Sales-Cloud-Consultant問題集、Salesforce実際の試験問題

質問 1

The sales department at Cloud Kicks is growing quickly. New sales executives want to prioritize interacting with contacts who make or influence the decision to purchase Sales Cloud.
What should the consultant recommend to document the decision- makers and influencers?

A. Update Primary Contact on all Opportunities.

B. Create @ report showing Contacts with executive job titles.

C. Use Contact Roles on the Opportunity object.

正解: C

解説: (PassTest メンバーにのみ表示されます)

質問 2

The Discovery phase with Cloud Kicks (CK) has just ended.
CK wants a visual way to see how the new business processes will work. CK's process is complex and requires multiple slides.
What should the consultant create to provide this high-level view?

A. Value Stream Map

B. Capability Model

C. Universal Process Notation

正解: C

解説: (PassTest メンバーにのみ表示されます)

質問 3

Cloud Kicks wants to improve its return on investment (ROI) by creating intelligent processes built on trusted, targeted data.
What is a justification for using AppExchange data services?

A. To use Salesforce Surveys to update customers' data

B. To create customer segments with personas and scoring

C. To activate customizable sales forecasting and lead scoring

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 4

Sales managers at Cloud Kicks need to show reports and dashboards with Opportunity Forecast by Product family with team Quotas.
Which solution should a consultant recommend?

A. Create a joined report with closed Opportunities, Forecasting Items, and Quotas.

B. Create a custom report type with Forecasting Quotas and Forecasting Items.

C. Configure Quotas with a Product family report and add necessary fields.

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 5

Universal Containers (UC) deployed Sales Cloud 3 months ago to the North American sales teams. One of the reasons UC selected Sales Cloud is its mobile support which provides flexibility for sales reps.
How should the consultant assure UC's management that Sales Cloud is being successfully adopted on mobile devices?

A. Download the Login History report and filter by device type.

B. Report on the opportunity records created on a mobile device.

C. Review the user profiles for mobile device permissions.

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 6

Cloud Kicks is in the process of implementing Sales Cloud for its sales teams. Senior management has concerns about adoption.
What should a consultant recommend to encourage adoption?

A. Re-define the sales process.

B. Run training in a sandbox environment.

C. Establish goals and key metrics.

正解: C

解説: (PassTest メンバーにのみ表示されます)

質問 7

Cloud Kicks currently supports three business lines within a single Salesforce instance: Running, Athleisure, and Celebrity Co- Branded. The VP of Athleisure controls a large budget and is often able to re-prioritize business stories and 'shadow projects' into releases ahead of other groups.
This topic comes up frequently and often derails the monthly project management meeting. This limits the amount of time available to cover other critical topics.
Which strategy should the consultant recommend to address these issues?

A. Create a weekly all-hands call, including business and technology resources, to review direction and priority of development.

B. Propose a monthly executive steering committee to manage budget, handle direction questions, and ensure development capacity is split equitably.

C. Divide the development team into three units/tracks to support each line of business Independently.

正解: A

解説: (PassTest メンバーにのみ表示されます)

質問 8

The Cloud Kicks sales team travels frequently and often needs to convert leads while away from the home office.
What should a consultant recommend?

A. Install an AppExchange package to convert leads via the Salesforce mobile app.

B. Create a Global Action to convert leads via the Salesforce mobile app.

C. Enable Conversions for the Salesforce mobile app In Lead Conversion settings.

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 9

Universal Containers uses Sales Territories and is working with a consultant to reassign Accounts into new territories.
Which attribute of Sales Territories should the consultant consider when developing the new territory model?

A. A model must be activated in order to view reassigned accounts.

B. The system administrator profile is required to run territory planning reports.

C. All Account assignment rules should be run when the model state is set to Planning.

正解: A

解説: (PassTest メンバーにのみ表示されます)

質問 10

Cloud Kicks recently purchased Salesforce, and the leadership team is excited about being able to forecast more accurately. Sales managers say that making updates to forecasted amounts during the pipeline meetings is time consuming, and it is difficult to review all of the committed opportunities within the meeting time.
What should the consultant recommend to help make meetings more efficient while making real-time forecast updates?

A. Modify multiple opportunities at one time in the Forecast page.

B. Use in-line editing to update the forecast amount for records.

C. Tell reps to use the list view to move opportunities between stages.

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 11

A consultant has successfully deployed Sales Cloud at Cloud Kicks.
What is the final step in completing an engagement?

A. Validate the implementation.

B. Obtain stakeholder sign-off.

C. Activate users in the system.

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 12

The Cloud Kicks pipeline and forecasting reports are inaccurate because sales reps are creating opportunities after they are already closed won. Sales management wants visibility into how often the sales reps are creating these types of opportunities.
Which solution should the consultant recommend?

A. Implement automation to update the opportunity to the first stage in the sales process.

B. Configure a report that displays opportunities that have an earlier closed date then created date.

C. Run the Opportunity Pipeline standard report to view the upcoming opportunities by stage.

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 13

Cloud Kicks (CK) is adding hundreds of new accounts to Sales Cloud daily. CK uses an automated process to assign Account owners. If no assignment can be made for an account, it will be routed to a specific user who will manually review and re-assign it at a later date. This user may have thousands of account records assigned.
Which solution should the consultant recommend when CK sets up the new account process?

A. Place the user in 4 separate role at the highest level! of the role hierarchy.

B. Add the user to a separate role at the lowest level of the role hierarchy.

C. Assign the Modify All Data permission to the user.

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 14

The leadership team at Cloud Kicks wants to improve the rate of user adoption of Sales Cloud.
Which option should the consultant recommend?

A. Conduct a requirements workshop to gather user stories.

B. Use a collaboration tool to gather feedback from users.

C. Add Approval processes to enforce data standards.

正解: B

解説: (PassTest メンバーにのみ表示されます)

質問 15

The sales director at Cloud Kicks wants to enable Person Accounts in its org. The sales director asked a consultant to evaluate the solution and present it to the sales team.
What should the consultant consider when evaluating Person Accounts?

A. Person Accounts must have at least two record types.

B. Enabling Person Accounts is irreversible.

C. Enabling Person Accounts requires a Public Read/Write sharing model,

正解: B

解説: (PassTest メンバーにのみ表示されます)

Salesforce Certified Sales Cloud Consultant - Sales-Cloud-Consultant 模擬練習