[2025年05月] 合格させるC-C4H63-2411試験一発合格、最新のC-C4H63-2411 PassTestの提供する試験問題
SAP Certified Associate問題集でC-C4H63-2411試験の完全版解答試験学習ガイド
質問 # 35
In-store purchase information from known customers is ingested from the point of sale (POS) to SAP Customer Data Platform. Which type of customer profile is recommended for this scenario?
- A. Unified activity profile
- B. Unified user profile
- C. Contextual profile
- D. Unified customer profile
正解：D
質問 # 36
What are two key capabilities that differentiate customer data platforms (CDP) from data management platforms (DMP)?
Note: There are 2 correct answers to this question.
- A. Persistent
- B. Unified customer data
- C. Open access
- D. Real-time capability
正解：B、D
質問 # 37
What are some valid use cases for audience activation? Note: There are 3 correct answers to this question.
- A. Run marketing campaigns on social media platforms.
- B. Run targeted email campaigns based on customer activities and preferences.
- C. Update customer loyalty level in a loyalty system.
- D. Merge incoming customer data from ERP back end.
- E. Import customer contacts from CRM systems.
正解：A、B、C
解説：
Valid use cases for audience activation within the SAP Customer Data Platform include:
Running marketing campaigns on social media platforms: Marketers can activate audiences to export data into external applications like social media platforms to run marketing campaigns1.
Running targeted email campaigns based on customer activities and preferences: Audiences can be used to run targeted email campaigns that are based on customer actions and choices1.
Updating customer loyalty level in a loyalty system: While not explicitly stated in the provided resources, updating customer loyalty levels is a common use case for audience activation, as it involves using customer data to personalize and improve customer experience.
Reference = The use cases are supported by the SAP Customer Data Platform's learning resources, which detail the process of creating audiences and the purposes for which they can be activated12.
質問 # 38
How can you delete a profile from SAP Customer Data Platform?
- A. In the console, with System Administrator permissions, go to Administration, select the Unified Customer Profile view, and click Delete.
- B. Make an HTTP REST API call with delete query to SAP Customer Data Platform passing the customer I
- C. In the console, look up the profile in the Unified Customer Profile view, then create a ticket in SAP for Me to delete the profile.
- D. Make an HTTP Delete REST API call to SAP Customer Data Platform with the customer ID of the Unified Customer Profile view.
正解：B、D
質問 # 39
Which of the following merge rules must be defined at attribute level? Note: There are 2 correct answers to this question.
- A. Decide whether to override existing data, based on the quality of the incoming and existing data
- B. Decide what to do if a data conflict occurs for an identifier attribute
- C. Decide whether to concatenate the incoming value with the existing value of the same attribute
- D. Decide whether more than one value can be saved for an attribute
正解：A、C
解説：
In the SAP Customer Data Platform, merge rules at the attribute level are essential for managing how incoming data is integrated with existing data. For an attribute, you can define whether to concatenate the incoming value with the existing value, which is crucial when you want to preserve all historical data points for a particular attribute. Additionally, you can set rules to decide whether to override existing data with incoming data based on their respective data quality. This ensures that the most accurate and up-to-date information is retained in the customer profile. Reference = Configure Merge Rules Based on Data Quality | SAP Help Portal, Merge Rules | SAP Help Portal In the context of the SAP Customer Data Platform, defining merge rules at the attribute level is crucial for managing how incoming data is integrated with existing customer profiles. Two significant rules that must be specified at this level include:
A . Decide whether to concatenate the incoming value with the existing value of the same attribute: This rule determines how to handle scenarios where an incoming data value for a specific attribute should be added to the existing value(s) for that attribute in the profile, rather than replacing it. Concatenation can be useful for attributes where maintaining a history or collection of values is important, such as addresses or phone numbers.
D . Decide whether to override existing data, based on the quality of the incoming and existing data: This rule involves assessing the quality or reliability of incoming data compared to what is already present in the customer profile and deciding whether the new data should replace the old. This could be based on factors like data source credibility, recency, or completeness, ensuring that the customer profile remains as accurate and up-to-date as possible.
These rules are integral to maintaining the integrity and usefulness of customer data within the platform, ensuring that data merging and updating processes are carried out in a way that enhances the quality of the customer profiles.
質問 # 40
How can you implement a B2B data model with SAP Customer Data Platform?
- A. By using segments
- B. By using a dedicated activity schema
- C. By using profiles
- D. By using groups and relationships
正解：D
質問 # 41
You are importing orders into SAP Customer Data Platform. What is the recommended type of schema to model it?
- A. Activity
- B. Profile
- C. Event
- D. Account
正解：A
解説：
The recommended schema for modeling orders when importing them into the SAP Customer Data Platform is the Activity schema. This schema is designed to contain all potential customer activities, which include orders, service calls, service requests, marketing campaigns, registration, subscription, and more. The 'Orders' activity is specifically preconfigured in the Activities schema, and it is made up of nodes that hold activity data such as order ID, currency description, order amount, and tax amount1.
