SVC-16A問題集、Apple実際の試験問題

質問 1

You are inspecting a MacBook Pro as part of your troubleshooting process. You note that two of the screws on the bottom case are damaged. There is no record of the computer being repaired on a previous occasion. If the resolution to the issue requires that you replace a part, how does your discovery of the stripped screws impact that repair?

A. You need to thoroughly question the customer on previous repairs or attempted repairs by unauthorized service providers

B. Classify the repair as ineligible for service and explain to the customer that you will not be able to complete any repairs

C. Make sure to inspect internal components and connections carefully to make sure that components were not damaged by someone tampering with the computer

D. Complete the set of three modification tests as specified in GSX prior to opening the computer

正解: D

質問 2

Apple recommends a DIMM installation scheme for the Mac Pro (Late 2013) that:

A. Enhances graphics processing

B. Optimizes system cooling

C. Enables use of special memory modules

D. Increases processing power

正解: C

質問 3

Which Mac Book Pro listed below can use USB 3 devices at full speed?

A. MacBook Pro (13-inch, Mid 2012)

B. MacBook Pro (17-inch, Late 2011)

C. MacBook Pro (15-inch, Late 2011)

D. MacBook Pro (13-inch, Late 2011)

正解: A

質問 4

What color indicates that the Liquid Contact Indicators inside a MacBook Pro (13-inch, Mid 2012, have been triggered?

A. Blue

B. Red

C. Yellow

D. White

正解: B

質問 5

Which of the following utilities helps to diagnose wireless network issues and is only available when running OS X v10.8.4 or later?

A. Network Diagnostics

B. Wireless Diagnostics

C. Network Setup Assistant

D. Network Utility

正解: B

質問 6

Which of the following tools is a quick system-level diagnostic test used to verify module presence and sensor readings?

A. Cooling System Diagnostic (CSD)

B. Notebook Adapter Diagnostic (NAD)

C. Apple Service Diagnostic (ASD)

D. Mac Resource Inspector (MRI)

正解: C

Apple Service Fundamentals - SVC-16A 模擬練習