合格できるSalesforce Education-Cloud-ConsultantのPDF問題集！最近更新された221問あります
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質問 # 40
A large university is planning to release a new recruitment and admissions solution using Salesforce. The university is closely evaluating a launch window in conjunction with the campus calendar.
Where should the university confirm the Salesforce product release dates that could impact the timeline?
- A. Trailhead
- B. Salesforce Trust website
- C. Setup Menu
- D. partner Community
正解：B
解説：
The university can confirm the Salesforce product release dates that could impact the timeline on the Salesforce Trust website. The Salesforce Trust website provides information about the maintenance schedule, release calendar, and release readiness for Salesforce products. The university can use this information to plan their launch window in conjunction with the campus calendar. Trailhead, Setup Menu, and Partner Community are not places where the university can confirm the Salesforce product release dates. Reference:
https://status.salesforce.com/products/all/maintenances
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-release-readiness-strategies
質問 # 41
A university is interested in using Student Success Hub and a calendar integration tool to sync student appointments with the faculty advisors' Google accounts.
What should the consultant recommend?
- A. Einstein Activity Capture
- B. A third-party app
- C. Salesforce Scheduler
正解：B
解説：
Explanation
A third-party app is the best option for syncing student appointments with the faculty advisors' Google accounts. Student Success Hub does not have a native calendar integration tool that can sync with Google Calendar5. Salesforce Scheduler is a tool that allows customers to schedule appointments with service providers, but it does not integrate with Google Calendar either6. Einstein Activity Capture is a tool that syncs emails and events between Salesforce and Gmail or Microsoft Exchange, but it does not work with Student Success Hub appointments7. Therefore, a third-party app that can connect Student Success Hub and Google Calendar is the most suitable solution. References:
5: Manage Calendar Sync (Support Staff) - Salesforce8
6: Salesforce Scheduler Implementation Guide - Salesforce9
7: Einstein Activity Capture Implementation Guide - Salesforce
質問 # 42
What should a consultant recommend to a university that wants a successful Data Governance committee?
- A. Refer committee members to Trailhead.
- B. Set up a Salesforce Adoption Dashboard.
- C. Use RACI matrix to define member roles.
- D. Create a Center of Excellence queue.
正解：D
質問 # 43
The Advancements Office wants Salesforce to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university.
Which Salesforce solution should the consultant recommend?
- A. Insights Platform Data Integrity
- B. Einstein Prediction Builder
- C. Tableau CRM
- D. Nonprofit Success Pack
正解：B
解説：
Einstein Prediction Builder is a Salesforce solution that the consultant can recommend to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university. Einstein Prediction Builder allows the consultant to create custom predictive models without code, using fields from any object as inputs and outputs. Tableau CRM, Nonprofit Success Pack, and Insights Platform Data Integrity are not Salesforce solutions that can create a supporters' score based on the given criteria. Reference:
https://help.salesforce.com/s/articleView?id=sf.bi_prediction_builder_overview.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/prediction_builder_basics
質問 # 44
A large online university uses Salesforce with the Education Data Architecture (EDA) to manage its operations. Its Salesforce environment has a large volume of records and it takes a long time to search and generate list views.
Which feature should the consultant use to resolve the issue?
- A. Table-Driven Trigger Management
- B. Custom Index
- C. Data Loader error logs
- D. MuleSoft Anypoint Platform
正解：B
解説：
The consultant should use a custom index to resolve the issue of taking a long time to search and generate list views for the large online university's Salesforce environment that has a large volume of records and uses EDA. A custom index is a feature that allows users to create an index on a field that is not indexed by default, such as a custom field, a long text area field, or a multi-select picklist field. A custom index can help improve the performance and speed of queries and list views that use the indexed field as a filter. The consultant should identify the fields that are frequently used in searches and list views, and request Salesforce Support to create a custom index on them. MuleSoft Anypoint Platform, Data Loader error logs, and Table-Driven Trigger Management are not features that can resolve the issue of taking a long time to search and generate list views for the large online university's Salesforce environment that has a large volume of records and uses EDA. Reference:
https://help.salesforce.com/s/articleView?id=sf.customize_index.htm&type=5
https://developer.salesforce.com/docs/atlas.en-us.salesforce_large_data_volumes_bp.meta/salesforce_large_data_volumes_bp/ldv_deployments_infrastructure_indexes.htm
質問 # 45
A university uses the Education Data Architecture (EDA) to manage its prospective and current students. The student Contact Mailing Address fields and records are populated in Salesforce through an integration with an external system.