Reference = The information is based on the SAP Customer Data Platform documentation, particularly the section on the Activity Schema found in the SAP Help Portal1.
質問 # 42
Which of the following steps to create an action are supported in SAP Customer Data Platform?
Note: There are 2 correct answers to this question.
- A. Defining a name, category, processing purpose, and a description for the action
- B. Dragging and dropping a JSON file that contains the schema structure onto the canvas
- C. Defining a name, data type, processing purpose, and a description for the action
- D. Defining a scheduled polling to execute the action
正解：A、D
質問 # 43
Which query syntax is correct when searching for users in SAP Customer Data Platform?
- A. select * from contextualProfile where primaryEmail = '[email protected]'
- B. select * from profile where profile.email = '[email protected]'
- C. select * from profile where attribute.primaryEmail = '[email protected]'
- D. select * from accounts where profile. primaryEmail = '[email protected]'
正解：D
質問 # 44
You want to ingest a single event by ID. Which URL do you need to use?
- A. /api/businessunits/{businessUnitId}/applications/{applicationId}/dataevents/{dataEventId}/ event
- B. /api/businessunits/{business UnitId}/views/{viewld}/customers/{customerId}
- C. /api/businessunits/{businessUnitId}/applications/{applicationId}/external/externalld}/events
- D. /api/businessunits/{businessUnitId}/views/{viewld}/customers/{customerId}/activities
正解：A
解説：
To ingest a single event by ID in the SAP Customer Data Platform, the appropriate API endpoint must be used that specifically allows for the identification and ingestion of an event based on its unique identifier:
B . /api/businessunits/{businessUnitId}/applications/{applicationId}/dataevents/{dataEventId}/event: This API endpoint is structured to target a specific event within the context of a business unit and application, using the unique event ID (dataEventId) to precisely locate and ingest the event in question. The endpoint's structure facilitates the targeted ingestion of events, ensuring that the correct event is processed and incorporated into the platform based on its unique identifier.
This method allows for precise control over event ingestion, enabling the integration of specific events into the customer data platform as needed, based on their unique identifiers.
Reference:
SAP Customer Data Platform API documentation detailing endpoints for event ingestion.
Technical guides on ingesting events into the SAP Customer Data Platform using API calls.
質問 # 45
Which of the following API types does SAP recommend to use to achieve clean core integrations? Note: There are 2 correct answers to this question.
- A. SOAP
- B. OData
- C. RFC
- D. IDoc
正解：B、D
質問 # 46
Which of the following are valid data processing reasons when creating processing purposes?
Note: There are 3 correct answers to this question.
- A. Data ingestion
- B. Legal obligation
- C. Contract
- D. Consent
- E. Legal interest
正解：C、D、E
質問 # 47
The customer schema of a group includes two predefined attributes that can be used for B2B scenarios. Which one of the following attributes is one of the two predefined ones?
- A. BusinessName
- B. Customerld
- C. Accountid
- D. Businessld
正解：D
解説：
In B2B scenarios within the SAP Customer Data Platform, accurately identifying and managing business entities is crucial. The customer schema is designed to accommodate the complexities of B2B interactions, including the need to manage relationships between individual contacts and their associated organizations.
D . BusinessId: This predefined attribute is essential in B2B scenarios, as it serves as a unique identifier for business entities within the platform. The BusinessId allows for the clear distinction and management of business accounts, facilitating effective B2B data handling, segmentation, and personalized engagement strategies.
The inclusion of predefined attributes like BusinessId in the customer schema underscores the platform's capability to cater to both B2C and B2B environments, providing the necessary tools for comprehensive customer data management.
Reference:
SAP Customer Data Platform documentation on customer schemas and B2B capabilities.
SAP help articles and best practices for managing B2B scenarios within the SAP Customer Data Platform.
質問 # 48
How would you ingest data from the database published with the JDBC interface?
- A. Create a custom JDBC connector in the Connector Studio.
- B. Connect to the database using a built-in ODBC connector.
- C. Connect to the database using the built-in JDBC connector.
- D. Create an iFlow in SAP Integration Suite and then use a custom connector to connect via the iFlow.
正解：D
解説：
To ingest data from a database that provides a JDBC (Java Database Connectivity) interface, leveraging the capabilities of the SAP Integration Suite can be an effective approach:
A . Create an iFlow in SAP Integration Suite and then use a custom connector to connect via the iFlow: SAP Integration Suite, particularly its Cloud Integration capability, allows for the creation of integration flows (iFlows) that facilitate the connection and data exchange between various systems and applications. By creating an iFlow, one can design a custom integration scenario that includes connecting to a JDBC-enabled database. This approach may involve utilizing a custom connector or adapter within the iFlow to establish the JDBC connection, thereby enabling the ingestion of data into the SAP Customer Data Platform or other SAP systems.
This method provides the flexibility and power of SAP Integration Suite's integration tools, allowing for tailored data ingestion workflows that meet specific requirements, including those involving JDBC databases.
Reference:
SAP Integration Suite documentation on creating iFlows and custom connectors.
