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無料Salesforce Education-Cloud-Consultant学習ガイド試験問題と解答 [Q82-Q106]

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無料Salesforce Education-Cloud-Consultant学習ガイド試験問題と解答

Education-Cloud-Consultant試験問題集、Education-Cloud-Consultant練習テスト問題


Salesforce Education-Cloud-Consultant認定試験は、Salesforce Education Cloudプラットフォームとその機能に深い理解を持つ専門家向けに設計されています。この認定試験は、Education Cloudソリューションの成功した実装をリードするために必要なスキルと知識を検証します。試験では、学生ライフサイクル管理、学術プログラム管理、コミュニティエンゲージメントなど、幅広いトピックがカバーされます。

 

質問 # 82
A consultant for university has built customizations in a sandbox environment that is a different version from the production org.
What should the consultant do first to avoid any issues?

  • A. Deploy the customizations into the production org via change sets.
  • B. Package the customizations, refresh the sandbox and reinstall the customization.
  • C. Manually update the production org by installing the release update from Github.
  • D. Submit a case to Salesforce Support to update the production org.

正解：B


質問 # 83
International Programs wants to track the emergency contacts for students who are studying abroad.
Which functionality should a consultant implement to meet this requirement?

  • A. Household Accounts
  • B. Relationships
  • C. Success Teams
  • D. Affiliations

正解：B

解説：
Explanation
Relationships is a functionality that the consultant can implement to meet the requirement of tracking the emergency contacts for students who are studying abroad. Relationships is a feature that allows the consultant to create and manage connections between Contacts in EDA. Relationships can be used to track various types of connections, such as family, friends, mentors, or emergency contacts. The consultant can create a custom Relationship Type for emergency contacts and associate it with the students who are studying abroad.
Household Accounts, Affiliations, and Success Teams are not functionalities that can track the emergency contacts for students who are studying abroad. References:
https://powerofus.force.com/s/article/EDA-Relationships
https://powerofus.force.com/s/article/EDA-Relationships-Create


質問 # 84
An elementary school wants to implement an out-of-the-box solution to track enrollments by grade.
Which solution should the consultant recommend?

  • A. Nonprofit Success Pack
  • B. Education Data Architecture
  • C. K-12 Architecture Kit
  • D. Program Management Module

正解：C


質問 # 85
An elementary school plans to implement the K-12 Architecture Kit in a new org. The school want to be able to send SMS messengers to parents.
Which solution should the consultant recommend to meet the requirement?

  • A. App on the AppExchange
  • B. Social Studio
  • C. Parbot
  • D. Education Data Architecture

正解：A

解説：
Explanation
An app on the AppExchange is a solution that the consultant can recommend to meet the requirement of sending SMS messages to parents. An app on the AppExchange is an application that provides additional features and solutions for Salesforce. There are many apps on the AppExchange that offer SMS messaging capabilities, such as sending and receiving text messages, automating SMS campaigns, and tracking SMS analytics. The consultant can help the elementary school choose an app that meets their needs and budget.
Pardot, Social Studio, and Education Data Architecture are not solutions that can send SMS messages to parents. References:
https://appexchange.salesforce.com/appxStore?type=App&keyword=sms
https://trailhead.salesforce.com/en/content/learn/modules/appexchange_basics


質問 # 86
The director of advising wants to better understand why students are meeting with their advisors.
Which Advisor Link Feature should the consultant include in a report?

  • A. Appointment Topic
  • B. Alert Reason
  • C. Success Plan Type
  • D. Case Status

正解：A

解説：
Explanation
Appointment Topic is an Advisor Link feature that the consultant should include in a report to better understand why students are meeting with their advisors. Appointment Topic is a field on the Appointment object that indicates the reason or subject of the meeting. Success Plan Type, Alert Reason, and Case Status are not Advisor Link features that show why students are meeting with their advisors. References:
https://help.salesforce.com/s/articleView?id=sf.eda_appointment_topic.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.eda_advisor_link_reports.htm&type=5


質問 # 87
A university plans to implement Advisor Link for approximately 90,000 students. The university needs to populate data from the student information system (SIS) to Salesforce. The data exported from SIS needs to be automatically modified to correspond to values in Salesforce.
Which integration approach should the consultant recommend?

