[2022年02月17日] 問題集お試しセットC-C4H510-01テストエンジントレーニング問題集には120問あります
SAP C-C4H510-01問題集で100%カバー率リアル試験問題
SAP C-C4H510-01 認定試験の出題範囲：
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質問 61
You enable e-mail integration with SAP C4C service request management. Which types of customers are supported by the e-mail channels?
There are 2 correct answers to this question.
Response:
- A. Individual customers
- B. Competitors
- C. Accounts
- D. Partners
正解: A,C
質問 62
You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
- A. You merge both accounts and create the contact record for that account.
- B. You create the contact master record only and add it to the account hierarchy.
- C. You create the contact for the first account and add the same contact to the second account.
- D. You create different contacts for each account.
正解: C
質問 63
What activities do you perform in the Administrator work center to enable a new social media channel?
There are 3 correct answers to this question.
Response:
- A. Set up access to social media account
- B. Set up service level determination for the social media channel
- C. Create and schedule social media import run
- D. Select the channel type
- E. Maintain Next Ticked configuration
正解: A,C,D
質問 64
What must you maintain to transfer data into SAP Hybris cloud for customer?
Please choose the correct answer.
Response:
- A. Migration Templates
- B. ID Mapping
- C. Code List Mapping
- D. Number ranges for business objects
正解: C
質問 65
Which of the following granularities can you use to define discount lists in SAP Hybris Cloud for Customer?
There are 2 correct answers to this question.
Response:
- A. Overall Customer Group Discount
- B. Customer Specific Product Discount
- C. Customer Specific Sales Organization Discount
- D. Customer Specific
正解: A,B
質問 66
Which of the following involved parties are supported by default for the installed base and installed base items?
There are 3 correct answers to this question.
Response:
- A. Service technician team
- B. Sales employee
- C. Customer
- D. Territory manager
- E. Employee responsible
正解: A,C,E
質問 67
Which of the following prepackaged mashups exist for SAP C4C?
There are 2 correct answers to this question.
Response:
- A. Hotmail
- B. MindTouch
- C. Google maps
- D. Whatsapp
正解: B,C
質問 68
How do you enable use of the Resource Scheduler in SAP Cloud for Service?
Please choose the correct answer.
Response:
- A. Define time types in fine-tuning
- B. Activate business configuration in scoping
- C. Schedule mass release of assignments
- D. Maintain a setting in the item processing types
正解: B
質問 69
Which of the following SAP Cloud for Customer business objects are integrated with SAP Commerce?
There are 2 correct answers to this question.
Response:
- A. Campaign
- B. Lead
- C. Customer
- D. Ticket
正解: C,D
質問 70
Which of the following are data migration master data templates?
There are 3 correct answers to this question.
Response:
- A. Business configuration
- B. Campaigns
- C. Account hierarchies
- D. Personal addresses and contacts
- E. Discount lists
正解: C,D,E
質問 71
In what facet can you maintain counter readings?
Please choose the correct answer.
Response:
- A. Maintenance Plan
- B. Items
- C. Measurements
- D. Contracts
正解: C
質問 72
Which of the following options need to be considered before you use the data migration templates?
There are 3 correct answers to this question.
Response:
- A. You do NOT need to know the definitions of each of the fields
- B. The template structure is predefined and CANNOT be changed
- C. There is a template available for each object that allows tool-supported migration.
- D. For each object to be migrated, the CSV fields must be mapped to the fields in the system
- E. You can upload the data only once
正解: A,B,C
質問 73
Which channel types are supported in SAP Cloud for Customer?
There are 3 correct answers to this question.
Response:
- A. Business to business
- B. Employee support
- C. Business to consumer
- D. Consumer to business
- E. Consumer to consumer
正解: A,B,C
質問 74
Which scoping element from Customer Care do you select to enable SAP Jam as a knowledge base in SAP Cloud for Customer?
Please choose the correct answer.
Response:
- A. Service and Repair
- B. Business Performance Management
- C. Service Request Management
- D. Communication for Customer Care
正解: C
質問 75
In which environments can you use integration flows?
There are 2 correct answers to this question.
Response:
- A. SAP BusinessObjects Business Intelligence
- B. SAP HANA Cloud Integration
- C. SAP Data Services
- D. SAP NetWeaver Process Integration
正解: B,D
質問 76
How can you create a ticket form an active maintenance plan?
There are 2 correct answers to this question.
Response:
- A. Automatically using an MDRO run
- B. Automatically using a background job
- C. Automatically using a scheduled workflow
- D. Manually using the Trigger Manual Run option
正解: A,D
質問 77
To which objects can you add an installed base?
There are 2 correct answers to this question.
Response:
- A. Contract
- B. Maintenance plan
- C. Ticket
- D. Visit
正解: A,C
質問 78
Which of the following elements can you use to set up routing rules for service tickets?
There are 2 correct answers to this question.
Response:
- A. Escalated date
- B. Channel type
- C. Escalation status
- D. Warranty
正解: B,C
質問 79
Which of the following elements are created when an object is generated via the custom object builder?
There are 2 correct answers to this question.
Response:
- A. Page Layout
- B. Web services
- C. Data source for reporting
- D. Updated relationships
正解: B,C
質問 80
Which information is uploaded after the SAP C4C contact has been successfully replicated for SAP ERP?
There are 3 correct answers to this question.
Response:
- A. Invoicing status
- B. Transfer status
- C. External ID
- D. Pricing status
- E. Total price
正解: B,C,D
質問 81
What you can use to map the complex organizational structure of a large account in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
- A. Account Hierarchy
- B. Product Hierarchy
- C. Organizational Structure
- D. Territory Hierarchy
正解: A
質問 82
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