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質問 # 12
[プロジェクト管理] > [設定] > [設定] - [プロジェクト] モジュールにアクセスできる最小の役割はどれですか?
- A. it_pps_admin
- B. it_program_manager
- C. it_project_manager
- D. sys_admin
正解:A
解説:
According to the ServiceNow documentation1, the it_pps_admin role is the minimum role that has access to the Project Administration > Settings > Preferences-Project module. This role can configure the project preferences, such as the default project template, the default project currency, and the default project status.
The other options are incorrect because:
A: it_program_manager: The it_program_manager role can create and manage programs, but not project preferences2.
B: sys_admin: The sys_admin role can access all modules and features on the platform, but it is not the minimum role required for the Project Administration > Settings > Preferences-Project module3.
C: it_project_manager: The it_project_manager role can create and manage projects, but not project preferences4.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-managem
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/users-and-groups/conce
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/conc
質問 # 13
プロジェクト計画コンソールでデフォルトの列を設定できるのはどの役割ですか?
2 つの答えを選択してください
- A. it_pps_admin
- B. admin
- C. it_project_manager
- D. it_console_admin
正解:A、B
解説:
According to the ServiceNow support article1, the it_pps_admin role can configure the default columns in the project planning console by modifying the pm_project_planning_console list view. The admin role can also do this, as well as any other configuration on the platform2.
1: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0714565 2: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/users-and-groups/concept/c_Roles.html
質問 # 14
関連するプロジェクトと要求をグループ化するにはどの役割が必要ですか?
- A. it_program_manager
- B. it_project_user
- C. it_project_manager
- D. it_demand_manager
正解:A
解説:
According to the ServiceNow documentation1, the it_program_manager role is needed to group related projects and demands. This role can create and manage programs, which are containers for projects and demands that share a common goal or objective. The other options are incorrect because:
B: it_project_manager: The it_project_manager role can create and manage projects, but not group them into programs2.
C: it_demand_manager: The it_demand_manager role can create and manage demands, but not group them into programs3.
D: it_project_user: The it_project_user role can view and edit project tasks, but not create or manage projects, demands, or programs4.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-managem
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
質問 # 15
アイデア [im_idea_core] はどのテーブルから直接拡張されていますか?
- A. タスク
- B. アイデア モジュール
- C. どのテーブルからも拡張されていません
- D. プロジェクト
正解:C
解説:
According to the ServiceNow documentation1, the Idea [im_idea_core] table is a base table that is not extended from any other table. It stores information about ideas and their categories. The other options are incorrect because:
Task: The Task table is a base table that is extended by many other tables, such as Project, Demand, Incident, etc2.
Idea Modules: The Idea Modules table is a child table of the Idea [im_idea_core] table that defines the idea modules displayed on the Idea Portal3.
Project: The Project table is a child table of the Task table that stores information about projects.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/refe
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/table-administration/con
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/refe
:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
質問 # 16
需要評価は、需要がどの状態になるとすぐにトリガーされますか?
- A. 送信されました。
- B. 適格です。
- C. スクリーニング。
- D. 承認されました。
正解:A
解説:
According to the Completing Demand Assessments document, demand assessments are triggered as soon as the demand enters the Submitted state. The other options are not correct, as demand assessments are not triggered when the demand is Approved, Screening, or Qualified.
質問 # 17
プロジェクトまたは需要フォームのビジネス ユニット フィールドには、特定のテーブルの値が表示されます。これは何の種類のフィールドですか?
- A. 参照。
- B. 条件。
- C. 日記。
- D. リスト。
正解:A
解説:
According to the ServiceNow documentation1, the Business Unit field on a Project or Demand form is a reference field that displays values from the cmn_department table. A reference field stores a link to a record on another table, rather than storing the data directly in the field2.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/form-administration/con
質問 # 18
デフォルトのシステムでは、要求を処理する際に、評価アンケートを実施するときにどのような2つの評価指標がサポートされていますか?2つの回答を選択してください。
- A. コスト
- B. リスク
- C. 戦略的連携
- D. サイズ
正解:B、C
質問 # 19
プロジェクトの財務データを取得するために主にどの関連リストを使用する必要がありますか?
2 つの答えを選択してください
- A. プログラム
- B. 金銭給付プラン
- C. リスク
- D. コスト計画
正解:B、D
解説:
Cost Plans and Monetary Benefit Plans are the related lists that should primarily be used to capture financial data in a project. Cost Plans allow you to define the expected costs of a project over time, based on the planned and actual work, resources, and expenses. Monetary Benefit Plans allow you to define the expected financial benefits of a project over time, based on the estimated and realized value, revenue, and savings. You can find more information about these related lists in the Product Documentation for ServiceNow.