Tutorials and guides on integrating JDBC databases with SAP systems using SAP Integration Suite.
質問 # 49
Which of the following are steps in a CX flow?
Note: There are 3 correct answers to this question.
- A. Condition
- B. Decision
- C. Connector
- D. Trigger
- E. Flow control
正解：B、D、E
質問 # 50
Which of the following is an example of first-party customer data?
- A. Customer data imported from another company
- B. Customer data collected from public sources
- C. Customer data from a purchase intention
- D. Customer data collected directly from consumers
正解：D
解説：
First-party customer data refers to the information that is collected directly from customers by the company itself. This includes data gathered through interactions with the company's own channels, such as websites, mobile apps, customer service interactions, and in-store visits. The SAP Customer Data Platform enables businesses to connect various types of customer data to deliver personalized experiences, and first-party data is crucial for creating a comprehensive view of the customer1. Reference = The explanation aligns with the functionalities and use cases of the SAP Customer Data Platform as described in the official SAP Help Portal1.
質問 # 51
Which of the following roles for console users are available in SAP Customer Data Platform?
Note: There are 3 correct answers to this question.
- A. Data Engineer
- B. System Administrator
- C. Business Consultant
- D. Marketeer
- E. DPO Specialist
正解：A、B、D
質問 # 52
You want a customer to be included in an audience. Which data must be available for the customer?
- A. Segment
- B. Processing purpose
- C. Action
- D. Activity indicator
正解：B
解説：
For a customer to be included in an audience within the SAP Customer Data Platform, it is essential that they have an active processing purpose, such as "Marketing consent". This processing purpose is a prerequisite for adding customers as audience members, ensuring that data governance and customer consent are respected.
Reference = The information is derived from the SAP Help Portal documentation on Audiences, which emphasizes the importance of having an active processing purpose for customers to be part of an audience1.
質問 # 53
A known customer buys a TV that is delivered late. SAP Customer Data Platform is configured to ingest the customer data for late deliveries so that the business can react and keep good customer satisfaction metrics.
Which type of customer profile is best to use in this scenario?
- A. Single Customer Profile
- B. Unified Customer Profile
- C. Contextual Customer Profile
- D. Master Customer Profile
正解：B
解説：
The Unified Customer Profile within the SAP Customer Data Platform is designed to provide a comprehensive view of the customer by unifying various types of data from multiple sources. This profile type is best suited for scenarios where businesses need to react quickly to specific customer situations, such as late deliveries, to maintain customer satisfaction. By leveraging the Unified Customer Profile, businesses can access all relevant customer information, including activity indicators and segments the customer is part of, which is essential for timely and effective customer service.
Reference = The explanation aligns with the information provided in the SAP Customer Data Platform documentation, particularly in the sections discussing customer profiles and identity resolution123.
The Unified Customer Profile (UCP) is ideal for this scenario. Here's why:
Consolidated Data: The UCP integrates data from various sources (e.g., CRM, e-commerce, delivery systems) to create a comprehensive, 360-degree view of the customer, including their purchase history and the late delivery event.
Real-time Updates: The UCP can be updated in real-time as new data, like the late delivery information, becomes available.
Actionable Insights: The UCP enables the business to quickly identify affected customers and trigger appropriate actions for service recovery (e.g., personalized apologies, compensation), maintaining customer satisfaction.
Reference:
SAP Help Portal: Unified Customer Profile in SAP CDP (Find the latest documentation on the SAP Help Portal)
質問 # 54
Which steps are mandatory to create a processing purpose?
Note: There are 3 correct answers to this question.
- A. Processing purpose definition
- B. Inbound data governance
- C. Data retention
- D. Outbound data governance
- E. Matching rules
正解：A、B、D
質問 # 55
What does the customer profile overview tile display?
- A. All the activities, segments and processing purposes for the customer profile
- B. Aggregate reports of all activities that are part of the customer profile
- C. Reporting of customer order activities that are part of the customer profile
- D. Identifiers that are used in matching the customer profile
正解：A
質問 # 56
Which query syntax is correct when searching for users in SAP Customer Data Platform?
- A. select * from contextualProfile where primaryEmail = '[email protected]'
- B. Select * from accounts where profile. primaryEmail = '[email protected]'
- C. select * from profile where profile.email = '[email protected]'
- D. select * from profile where attribute.primaryEmail = '[email protected]'
正解：C
解説：
When searching for users in the SAP Customer Data Platform, the correct query syntax to use would be:
B . select * from profile where profile.email = '[email protected]' This syntax is designed to query the customer profiles based on a specific email address, where profile.email refers to the email attribute within the customer profiles. This query retrieves all profiles where the email address matches the specified value.
Using this syntax ensures that the query is correctly formatted and targeted, allowing for efficient retrieval of customer information based on specific attributes within the platform.
Reference:
SAP Customer Data Platform documentation on query syntax and searching for customer profiles.
Technical guides and reference materials on constructing and executing queries within the SAP Customer Data Platform.
質問 # 57
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