What should the consultant recommend?
- A. Disable address-related Trigger Handler records.
- B. Set the Default Account Model to Administrative.
- C. Disable all EDA and custom Trigger Handler records.
- D. Set record-level trigger firing based on the Account record type.
正解：C
質問 # 46
Staff want to maximize the value of their Education Cloud org and CRM Analytics. They need a dashboard that tracks metrics, such as application status, the total number of applications, and how those totals compare to the previous period.
What should the consultant do?
- A. Leverage the Admissions Insights dashboard.
- B. Create a custom dashboard.
- C. Leverage the Advisor Insights dashboard.
正解：A
解説：
The Admissions Insights dashboard in Salesforce Education Cloud provides a comprehensive view of the admissions process, offering pre-built reports and dashboards that track key metrics such as application status, total number of applications, and comparisons to previous periods. This dashboard allows staff to easily monitor and analyze admissions data without the need to create custom dashboards from scratch, thus maximizing the value of their Education Cloud org and CRM Analytics.
Reference:
Admissions Connect
CRM Analytics for Education
質問 # 47
A university plans to implement Advisor Link for approximately 90,000 students. The university needs to populate data from the student information system (SIS) to Salesforce. The data exported from SIS needs to be automatically modified to correspond to values in Salesforce.
Which integration approach should the consultant recommend?
- A. Salesforce Data Import Wizard
- B. Salesforce Data Loader
- C. Lightning Connect
- D. ETL tool
正解：D
解説：
Explanation
An ETL tool is an integration approach that the consultant should recommend to populate data from the SIS to Salesforce, and automatically modify the data to correspond to values in Salesforce. An ETL tool is a software application that can extract, transform, and load data from one system to another. An ETL tool can perform data transformations such as mapping, filtering, sorting, and aggregating, to ensure that the data from the SIS matches the values in Salesforce. Lightning Connect, Salesforce Data Import Wizard, and Salesforce Data Loader are not integration approaches that can automatically modify the data to correspond to values in Salesforce. References:
https://developer.salesforce.com/docs/atlas.en-us.integration_patterns_and_practices.meta/integration_patt
https://trailhead.salesforce.com/en/content/learn/modules/data-integration-strategies
質問 # 48
An institution has centralized email communications for alumni. Departments across the university should only be able to view their team's content.
What should a consultant recommend to meet this requirement?
- A. Einstein Account-Based Marketing
- B. Pardot Business Unit
- C. Marketing Cloud Business Unit
- D. Salesforce Data Management Platform
正解：C
質問 # 49
A customer wants to learn more about Salesforce.org solutions built by the community.
Which resource should a consultant recommend?
- A. Trailblazer Community: Cumulus I (CCI)
- B. Product Documentation: Is a Pro Bono Project the Right Fit?
- C. Trailblazer Community: Open Source Commons & Community Sprints
正解：C
解説：
The consultant should recommend Trailblazer Community: Open Source Commons & Community Sprints as a resource where the customer can find more information on Salesforce.org solutions built by the community. Trailblazer Community is a platform that connects Salesforce customers, partners, employees, and enthusiasts to learn, share, and collaborate on Salesforce topics and projects. Trailblazer Community: Open Source Commons & Community Sprints is a group within Trailblazer Community that provides information on Salesforce.org solutions built by the community, such as open-source projects, community sprints, or community-led webinars. The customer can also join discussions, forums, or blogs related to Salesforce.org solutions built by the community on Trailblazer Community: Open Source Commons & Community Sprints. Product Documentation: Is a Pro Bono Project the Right Fit?, Trailblazer Community: Cumulus I (CCI), or AppExchange are not resources where the customer can find more information on Salesforce.org solutions built by the community. Reference:
https://trailhead.salesforce.com/en/content/learn/modules/trailblazer-community-basics
https://trailblazercommunitygroups.com/sprints/
質問 # 50
A consultant needs to migrate international students' contact and address information to a Salesforce Education Data Architecture (EDA) environment with the State and Country Picklist feature enabled.
