試験問題と解答はC_BCSCX_2502学習ガイド問題を試そう! [Q12-Q29]

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試験問題と解答はC_BCSCX_2502学習ガイド問題を試そう!

SAP Certified - Positioning SAP Business Suite via SAP Customer Experience Solutions認証サンプル問題と練習試験合格させます


SAP C_BCSCX_2502 認定試験の出題範囲:

トピック出題範囲
トピック 1
  • CXソリューション間の統合:このパートでは、様々なSAP CXソリューションが統合システムとしてどのように連携するかに焦点を当てます。コマース、顧客データ、マーケティング、セールス、サービスの各ソリューション間の統合が、顧客とのインタラクション全体における一貫性、効率性、パーソナライゼーションをどのように向上させるかについて、プリセールスコンサルタントの理解度を検証します。
トピック 2
  • SAP Customer Experienceポートフォリオの理解:このサブトピックでは、プリセールスコンサルタントがSAP Customer Experience(CX)ポートフォリオの構造と構成要素を理解する能力を評価します。コマース、顧客データ、マーケティング、セールス、サービスといった主要なソリューション領域を認識し、それらが顧客関係の強化を目的とした統合されたオファリングとしてどのように機能するかを理解する必要があります。
トピック 3
  • 価値とビジネス成果の明確化:このサブトピックでは、SAP Customer Experience ポートフォリオの全体的な価値を効果的に伝えるコンサルタントのスキルを評価します。統合ソリューションがどのように顧客エンゲージメントを強化し、最終的に主要なビジネス成果の達成を支援するかを示す能力も含まれます。

 

質問 # 12
Which of the following are some of the benefits of using SAP Business Technology Platform with SAP Customer Experience?
Note: There are 3 correct answers to this question.

  • A. Business process analysis is available out-of-the-box.
  • B. SAP Integration Suite is available to integrate applications.
  • C. SAP Build can be used to create custom apps.
  • D. Al capabilities empower sales & marketing analysts to accelerate decisions.
  • E. SAP Cloud ALM tools and accelerators can be used to help jumpstart a customer implementation.

正解:B、C、D


質問 # 13
What are some of the actions you can perform using SAP Emarsys?
Note: There are 2 correct answers to this question.

  • A. Route sales orders
  • B. Deliver personalized content
  • C. Create quotation versions
  • D. Generate product recommendations

正解:B、D


質問 # 14
Which feature is available in SAP Commerce Cloud?

  • A. Management for intercompany sales processes
  • B. Case processing with registered products
  • C. Bounce management for new prospects
  • D. Product catalog

正解:D


質問 # 15
Which of the following KPIs are success metrics for the Chief Revenue Officer (CRO) persona?
Note: There are 3 correct answers to this question.

  • A. Optimize buying lifecycle
  • B. Increased profitability
  • C. Lower customer acquisition costs
  • D. Improved customer satisfaction and retention
  • E. Innovate and stay ahead

正解:A、B、C


質問 # 16
Which of the following are solution capabilities of SAP Emarsys?
Note: There are 3 correct answers to this question.

  • A. Processing Leads and Opportunities
  • B. Web Page Creation and Generation
  • C. Advanced Segmentation
  • D. Smart Analytics
  • E. Automation Programs

正解:C、D、E


質問 # 17
Which of the following features are available in SAP Service Cloud Version 2?
Note: There are 2 correct answers to this question.

  • A. Omnichannel experience
  • B. Agent Desktop
  • C. Guided selling
  • D. Billing

正解:A、B


質問 # 18
Which application would you recommend to manage the customer consent and preference lifecycle?

  • A. SAP Sales Cloud Version 2
  • B. SAP Commerce Cloud
  • C. SAP Emarsys
  • D. SAP Customer Data

正解:D


質問 # 19
Which SAP Customer Experience solution helps accelerate sales cycles and boost conversion rates by leveraging a powerful deal prediction engine?

  • A. SAP Sales Cloud Version 2
  • B. SAP Customer Data Cloud
  • C. SAP Emarsys
  • D. SAP Customer Data Platform

正解:A


質問 # 20
Which SAP CX solution would you position to process customer issues?

  • A. SAP Customer Data Cloud
  • B. SAP Service Cloud Version 2
  • C. SAP Sales Cloud Version 2
  • D. SAP Emarsys

正解:B


質問 # 21
Which SAP solutions help to drive profitable growth by pairing SAP Customer Experience and SAP Business Technology Platform?
Note: There are 3 correct answers to this question.

  • A. SAP Analytics Cloud
  • B. SAP Customer Data Cloud
  • C. SAP Cloud ALM
  • D. SAP Successfactors

正解:A、B、C


質問 # 22
Which part of SAP BTP can be positioned with SAP Customer Experience when customers want to combine data from many sources and build models?

  • A. SAP Business Al
  • B. SAP Customer Data Cloud
  • C. SAP Workzone
  • D. SAP Datasphere

正解:D


質問 # 23
What is SAP Customer Data Cloud designed to do?

  • A. Connect information from a single source.
  • B. Manage customer identities, consent, and preferences.
  • C. Execute end-to-end loyalty campaigns.
  • D. Provide multiple views of the customer.

正解:B


質問 # 24
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