リアル試験問題Experience-Cloud-Consultant問題集試験問題はここにある [2024年08月]
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質問 # 102
Northern Trail Outfitters has configured chat so customers can quickly get answers to their questions by chatting with an agent while browsing the Experience site.
How should an administrator embed the chat window in an Experience site?
- A. Configure the Embedded Service connector.
- B. Add the Embedded Service component to Builder pages.
- C. Create a custom component using the Embedded Service API.
- D. Create an Embedded Service quick action.
正解：B
質問 # 103
Ursa Major Solar (UMS) has a discussion thread on its Experience Cloud site for customers to provide feedback on the company's latest product release. To help ensure new members understand what the discussion thread is meant for and to monitor their first posts, UMS would like to approve the first post of any new member who has joined within 7 days or less.
What is needed to configure this?
- A. Create a moderation rule with the appropriate member criteria.
- B. Create a Community moderator with Delete permissions.
- C. Create a moderation rule with the appropriate content criteria.
- D. Create a Community moderator with Approval permissions.
正解：A
解説：
This option allows UMS to approve the first post of any new member who has joined within 7 days or less. UMS can create a moderation rule that applies to posts and comments, and specify the member criteria as "Joined Date is within last 7 days". UMS can also choose the action as "Require Approval" and assign a moderator group to review and approve the posts.
質問 # 104
Universal Containers (UC) has a B2C customer department that uses person accounts to track and manage all B2C customers. UC has set up a B2C site using Salesforce Experience Cloud. The VP of B2C business wants to enable self-registration on the portal so customers can create their own user accounts.
What should the Experience Cloud consultant at UC recommend so that the new users self-registering on the B2C site are captured as person accounts in Salesforce?
- A. Restrict the Account record type access to Person Account record type only for the Site Guest User, so any account created is by default a person account.
- B. Use the standard self-registration configuration under Experience Workspace and leave the default Account field empty.
- C. Create a custom self-registration page and Apex handler that creates a person account for each user self-registering on the portal.
正解：C
解説：
This option allows UC to customize the self-registration process and create person accounts programmatically using Apex code. The standard self-registration configuration does not support person accounts and requires an existing business account to associate the new users with. Restricting the account record type access for the Site Guest User does not affect the self-registration process and may cause errors.
質問 # 105
Universal Containers is looking to build a new self-service site. Users will post questions, read Knowledge articles, and view case reports, users will not be registering deals or participating in any other sales activity.
Which external user license meets these requirements?
- A. Customer Community Plus
- B. External Identity
- C. External Community Plus
- D. Authenticated Service Site User
正解：A
解説：
This user license allows users to access cases, Knowledge articles, reports and dashboards, and custom objects in a self-service site. It also provides access to Chatter groups and files, and allows users to edit their own profiles. Customer Community Plus users can also use email-to-case functionality and create records that have lookups to accounts or contacts5
質問 # 106
An Experience site is built in an Unlimited org. Some of the pages within the site are exposed to guest users.
How many page views are allowed per month?
- A. 5 million
- B. 500,000
- C. 100,000
- D. 1 million
正解：A
解説：
The page view limit for an Experience site depends on the org edition and the license type of the site users. For an Unlimited org, the page view limit is 5 million per month for guest users, and unlimited for authenticated users. A page view is counted when a user requests a page that is served by the site.
質問 # 107
Northern Trail Outfitter is looking to implement a public Knowledge base. The company has 1, 000 articles stored in an external systems.
Some of the articles are more than 2 years old.
What should a consultant recommend to optimize the public knowledge base?
- A. Bulk-import the top performing articles to Salesforce and select the public knowledge base channel.
- B. Bulk-import all articles to Salesforce and achieve duplicate and outdated articles.
- C. Manually add the top performing articles to Salesforce and select the Public Knowledge Base channel.
- D. Manually add the top performing articlesto Salesforce and select Authenticated Sites as the Channel.
正解：B
質問 # 108
Which three fields are required creating Experience Cloud users using Data Loader?
Choose 3 answers
- A. First Name
- B. Profile Id
- C. Currency
- D. Profile Name
- E. Role Id
正解：A、B、C
解説：
Three fields that are required for creating Experience Cloud users using Data Loader are A, B, and E. Data Loader is a tool that allows you to import or export large amounts of data in or out of your Salesforce org. To create Experience Cloud users using Data Loader, you need to have some required fields in your CSV file, such as:
Profile Id: This field specifies the profile that determines what users can see and do on your Experience Cloud site.
First Name: This field specifies the first name of the user.
Currency: This field specifies the currency that applies to the user's data.
Other required fields include Last Name, Alias, Email, Username, Community Nickname, Contact Id (or Account Id), and IsActive.
質問 # 109
Ursa Major Solar would like its Experience Cloud site's guest users to benefit from the suggestions that come from autocomplete on search terms.