What should the consultant confirm before migrating the data?
- A. Contact Multi-Addresses Enabled is checked.
- B. All state and country values are ISO-3166 values.
- C. Every contact has a state and country value.
正解：B
解説：
The State and Country Picklist feature in Salesforce allows users to select states and countries from predefined, standardized lists, instead of entering them manually into text fields2. These picklists are based on ISO-3166 standard values, which are internationally recognized codes for identifying countries and their subdivisions. Therefore, before migrating the data, the consultant should confirm that all state and country values in the source data are ISO-3166 values, otherwise they will not match the picklist values in the target environment.
Contact Multi-Addresses Enabled is a setting in EDA that allows users to store multiple addresses for a contact, such as home, work, or mailing address. This setting does not affect the migration of state and country values, as long as they are ISO-3166 values. Every contact having a state and country value is not a requirement for the migration either, as these fields are not mandatory in EDA.
Reference:
1: Configure State and Country Picklists - Salesforce3
2: ISO 3166 - Wikipedia
3: Enable Contact Multi-Addresses - Salesforce
質問 # 51
The Advancement office wants to replace its legacy system with Salesforce and has hired a consultant to help build a CRM strategy.
Which recommendation should the consultant make to meet this requirement?
- A. Implement Nonprofit Success Pack (NPSP).
- B. Start solution design during a discovery session.
- C. Prioritize the organization's initiatives.
正解：C
解説：
A CRM strategy is a plan that outlines how an organization will use Salesforce to achieve its goals and objectives. A consultant should recommend prioritizing the organization's initiatives as part of the CRM strategy, as this will help align the Salesforce solution with the most important and urgent needs of the Advancement office, such as fundraising, donor engagement, alumni relations, etc. Prioritizing the initiatives will also help define the scope, timeline, and budget of the project, as well as the key stakeholders, success metrics, and risks involved2. Implementing Nonprofit Success Pack (NPSP) is a possible solution option, but not a recommendation for the CRM strategy. Starting solution design during a discovery session is a project management best practice, but not a recommendation for the CRM strategy.
質問 # 52
The university Development office wants to present social media ads to constituents who demonstrate low engagement is email campaigns. The department uses Marketing Cloud Corporate Edition for Campaign management.
Which Marketing Cloud product should the consultant recommend?
- A. Interaction Studio
- B. Advertising Studio
- C. Email Studio
- D. Social Studio
正解：B
解説：
Advertising Studio is a Marketing Cloud product that the consultant can recommend to help the Advancement office present social media ads to constituents who demonstrate low engagement in email campaigns. Advertising Studio is a product that allows users to create and manage advertising campaigns on various social media platforms, such as Facebook, Instagram, Twitter, or LinkedIn. Advertising Studio also integrates with Marketing Cloud Corporate Edition, so users can leverage their email subscriber data to target and retarget audiences with relevant ads. Social Studio, Interaction Studio, and Email Studio are not Marketing Cloud products that can help the Advancement office present social media ads to constituents who demonstrate low engagement in email campaigns.
質問 # 53
A university needs an email marketing tool that all program staff can use for mass communications. Program staff need to send emails that list missing application items to students. The items are stored on a custom object in Salesforce. It is important that program staff only have access to their own department's marketing materials, leads, prospects, and templates.
Which solution should the consultant recommend?
- A. Custom automation with an email alert
- B. Digital Engagement Messaging
- C. Marketing Cloud
- D. Salesforce Mass Email
正解：C
解説：
Explanation
Marketing Cloud is a solution that the consultant can recommend to meet the requirement of providing an email marketing tool that all program staff can use for mass communications, and that can send emails that list missing application items to students. Marketing Cloud is a product that allows users to create and manage personalized and targeted email campaigns for customers or prospects. Marketing Cloud also integrates with Salesforce, so users can leverage their CRM data to segment and customize their email messages. Marketing Cloud also provides features such as Business Units and Roles, which can help control access to data, content, subscribers, reports, and settings for each program staff. Salesforce Mass Email, custom automation with an email alert, and Digital Engagement Messaging are not solutions that can meet the requirement of providing an email marketing tool that all program staff can use for mass communications, and that can send emails that list missing application items to students. References:
https://www.salesforce.com/products/marketing-cloud/overview/
https://trailhead.salesforce.com/en/content/learn/modules/marketing-cloud-basics
質問 # 54
An institution has centralized email communications for alumni. Departments across the university should only be able to view their team's content.
