handle emergency situations in a safe environment, the airline should implement:

A. on-the-job training

B. simulated learning programs

C. classroom programs

D. computer-based training

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 6

An employee comes to HR to file a complaint about the supervisor. What is the first step to respond to the complaint?

A. Document and start an investigation

B. Notify the supervisor about the complaint

C. Identify potential witnesses

D. File documents with the legal department

正解: A

解説: (PassTest メンバーにのみ表示されます)

HRCI Professional in Human Resources - International - PHRi 模擬練習