A customer has requested an interview that will create anincident in Service Cloud along with a number of tasks (linked to the incident).
From a data mapping perspective at the entity level, how can this be achieved with the minimum number of steps?

• A. Map the global entity to the Incident object and create an entity for Task object. Map the child entity to the Task object in Service Cloud.
• B. Map the global entity to the Task object and create an entity for the Incident object. Map the child entity to the Incident object in Service Cloud.
• C. Map the global entity to both the Task and Incident objects, because primary objects can be mapped to directly.
• D. Create a relationship between Tasks and Incidents in Service Cloud, map the global entity to the Task object and create a child entity for the Incident.
• E. Do not map the global entity. Create entities for both thetask and incident objects and map these to the corresponding objects in Service Cloud.

You have a source material for your policy model that reads as follows:
"Only families who meet the minimum work and education requirement are eligible for the competitiveness credit. A family meets the work and education requirement if all of its members are either gainfully employed or enrolled in a full-time study program. Families in which a member does not meet the requirement but is actively searching for a job can apply for a waiver".
Which statementdescribes the entity structure that your policy model should have?

• A. Create an entity for "the family member" and an entity for "the family".
• B. The rules will infer the necessary entities by using automatic data types.
• C. Create an entity for "the family member" and use the global entity.
• D. Create an entity for "the family member" an entity for "the family", and an entity for "the minimum work and education requirement".

After deploying a new version of a policy model to production on the Policy Automation Hub, you have been advised there is a problem and you need to roll back to a previous version.
Using the minimum number of steps, what instructions would you give your HubAdministrator to achieve this?

• A. Go the Repository page in the hub,click the policy model, click Activate on the previous version.
• B. Go the Deployments page in the hub, click the policy model, click Activate on the previous version.
• C. Go the Deployments page in the hub, click the policy model and select Deactivate from the Actions menu.
• D. Go the Deployments page in the hub, click the policy model and delete the current version.
• E. Go the Repository page in the hub, click the policy model and delete the current version.
• F. Download the previous version from the Hub, open it in Policy Modeling and then upload and deploy it directly from Policy Modeling.

You are working on a new Policy Automation interview that will load and save data into Service Cloud. You set your Data Mapping Settings to connect to the Service Cloudinstance and are using the Data Output Mapping view in Policy Modeling to create the entities and attributes you want to work with.

You notice that the field "Name" has a red asterisk next to it.
What two statements are correct about what the red asterisk indicates?

• A. This attribute is not yet collected on a screen.
• B. You must load a value of this attribute from ServiceCloud.
• C. The values for this attribute come from a value list.
• D. This attribute must be used as the identifying attribute for the entity.
• E. You must collect this attribute.
• F. This field is required by Service Cloud.
• G. This attribute is currently the identifying attribute for the entity.
• H. You must save a value of this attribute into Service Cloud.
• I. You must infer this attribute.