What should a consultant recommend to meet this requirement?
- A. Einstein Account-Based Marketing
- B. Pardot Business Unit
- C. Marketing Cloud Business Unit
- D. Salesforce Data Management Platform
正解：A
質問 # 55
A university wants a Salesforce solution that manages student applications and application reviewer assignments.
Which solution should the consultant recommend?
- A. Case Management
- B. Program Management Module
- C. Student Success Hub
- D. Admissions Connect
正解：D
質問 # 56
The Advancements Office wants Salesforce to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university.
Which Salesforce solution should the consultant recommend?
- A. Insights Platform Data Integrity
- B. Einstein Prediction Builder
- C. Tableau CRM
- D. Nonprofit Success Pack
正解：B
解説：
Explanation
Einstein Prediction Builder is a Salesforce solution that the consultant can recommend to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university. Einstein Prediction Builder allows the consultant to create custom predictive models without code, using fields from any object as inputs and outputs. Tableau CRM, Nonprofit Success Pack, and Insights Platform Data Integrity are not Salesforce solutions that can create a supporters' score based on the given criteria. References:
https://help.salesforce.com/s/articleView?id=sf.bi_prediction_builder_overview.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/prediction_builder_basics
質問 # 57
A university is implementing a student community and rolling it out to 20,000 students. The IT manager is concerned about the large increase in users accessing the system at any one time.
Which three steps should the consultant recommend?
Choose 3 answers
- A. Log a case with Salesforce Support to increase limits.
- B. Develop a Performance Testing Strategy.
- C. Identify areas that may impact governor limits.
- D. Confirm the university has enough login licenses.
- E. Use a third-party testing automation tool.
正解：B、C、D
質問 # 58
An elementary school district has evaluated Nonprofit Success Pack and now wants to evaluate the K-12 Architecture Kit.
Which action should the consultant take?
- A. Install the K-12 Architecture Kit from the AppExchange.
- B. Start a new K-12 Architecture Kit trial.
- C. Install the K-12 Architecture Kit from GitHub.
- D. Make K-12 Architecture Kit record types available to profiles.
正解：B
質問 # 59
A university uses the Education Data Architecture (EDA) to manage its prospective and current students. The student Contact Mailing Address fields and records are populated in Salesforce through an integration with an external system.
What should the consultant recommend?
- A. Disable address-related Trigger Handler records.
- B. Disable all EDA and custom Trigger Handler records.
- C. Set the Default Account Model to Administrative.
- D. Set record-level trigger firing based on the Account record type.
正解：A
解説：
The consultant should recommend to disable address-related Trigger Handler records for the university that uses EDA to manage its prospective and current students and has the student Contact Mailing Address fields and records populated in Salesforce through an integration with an external system. Trigger Handler records are records that control the behavior of EDA triggers and can be disabled or enabled as needed. Disabling address-related Trigger Handler records can help prevent duplicate or conflicting address records from being created or updated by EDA when the student Contact Mailing Address fields and records are populated in Salesforce through an integration with an external system. Disabling all EDA and custom Trigger Handler records, setting record-level trigger firing based on the Account record type, or setting the Default Account Model to Administrative are not recommendations for the university that uses EDA to manage its prospective and current students and has the student Contact Mailing Address fields and records populated in Salesforce through an integration with an external system. Reference:
https://powerofus.force.com/s/article/EDA-TDTM
https://powerofus.force.com/s/article/EDA-Addresses
質問 # 60
A school district is reopening after global pandemic. It has an existing Salesforce org configured with the K-12 Architecture kit. The school district wants to leverage Work.com Command Center for schools in its existing org.
What should the consultant advise?
- A. Work.com Command Center operates in a separate org.