  • A. Salesforce Data Import Wizard
  • B. Salesforce Data Loader
  • C. Lightning Connect
  • D. ETL tool

正解：D

解説：
Explanation
An ETL tool is an integration approach that the consultant should recommend to populate data from the SIS to Salesforce, and automatically modify the data to correspond to values in Salesforce. An ETL tool is a software application that can extract, transform, and load data from one system to another. An ETL tool can perform data transformations such as mapping, filtering, sorting, and aggregating, to ensure that the data from the SIS matches the values in Salesforce. Lightning Connect, Salesforce Data Import Wizard, and Salesforce Data Loader are not integration approaches that can automatically modify the data to correspond to values in Salesforce. References:
https://developer.salesforce.com/docs/atlas.en-us.integration_patterns_and_practices.meta/integration_patt
https://trailhead.salesforce.com/en/content/learn/modules/data-integration-strategies


質問 # 88
A business school plans a phased Salesforce implementation for its MBA program, Executive Education, Career Advising, and ..
* Executive Education data is largely managed in its own system
* The MBA program is managed in a custom admission system that is integrated will the student information System (SIS)
* Career Advising and Alumni Relations share systems with other university departments
* The consultant has recommended a "crawl, walk, run" strategy
Which department should the consultant recommend for the initial "crawl" phase?

  • A. Executive Education
  • B. MBA program
  • C. Career Advising

正解：B

解説：
Explanation
The MBA program is the best candidate for the initial "crawl" phase because it already has a custom admission system that is integrated with the SIS, which can be leveraged for Salesforce implementation.
Executive Education data is largely managed in its own system, which may require more complex integration or migration. Career Advising and Alumni Relations share systems with other university departments, which may involve more stakeholders and dependencies. References:
https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-impleme
https://trailhead.salesforce.com/en/content/learn/modules/education-cloud-basics/education-cloud-integrati


質問 # 89
The International Student Services department manages the needs of international and study-abroad students in Salesforce using the Education Data Architecture. The residence hall address information must be associated to the international student Contact and Account record.
What account model should the consultant select?

  • A. Administrative Account
  • B. Household Account
  • C. Person Account
  • D. Standard Account

正解：B


質問 # 90
Which object should be configured for all student and support staff interactions, activities, and assigned support staff?

  • A. Relationships
  • B. Account
  • C. Case
  • D. Advising Pools

正解：C

解説：
Explanation
Case is an object that should be configured for all student and support staff interactions, activities, and assigned support staff. Case is an object that represents a request or an issue that requires resolution or assistance from an organization. Case can be used to track various information about a student's request or issue, such as status, priority, category, or resolution. The consultant can configure Case for all student and support staff interactions, activities, and assigned support staff using features such as Case Assignment Rules, Case Escalation Rules, or Case Teams. Relationships, Account, and Advising Pools are not objects that should be configured for all student and support staff interactions, activities, and assigned support staff. References:
https://help.salesforce.com/s/articleView?id=sf.cases_overview.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/service_basics/service_basics_cases


質問 # 91
College advisors want assistance proactively identifying student issues as they arise.
Which functionality in Student Success Hub should the consultant recommend?

  • A. Success Plans
  • B. Early Alerts
  • C. Advising Events
  • D. Mass Actions

正解：B


質問 # 92
The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The IT director is concerned about cost and suggests using other license types for recruitment users.
What should the consultant discuss with the client?

  • A. Unlimited Edition requires a full Salesforce license.
  • B. Education Data Architecture requires a Community license.
  • C. The business user case requires a full Salesforce license.
  • D. The business user case requires a Lighting Platform Plus license.

正解：C

解説：
Explanation
The consultant should discuss with the client that the business user case requires a full Salesforce license, not other license types. A full Salesforce license allows users to access standard CRM functionality, such as Accounts, Contacts, Opportunities, and Campaigns. This is what the recruitment staff need to access Opportunity and Campaign Member information about students. Other license types, such as Lightning Platform or Community licenses, have limited access to CRM functionality and may not meet the business user case. References:
https://help.salesforce.com/s/articleView?id=sf.users_license_types_available.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/identity_basics/identity_basics_licenses


質問 # 93
A university system purchased Salesforce and wants to move to an enterprise model for all of the schools in the system. The university needs to track students both as individuals and as part of a household. The Recruitment and Admissions office also wants to track events, the event locations, and the event vendors.
Which account model should the consultant recommend?

