[2025年03月19日] 最新のVERISME試験の的確なVeriSM™ EssentialsのPDF問題
VERISME試験問題を練習するならPassTest顕著なVeriSM™ Essentials試験練習問題集
質問 # 23
Successful expectation management depends on developing a clear vision of what is expected.
How can this clarity be achieved?
- A. Report achievement against agreed targets
- B. Under-promise and over-deliver
- C. Set boundaries and provide a structure for delivery
- D. Ensure that detailed SLA documentation is available
正解：C
質問 # 24
In Lean, different types of waste are distinguished.
What type of waste is "producing at levels of quality more than required by the customer"?
- A. Overdelivering
- B. Overprocessing
- C. Inventory
- D. Overproduction
正解：B
質問 # 25
What is one of the five components that should be considered in communication?
- A. Intention
- B. Perception
- C. Scope
- D. Delivery mechanism
正解：D
質問 # 26
The Management Mesh can only be built once the organizational governance and service management principles are understood. What else must also be developed before the Mesh is built?
- A. Strategic plans
- B. Tactical plans
- C. Design specifications
- D. Operational plans
正解：A
質問 # 27
How can Agile be used to support service management?
- A. For building products and services iteratively
- B. For easy acceptance of all service management practices across the entire organization
- C. To build all service management processes like traditional waterfall projects
- D. Agile cannot be used as it is a project management-only practice
正解：A
質問 # 28
Technology is changing fast and this provides significant challenges for service management.
What is a generic challenge identified for service management?
- A. More complexity and less visibility
- B. Service management approaches support constraints
- C. Ensuring cost is matched to budget
- D. Matching expectations to business relationships
正解：A
質問 # 29
The Define stage of the VeriSM model produces a definition of what good service looks like.
During which process does this activity take place?
- A. Create the service blueprint
- B. Define consumer needs
- C. Create the solution
- D. Gather requirements
正解：D
質問 # 30
An organization decides to use a SaaS solution to control their new Internet of Things (IoT) monitoring devices.
What is most important to consider from a service management point of view?
- A. A key requirement is that IoT devices have unique identifiers and IP addresses.
- B. IoT services provide better behavior tracking to support real-time marketing.
- C. The guardrails for the services must be respected also for SaaS solutions.
- D. It is an outsourced service, so no specific considerations are required.
正解：C
質問 # 31
What activity is part of the Provide stage?
- A. Improve
- B. Build
- C. Design
- D. Test
正解：A
質問 # 32
Shift Left is an approach which sees solution development, delivery and support pushed to earlier stages in their lifecycle and so gains efficiencies, cost savings and improved customer focus.
Which activity is not a feature of Shift Left?
- A. Self service incident diagnosis
- B. Automatic incident referral to second line support
- C. Auto-correction of operational issues after they have occurred
- D. Auto-detection of potential operational issues before they occur
正解：B
質問 # 33
Which element of the VeriSM model defines the management activities or practices necessary to meet the governance requirements by providing guardrails or boundaries?
- A. Service management principles
- B. Define
- C. Management Mesh
- D. Produce
正解：A
質問 # 34
There is a challenge that teams may operate in silos.
What is a recommendation that management should do to overcome this challenge?
- A. Implement one-on-one meetings between team members
- B. Share information on the organization's strategies
- C. Reward teams who achieve their goals ahead of target
- D. Provide team-building activities for each team
正解：B
質問 # 35
How does governance flow through an organization?
- A. Via delegation from owners to a governing body, who authorize organizationalcapabilitiesto take actions to create and support the outcomes to consumers.
- B. Via good planning in the higher levels of the organization, where it is critical that there is a clearly stated mission and vision with key objectives defined.
- C. Via performance contracts between an employee and his or her manager, making everybody responsible for part of the strategy.
- D. Via organization-wide gatherings once or twice a year, where owners/stakeholders present the mission, vision and objectives, and take feedback from employees.
正解：A
質問 # 36
What is the first step in building a customer journey map?
- A. Research
- B. Plan
- C. Investigate
- D. Define
正解：D
質問 # 37
What is a key benefit of cloud?
- A. Increased quality of the infrastructure
- B. Increased speed of infrastructure service
- C. Reduced operating risks
- D. Enhanced internal communication
正解：C
質問 # 38
......
試験問題と解答はVERISME学習ガイド問題解答：https://www.passtest.jp/EXIN/VERISME-shiken.html
練習用VERISMEにはPassTest顕著な問題集はあなたをVeriSM™ Essentials試験合格させます合格させる：https://drive.google.com/open?id=1yTE91JsddQNrmAPCcudgpHa8AioOefiz