- B. Leverage Student Success Hub.
- C. Use third-party app from AppExchange.
- D. Install Work.com Command Center in existing org.
正解：D
解説：
Explanation
The consultant should advise the school district to install Work.com Command Center in their existing org, because this can help them leverage Work.com Command Center for schools in their existing org. Work.com Command Center is a solution that helps organizations manage their reopening and recovery efforts after a global pandemic. Work.com Command Center for schools is a specific configuration of Work.com Command Center that helps schools monitor student and staff wellness, attendance, and engagement. Work.com Command Center can be installed in an existing org as a managed package from the AppExchange. Work.com Command Center does not operate in a separate org, nor does it require leveraging Student Success Hub or using a third-party app from AppExchange. References:
https://www.salesforce.org/workdotcom/
https://www.salesforce.org/wp-content/uploads/2020/08/WorkDotCom-for-Schools.pdf
https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FMkZCUA1
質問 # 61
The International Studies office is using Salesforce to manage admissions and scholarship awards programs. The office needs to electronically send, and also print and mail scholarship and program admission decisions on a preformatted letter template.
Which solution should the consultant recommend?
- A. Salesforce reports
- B. Salesforce Files
- C. A third-party app
- D. Extended Mail Merge
正解：C
解説：
A third-party app is a solution that the consultant can recommend to meet the requirement of electronically sending, and also printing and mailing scholarship and program admission decisions on a preformatted letter template. A third-party app is an application that provides additional features and solutions for Salesforce. There are many third-party apps on the AppExchange that offer document generation and delivery capabilities, such as creating letters, invoices, contracts, or proposals, and sending them via email or postal mail. The consultant can help the International Studies office choose an app that meets their needs and budget. Salesforce reports, Salesforce Files, and Extended Mail Merge are not solutions that can electronically send, and also print and mail scholarship and program admission decisions on a preformatted letter template. Reference:
https://appexchange.salesforce.com/appxStore?type=App&keyword=document%20generation
https://trailhead.salesforce.com/en/content/learn/modules/appexchange_basics
質問 # 62
A consultant is enabling Course Connections for the first time in the Education Data Architecture.
What should the consultant do first?
- A. Disable Course Enrollments.
- B. Set Record Types for Course Connections.
- C. Run Course Connections Backfill.
- D. Set up Course Offering Schedule.
正解：B
解説：
Explanation
The first thing that the consultant should do when enabling Course Connections for the first time in EDA is to set record types for Course Connections. Record types allow the consultant to define different types of course connections, such as instructor, student, or teaching assistant. Record types also determine the page layout and picklist values for each type of course connection. Running Course Connections Backfill, setting up Course Offering Schedule, and disabling Course Enrollments are not the first steps to enable Course Connections in EDA. References:
https://powerofus.force.com/s/article/EDA-Course-Connections
https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5
質問 # 63
A business school plans a phased Salesforce implementation for its MBA program, Executive Education, Career Advising, and ..
* Executive Education data is largely managed in its own system
* The MBA program is managed in a custom admission system that is integrated will the student information System (SIS)
* Career Advising and Alumni Relations share systems with other university departments
* The consultant has recommended a "crawl, walk, run" strategy
Which department should the consultant recommend for the initial "crawl" phase?
- A. MBA program
- B. Career Advising
- C. Executive Education
正解：A
解説：
The MBA program is the best candidate for the initial "crawl" phase because it already has a custom admission system that is integrated with the SIS, which can be leveraged for Salesforce implementation. Executive Education data is largely managed in its own system, which may require more complex integration or migration. Career Advising and Alumni Relations share systems with other university departments, which may involve more stakeholders and dependencies. Reference:
https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-implementation
https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-integrations
質問 # 64
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Salesforce Education-Cloud-Consultant認定を獲得することで、教育技術業界の専門家にさまざまなキャリアの機会を開くことができます。この認定は業界で非常に尊敬されており、世界中の教育機関によって認められています。テクノロジーを使用して学生の成果を改善し、管理プロセスを合理化する候補者の専門知識を示しています。この認定を保持している専門家は需要が高く、教育技術分野で最高の給与を獲得することを期待できます。
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