  • A. Education Data Architecture (EDA) Account Model
  • B. Standard Account Model
  • C. Person Account Model

正解：A

解説：
Explanation
The consultant should recommend the Education Data Architecture (EDA) Account Model as the account model for the university system that purchased Salesforce and wants to move to an enterprise model for all of the schools in the system. The EDA Account Model is an account model that allows users to store information about individuals or organizations that are related to an educational institution, such as students, parents, faculty, staff, alumni, or donors. The EDA Account Model can help the university system track students both as individuals and as part of a household using features such as Contacts, Accounts, Relationships, or Affiliations. The EDA Account Model can also help the Recruitment and Admissions office track events, the event locations, and the event vendors using features such as Campaigns or Campaign Members. The Person Account Model and the Standard Account Model are not account models that can meet the requirements of the university system that purchased Salesforce and wants to move to an enterprise model for all of the schools in the system. References:
https://powerofus.force.com/s/article/EDA-Accounts
https://powerofus.force.com/s/article/EDA-Campaigns


質問 # 94
A university needs an email marketing tool that all program staff can use for mass communications. Program staff need to send emails that list missing application items to students. The items are stored on a custom object in Salesforce. It is important that program staff only have access to their own department's marketing materials, leads, prospects, and templates.
Which solution should the consultant recommend?

  • A. Digital Engagement Messaging
  • B. Marketing Cloud
  • C. Salesforce Mass Email
  • D. Custom automation with an email alert

正解：B

解説：
Explanation
Marketing Cloud is a solution that the consultant can recommend to meet the requirement of providing an email marketing tool that all program staff can use for mass communications, and that can send emails that list missing application items to students. Marketing Cloud is a product that allows users to create and manage personalized and targeted email campaigns for customers or prospects. Marketing Cloud also integrates with Salesforce, so users can leverage their CRM data to segment and customize their email messages. Marketing Cloud also provides features such as Business Units and Roles, which can help control access to data, content, subscribers, reports, and settings for each program staff. Salesforce Mass Email, custom automation with an email alert, and Digital Engagement Messaging are not solutions that can meet the requirement of providing an email marketing tool that all program staff can use for mass communications, and that can send emails that list missing application items to students. References:
https://www.salesforce.com/products/marketing-cloud/overview/
https://trailhead.salesforce.com/en/content/learn/modules/marketing-cloud-basics


質問 # 95
Why might key stakeholders participate in a Center of Excellence?

  • A. It standardizes the data definitions.
  • B. It ensures data is owned by one group.
  • C. It ensures feature requests will be implemented.

正解：A

解説：
Explanation
The consultant should explain that one of the reasons why key stakeholders might participate in a Center of Excellence is that it standardizes the data definitions for the university. A Center of Excellence is a group of people who provide leadership, guidance, and best practices for a specific area or domain. A Center of Excellence can help standardize the data definitions for the university by creating and maintaining a common vocabulary and understanding of what data means, how it is used, or how it is measured across different departments or units. Standardizing the data definitions can help improve data quality, consistency, and accuracy for the university. It ensures data is owned by one group or it ensures feature requests will be implemented are not reasons why key stakeholders might participate in a Center of Excellence for the university. References:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/org-change-management


質問 # 96
A system admin has an idea for a custom solution for their org and thinks it might be useful to others as well.
The system admin discusses
it with colleagues from two other schools. They are excited about the system admin's idea and offer to help.
What should the system admin consider doing as a next step?

  • A. Ask colleagues to sign a nondisclosure agreement.
  • B. Post the idea in the Trailblazer Idea Exchange.
  • C. Join the Open Source Commons & Community Sprints group
  • D. Download and install the project from GitHub.

正解：C


質問 # 97
A business school will implement Salesforce for its MBA recruitment and admissions.
Which two roles should participate in the Salesforce Center Excellence?
Choose 2 answers

  • A. Recruitment and admissions leader
  • B. Salesforce system admin
  • C. President of the university
  • D. University technology vice president

正解：A、D


質問 # 98
A university has hired a consultant to help it plan the campus's enterprise roadmap for Salesforce. The CIO wants to use a single. Salesforce org across the university and is interested in learning more about the Education Data Architecture (EDA). The university has two existing Salesforce orgs, one uses Person Accounts, and the other org uses a custom data architecture.
What should the consultant do first lo assess the situation?

  • A. Create a new Salesforce org using EDA as the foundation.
  • B. Install EDA into one of the production environments.
  • C. Document solution requirements from the groups involved.
  • D. Submit a Salesforce Support case to merge orgs.