How should the administrator configure this?
- A. In Salesforce Setup, type "support settings" in the quick find box. Under the Autocomplete header, select the objects to appear in autocomplete for guest users.
- B. In the Search component property editor, open the Autocomplete section and click desired objects to appear in autocomplete. Select "publicly available".
- C. In the Hero component property editor, open the Search Results section and click desired objects to appear in autocomplete. Select "publicly available".
- D. Use the Developer Console to add code to allow for autocomplete functionality.
正解：B
質問 # 110
Universal Containers (UC) would like to create a site for its existing customers. The site will contain articles, manuals, and FAQs. The site will also contain access to UC's Contracts object specific to each customer and the ability for customers to update their billing information, requiring them to log in to the site to access any information.
Which template should UC select when building its site?
- A. Help Center C
- B. Partner Central
- C. Customer Service
- D. Customer Account Portal
正解：D
質問 # 111
Cloud Kicks (CK) is planning to build a social intranet site as well as an HR help site for its employees using Experience Cloud. Most employees either work in sales or service and currently use Salesforce.
Which user license should be recommended for CK's employees to access Experience Cloud sites?
- A. Salesforce Authenticated Site
- B. Customer Community
- C. Platform Portal
- D. Salesforce Unlimited
正解：D
解説：
To access Experience Cloud sites, CK's employees should use the Salesforce Unlimited user license. This license allows employees to access Salesforce and Experience Cloud sites with the same login and credentials. It also provides unlimited custom objects, tabs, and apps, as well as enhanced storage and support. The Salesforce Unlimited user license is the most comprehensive and flexible license for Salesforce users.
質問 # 112
Dreamscape Flowers (DF) is evaluating Salesforce Partner Relationship Management (RPM) to help improve its current channel sales performance.
In what two ways can Salesforce PRM help DF accelerate channel sales?
Choose 2 answers
- A. By automating quoting with Salesforce CPQ
- B. By automating partner lead routing
- C. BY automating partner tiering in Channel sales hierarchy
- D. By automating partner entitlement assignment in Channel sales teams
正解：B、C
解説：
Two ways that Salesforce PRM can help DF accelerate channel sales are B and C. Salesforce PRM is a solution that allows you to manage your partner relationships and empower them to sell your products and services. By using Salesforce PRM, DF can automate partner tiering in Channel sales hierarchy, which allows them to assign different tiers and benefits to their partners based on their performance and potential. DF can also automate partner lead routing, which allows them to distribute leads to their partners based on criteria such as location, product, or skill. These features can help DF increase partner engagement and loyalty, optimize lead conversion, and grow channel revenue.
質問 # 113
Insightopia is planning to create a high-performance site for its partners. The Home page will feature multiple custom component that will provide insights and trends along with near real-time updates.\Which template should Insightopia consider for its site?
- A. Build Your Own (LWR)
- B. Partner Central
- C. Help Center
- D. Customer Account Portal
正解：A
解説：
Build Your Own (LWR) is a template that allows you to create a high-performance site using Lightning Web Components and other web standards. This template is suitable for Insightopia to create a site for its partners that features multiple custom components that provide insights and trends along with near real-time updates.
質問 # 114
As a pilot. Ursa Major Solar's customers from California wore assigned to a page variation for the Home page so that the layout looks slightly different than for customers from other states. The page variation uses a Rich Content Editor component assigned solely to Platinum customers.
Who will be able to view the Rich Content Editor component?
- A. All Platinum customers from California
- B. All Platinum customers
- C. All customers
- D. All customers from California
正解：A
質問 # 115
The administrator of the Universal Containers customer site has been making changes in a sandbox and needs to push the changes to production. The administrator is comfortable with point and click changes but is not comfortable with managing code or more technical items.
How should the administrator ensure the changes make it accurately to production?
- A. Create a change set, upload it to production, and deploy the change set.
- B. Use Dataloader to migrate the site from sandbox to production.
- C. Rebuild the site from scratch in production.
- D. Use the ExperienceDeploy API to push the site to production.
正解：A
解説：
To ensure the changes make it accurately to production, the administrator should create a change set, upload it to production, and deploy the change set. A change set is a collection of metadata components that can be moved from one org to another. The administrator can use change sets to migrate point-and-click changes, such as custom objects, fields, layouts, and settings, from the sandbox to the production org. The administrator can create a change set in the sandbox, add the components that have been changed, upload it to the production org, and deploy it in the production org.
質問 # 116
DreamHouse Realty recently created a site for potential buyers. The content is organized using topics.
Where can site users go to find out how current and popular a topic is?
- A. Content Management Report
- B. Collaboration Dashboard
- C. Trending Topics Channel
- D. Topic's detail page
正解：C
質問 # 117
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