質問 # 20
ユーザーの毎日の容量を保存するテーブルはどれですか?
- A. リソース割り当て(日次)。
- B. ユーザープロファイル。
- C. リソース_イベント。
- D. リソース、集計_日次。
正解:D
質問 # 21
リソース プランを通じて要求された「ロール」はどこで定義しますか?
- A. システムセキュリティ下の役割。
- B. スキル管理モジュールの下。
- C. システム ロールと同じなので、別に定義する必要はありません。
- D. リソース管理下のリソースの役割。
正解:D
解説:
According to the Assigning Resource Roles document, you define 'Roles' requested via resource plans under resource roles in the Resource Management application. Resource roles are the roles that users can request or allocate for resource plans. The other options are not correct, as they are not the places where you define 'Roles' requested via resource plans. The system roles are the roles that grant access to various applications and modules in the system. The roles under system security are the roles that control the security settings and permissions for the system. The skill management modules are the modules that manage the skills and skill levels of users and groups.
質問 # 22
赤/黄/緑のタスクステータスを自動的に計算するために使用されるデフォルトのオフセット期間は何ですか?
- A. 0日
- B. 3日間
- C. 5日間
- D. 24時間
正解:B
質問 # 23
リソース プランの [リクエスト タイプ] フィールドを使用して、リソースをリクエストするためにどのオプションを使用できますか?
3 つの答えを選択してください
- A. FTE
- B. 日
- C. 月
- D. 時間
- E. 人日
正解:A、D、E
解説:
Using the Request type field on a resource plan, you can request a resource by specifying the amount of FTE, person days, or hours that you need for a task or a project. FTE stands for full-time equivalent and represents the percentage of a standard work week that a resource can perform. Person days are the number of days that a resource works on a task or a project. Hours are the number of hours that a resource works on a task or a project. You can find more information about the Request type field in the Product Documentation for ServiceNow.
質問 # 24
サブプロジェクトと親プロジェクトのプロジェクト通貨が異なる場合、コストの積み上げに対してこのプロパティを true に設定する必要があります。
- A. com.snc.project.calculate_roi
- B. com.snc.project.rollup_project_start_date
- C. com.snc.project.copy.Additional_attributes
- D. com.snc.project.multicurrency.rollup_if_Difference
正解:D
質問 # 25
ポートフォリオでキャパシティ プランニングを使用するには、どのプラグインをインストールする必要がありますか?
- A. スキル管理
- B. ポートフォリオ計画
- C. 共同作業管理
- D. タイムカード管理
正解:B
質問 # 26
プロジェクト経費明細は、次の場合を除き、特定のソースに関連付けられたコストです。
- A. ソフトウェア。
- B. プログラム。
- C. 固定資産。
- D. リソース。
正解:B
解説:
According to the Project Expense Lines document, a project expense line is cost associated with a specific source, such as fixed assets, resource, or software. The program field on the project expense line form is not a source of cost, but a reference to the program that the project belongs to. Therefore, the correct answer is B.
Program. The other options are not correct, as they are sources of cost for a project expense line.
質問 # 27
デマンドに基づいてプロジェクトを作成する場合、プロジェクト作成時にどのような関連レコードが移動およびコピーされますか?
- A. リソース計画とコスト計画。
- B. コスト計画と評価。
- C. アイデアと需要。
- D. リソース プランと変更リクエスト。
正解:A
解説:
According to the Create a customer project from a demand document, when creating a project from demand, the resource plan and the cost plan are moved and copied upon project creation. The resource plan defines the resources required for the project, and the cost plan defines the estimated and actual costs for the project. The other options are not correct, as they are not related records that are moved and copied upon project creation.
The change requests, the idea, and the demand are not moved or copied to the project, but they are linked to the project as references. The assessment is not a record that is associated with the project, but with the demand.
質問 # 28
プロジェクト ポートフォリオ管理のどのロールに、resource_user ロールと it_demand manager ロールの両方が含まれていますか?
- A. itil
- B. it_project_manager
- C. it_program_manager
- D. it_demand_user
正解:B
質問 # 29
デマンド マネージャーは、デマンドからのアーティファクトを表示できます。デマンドにはどのような成果物が含まれますか?
- A. インシデント、問題、変化。
- B. ストーリー、脆弱性タスク、機能強化。
- C. プロジェクト、欠陥、リクエスト。
- D. 意思決定、リスク、要件。
正解:D
解説:
According to the ServiceNow documentation1, a demand manager can view and edit the following artifacts from a demand:
Decision: A decision that affects the demand or its outcome2.
