An audit team of three people is conducting a Stage 2 audit to ISO 9001 of an engineering organisation that manufactures sacrificial anodes for the oil and gas industry in marine environments. These are aluminium products designed to prevent corrosion of submerged steel structures. You, as one of the auditors, find that the organisation has shipped anodes for Project DK in the Gulf of Mexico before the galvanic efficiency test results for the anodes have been fully analysed and reported as required by the customer. The Quality Manager explains that the Managing Director authorised the release of the anodes to avoid late delivery as penalties would be Imposed. The customer was not informed since the tests very rarely fall below the required efficiency. You raise a nonconformity against clause 8.6 of ISO 9001.
At the Closing meeting, the audit team leader presents the findings of the audit and comes to the above nonconformity. The Quality Manager produces the test report for Project DK, which shows an acceptable galvanic efficiency, and presents an email from the customer confirming acceptance of the anodes. He asks that the nonconformity be withdrawn.
Which two of the following responses by the audit team leader would be acceptable?

• A. Thank the Quality Manager for his contribution but dismiss the information as irrelevant after a quick review.
• B. Refuse to accept the documentation produced and maintain the nonconformity.
• C. Indicate that the nonconformity is evidence of a system failure that needs to be rectified.
• D. Ask the auditor (you) who raised the issue, to state what you think should happen
• E. Accept the Quality Manager ' s request without reviewing the documentation.
• F. Advise management that the information provided will be reviewed at the audit follow-up stage.

What does an auditor evaluate during an audit follow-up?

• A. The auditee's site-specific conditions
• B. If internal audits and management reviews are being planned and performed
• C. The effectiveness of all corrections and corrective actions taken

You work as an external quality consultant for an organisation, "ABC", which provides packaged food to the public. You are asked to lead a team (you as the leader and two other auditors) to audit an external provider,
"XYZ", which provides packaging materials to "ABC". It is 4 pm, and the closing meeting was scheduled for
5 pm.
You, as the audit team leader, audited Top Management. You explain to the audit team that you identified two non-conformities:
a. There is no documented information on the results of Top Management Reviews, as required in clause 9.3 of ISO 9001:2015.
b. There is no evidence of Top Management commitment as required in clause 5.1 of ISO 9001:2015 (e.g., not ensuring the availability of resources to operate the QMS, not ensuring the establishment of objectives).
All agreed to present these two non-conformities, graded as major.
As the audit team leader, select the best option on how to handle the closing meeting.

• A. Present the non-conformities and analyse how to overcome this situation with the auditee.
• B. Present the non-conformities and inform them that the report will be sent within ten working days, close the meeting and leave the site.
• C. Ask the General Manager to have a private conversation in which you present the non-conformities only to him because of their sensitive nature.
• D. Present the non-conformities and inform them that you will recommend "ABC" to remove "XYZ" from the approved external providers list.

You have been nominated audit team leader of a third-party audit. Which of the following could be the two most relevant objectives of this audit?

• A. Identify opportunities for improvement
• B. Evaluate the satisfaction interested parties
• C. Evaluate the capability of the management system to establish and achieve objectives
• D. Evaluate the effectiveness of the management system
• E. Identify the need of resources
• F. Evaluate the benefits obtained since the implementation of the management system