正解：C


質問 # 99
A university's strategic goal is to improve its MBA program rankings. A data point that influences the MBA program ranking is acceptance percentage. The school has asked a consultant to help it reach the goal, and increase prospective student engagement across multiple channels.
What should the consultant recommend?

  • A. Implement Marketing Cloud to manage recruitment campaigns.
  • B. Leverage Advisor Link to advise them on the application yield.
  • C. Implement Pardot Lead Scoring to find well qualified students.
  • D. Use Education Cloud to replicate the current systems and processes.

正解：D


質問 # 100
A university has a Study Abroad office that is required to collect student documentation such as visa, passport, vaccinations, and other information. The university is using a spreadsheet to manage this information, and wants to track it in Salesforce.
Which EDA object should a consultant use to meet this requirement?

  • A. Affiliation
  • B. Attribute
  • C. Program Plan
  • D. Success Team

正解：C


質問 # 101
A large university is planning to release a new recruitment and admissions solution using Salesforce. The university is closely evaluating a launch window in conjunction with the campus calendar.
Where should the university confirm the Salesforce product release dates that could impact the timeline?

  • A. Setup Menu
  • B. partner Community
  • C. Trailhead
  • D. Salesforce Trust website

正解：C


質問 # 102
The International Student Services department manages the needs of international and study-abroad students in Salesforce using the Education Data Architecture. The residence hall address information must be associated to the international student Contact and Account record.
What account model should the consultant select?

  • A. Administrative Account
  • B. Household Account
  • C. Person Account
  • D. Standard Account

正解：A


質問 # 103
A college wants to create a resource for its Center of Excellence (CoE) where users can vote on suggestions and ...............................
What should a consultant create to meet the requirement?

  • A. Queue
  • B. Public Group
  • C. Chatter group
  • D. Success Team

正解：C


質問 # 104
A college wants to expand Its existing Salesforce environment to include adviser Link. Students will need to create and edit appointments with their advisor.
Which two Customer Community licenses can be used which Advisor Link?

  • A. Customer Community
  • B. Customer Community Plus Login
  • C. Customer Community login
  • D. Customer Community Plus

正解：B、D

解説：
Explanation
Customer Community Plus and Customer Community Plus Login are two Customer Community licenses that can be used with Advisor Link. Customer Community Plus is a license type that enables users to access Advisor Link features such as early alerts, appointments, and program plans from a portal. Customer Community Plus Login is a variation of Customer Community Plus that is based on logins rather than users.
Customer Community and Customer Community Login are not license types that can be used with Advisor Link. References:
https://help.salesforce.com/s/articleView?id=sf.eda_advisor_link_requirements.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.users_license_types_communities.htm&type=5


質問 # 105
An Advancement office wants a declaratively configured, public-facing form that creates data in Salesforce.
Which solution should the consultant recommend to meet the requirement?

  • A. An app on the AppExchange
  • B. Email-to-case
  • C. Process Builder

正解：A

解説：
Explanation
The consultant should recommend an app on the AppExchange to create a declaratively configured, public-facing form that creates data in Salesforce, such as FormAssembly or Formstack, which are web form builders that integrate with Salesforce. Process Builder is a tool that automates business processes based on certain criteria or actions, not a form builder. Email-to-case is a feature that converts emails from customers into cases in Salesforce, not a form builder. References:
https://appexchange.salesforce.com/appxStore?type=Product&keywords=form
https://help.salesforce.com/s/articleView?id=sf.process_overview.htm&type=5


質問 # 106
......


Salesforce Education-Cloud-Consultant認定試験は、教育部門で働く専門家にとって不可欠な資格です。これは、教育クラウドプラットフォームを使用して、学生データ、学術プログラム、および関連するプロセスを管理する候補者のスキルと知識を検証します。この認定を取得することで、新しいキャリアにアクセスしたり、認定された専門家やリソースネットワークにアクセスできたりします。

 

最新のEducation-Cloud-Consultant実際の無料試験問題は更新された173問があります：https://www.passtest.jp/Salesforce/Education-Cloud-Consultant-shiken.html

検証済みEducation-Cloud-Consultant問題集PDF資料 [2024年更新]：https://drive.google.com/open?id=1hGd1GYC36xEp0xfsg-ZVk1dWdPzEFjVE

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