Risk: A risk that could impact the demand or its outcome3.
Requirement: A requirement that defines the scope or functionality of the demand4.
The other options are not artifacts of a demand, but rather related entities that can be created from a demand or linked to a demand.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/concept/c_DemandManagement.html 2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task/t_CreateADecision.html 3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task/t_CreateARisk.html 4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task/t_CreateARequirement.html
質問 # 30
ポートフォリオ マネージャーや製品マネージャーなどのユーザーに、ポートフォリオ プランを作成、更新、削除できるようにするには、どのロールを付与する必要がありますか?
- A. マイルストーンビューア [sn_milestones.milestone_viewer]
- B. ポートフォリオ計画管理者 [sn_align_core.apw_admin]
- C. ポートフォリオ計画ユーザー [sn_align_core.apw_user]
- D. マイルストーンエディター [sn_milestones.milestone_editor]
正解:C
質問 # 31
ユーザーはデマンドのコスト計画にどのような情報を入力する必要がありますか?
- A. 計画コストの合計
- B. 割引率 %
- C. コストタイプ
- D. 機能通貨
正解:C
解説:
According to the Cost plan breakdown document, users are required to enter the cost type for each cost plan line item. Cost type is a mandatory field that specifies the type of cost, such as labor, software, hardware, etc. The other options are not required fields for a cost plan for a demand. Discount Rate % is an optional field that applies a discount rate to the cost plan. Total planned cost is a read-only field that displays the sum of the planned cost for all the cost plan breakdowns. Functional currency is a system property that defines the currency used for cost management.
質問 # 32
リソース計画の作成時に計画コストの計算に使用できるものは次のうちどれですか?
2 つの答えを選択してください
- A. 料金表
- B. デフォルトレート
- C. 需要率
- D. プロジェクトレート
正解:A、D
解説:
According to the ServiceNow documentation1, a rate card is a table that defines the hourly cost of labor for different roles or resources. A project rate is a fixed rate that is applied to all resources assigned to a project, regardless of their roles or individual rates. Both of these can be used to calculate the planned cost of a resource plan by multiplying the hours allocated to each resource by the corresponding rate. The other options are incorrect because:
A: Demand rate: A demand rate is a rate that is applied to a demand, not a resource plan. It is used to estimate the cost of fulfilling a demand before it is converted into a project2.
C: Default rate: A default rate is a rate that is applied to a resource when no other rate is specified. It is not a valid option for calculating the planned cost of a resource plan, as it is only used as a fallback option3.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/con
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/con
質問 # 33
レンズに 4 つのエンティティがある場合、レンズ構造内のどのエンティティが親参照を持たないでしょうか?
- A. 一番下のエンティティ
- B. 最上位エンティティ
- C. 第 2 レベルのエンティティ
- D. 第 3 レベルのエンティティ
正解:B
解説:
According to the ServiceNow documentation1, a lens is a hierarchical structure that consists of entities and relationships. An entity is a data object that represents a business concept, such as a project, a demand, or a resource. A relationship is a link between two entities that defines how they are connected. A lens can have up to four levels of entities, each with a parent reference to the entity above it, except for the top-level entity, which has no parent reference. The top-level entity is the root of the lens and defines its scope and type. For example, a project lens has a project as the top-level entity, and a demand lens has a demand as the top-level entity.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/it-business-management/concept/c_Lens.html
質問 # 34
プロジェクト マネージャーがチーム メンバーに代わってタイムシートを承認したり、タイム カードを提出したりする責任がある場合、どのような役割を与える必要がありますか?
- A. activity_admin.
- B. フォーム管理者。
- C. タイムカード管理者。
- D. 承認管理者。
正解:C
解説:
According to the ServiceNow documentation1, the timecard_admin role can approve time sheets or submit time cards on behalf of team members. This role also has the ability to create and modify time sheet policies, time sheet groups, and time sheet periods. The other options are incorrect because:
A . activity_admin: The activity_admin role can create and modify activities, activity sets, and activity plans2.
C . form_admin: The form_admin role can create and modify forms, form sections, and form layouts3.
D . approval_admin: The approval_admin role can create and modify approval rules, approval groups, and approval stages4.
1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time-card-management/reference/r_TimeCardManagementRoles.html 2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ActivityManagementRoles.html 3: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/form-administration/concept/c_FormAdministration.html 4: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/approvals/concept/c_Approvals.html
質問 # 35
リソース計画の対象となるユーザーにはどのような役割を割り当てる必要がありますか?
- A. pps.resource_resource_user
- B. リソースマネージャー
- C. タイムカードユーザー
- D. モデルユーザーのレート
正解:A
質問 # 36
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