合格できるSalesforce B2C-Solution-ArchitectのPDF問題集！最近更新された62問あります [Q30-Q55]

合格できるSalesforce B2C-Solution-ArchitectのPDF問題集！最近更新された62問あります

更新されたテストエンジンB2C-Solution-Architect練習問題集と練習試験合格させます

Salesforce Certified B2C Solution Architectになるためには、Salesforce B2C-Solution-Architect試験に合格する必要があります。また、B2Cクライアント向けの複雑なソリューションを設計・実装した実務経験が必要です。この認定には、ビジネスプロセス、技術的な統合、顧客体験設計原則についての深い理解が必要です。

B2C-Solution-Architect認定試験は、Salesforceが提供する非常に名高い認定資格です。この認定は、Salesforceテクノロジーを使用してB2Cソリューションを設計および実装する責任を持つプロフェッショナルを対象に設計されています。B2C販売および顧客サービスの分野における専門知識を証明するために、重要な認定資格です。

質問 # 30
A B2C Commerce merchant has multiple live sites across different brands and geographies all supported by Service Cloud and Marketing Cloud. Unfortunately, the merchant is having customer service challenges caused by fragmented views of the customer. Customers occasionally use alternate email addresses, make purchases as guests, and contact customer service anonymously. The Success Manager believes that Customer 360 Data Manager could help them solve their problem.
How should a Solution Architect describe the role of Customer 360 Data Manager in this context?

A. Customer 360 Data Manager cannot be used across multiple brands within a single merchant environment because the customer as human view cannot support different accounts under separate brands.
B. Customer 360 Data Manager can be used to identify multiple records within each separate system representing the same person and assigning them a consistent Global Party ID; additional custom development is then required to relate those IDs between systems.
C. Customer 360 Data Manager can be used to recognize customers as humans and extend existing records related to that human across connected systems with a consistent Global Party ID.
D. When Customer 360 Data Manager is provisioned, B2C Commerce, Service Cloud, and Marketing Cloud will automatically use a common core Customer Profile managed by Customer 360 Data Manager.

正解：C

質問 # 31
Refer to the exhibit.

A company plans to adopt Salesforce for a number of their needs, including an internal CRM, a public B2C Commerce storefront with order management functionality, and an extensible API framework to integrate with other systems, as well as marketing automation. The overall system landscape of the proposed solution is shown above.
Which three considerations are important for this scenario? Choose 3 answers

A. The Salesforce Platform can be used for customer master and consent management, or it can Integrate with a third-party Master Data Management system.
B. Marketing Cloud enables personalization, journey orchestration, and cross-channel messaging.
C. Order Management System (OMS) is a B2C Commerce product but it does not run natively on the core Salesforce Platform.
D. Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, and Order Management System (OMS) run on the same physical platform and share a common data model.
E. Tableau requires MuleSoft in order to access data outside of the Salesforce Platform.

正解：B、D、E

質問 # 32
A financial services company wants to implement Service Cloud and Marketing Cloud. A number of profile attributes required for personalization in Marketing Cloud were identified as personally identifiable information (PII) and are too sensitive to be stored in Salesforce.
Tokenized Sending was presented as a way to address these concerns.
Which two implications should a Solution Architect consider if Marketing Cloud Connect is to be used for cloud integration?
Choose 2 answers

A. The standard email address field for contacts and leads needs to be populated with a token
B. The synchronized data extensions will include the token and all PII attributes
C. The token with all supporting attributes will need to be stored in Service Cloud
D. All emails will need to be sent through Marketing Cloud or Marketing Cloud Connect to avoid disruptions

正解：B、D

質問 # 33
A company wants to Implement B2C Commerce and Service Cloud and connect the systems with their existing Instance of Marketing Cloud.
Which two tactics should a Solution Architect recommend to model a customer across all three systems? Choose 2 answers

A. Send the Marketing Cloud Subscriber Key to Service Cloud and B2C Commerce to be held for reference.
B. Use Customer 360 Data Manager to assign the Global Party ID and use it as a primary key across all systems including the new Subscriber ID in Marketing Cloud.
C. Using Service Cloud as a central point hold unique identifiers from all systems including the Service Cloud Contact or Person Account ID and B2C Commerce CustomerNo and Customer ID
D. Migrate the Subscriber Key in Marketing Cloud to be the Service Cloud Contact or Person Account ID.

正解：C、D

質問 # 34
An organization uses B2C Commerce to capture order details but needs to process the order in an ERP system. They want B2C Commerce to send a message to the ERP system with the order details after they have been entered, then wait for the order to be processed, and then receive a reply from the ERP system with the order number and status.
Which integration pattern should a Solution Architect use to meet this requirement?

A. Asynchronous Call-Out
B. Publish / Subscribe
C. Request and Reply
D. Batch Data Synchronization

正解：C

質問 # 35
An organization uses B2C Commerce to capture order details but needs to process the order in an ERP system.
They want B2C Commerce to send a message to the ERP system with the order details after they have been entered, then wait for the order to be processed, and then receive a reply from the ERP system with the order number and status.
Which integration pattern should a Solution Architect use to meet this requirement?

A. Asynchronous Call-Out
B. Publish / Subscribe
C. Request and Reply
D. Batch Data Synchronization

正解：C

質問 # 36
A salesperson needs to know which subscription a customer has subscribed to or unsubscribed from when reviewing their account in Sales Cloud. However, Marketing Cloud needs to honor the unsubscribe action when it sends out emails.
Which two steps should a Solution Architect take to meet these requirements?
Choose 2 answers

A. Implement the Marketing Cloud Connector to ensure the unsubscribe data is synced from Sales Cloud.
B. Create a Journey activity to update the records in Sales Cloud.
C. Create a custom preference center that updates the records in Sales Cloud.
D. Use the out-of-the-box preference center in Marketing Cloud.

正解：A、D

質問 # 37
A company uses Service Cloud and B2C Commerce and now wants to enable the 'Order on Behalf of functionality on its storefront. The customers using the storefront are Person and Household accounts.
Which three design and architecture considerations should a Solution Architect follow to ensure that the 'Order on Behalf of functionality works well for all the designated storefront customers?
Choose 3 answers

A. The Order on Behalf of feature in the Service to B2C Commerce Connector only supports person accounts as a customer model by default.
B. Verify that the permissions used are Login_On_Behalf, Login_Agent, and Create_Order_On_BehaIf_Of business manager functional permissions.
C. Default user is required for anonymous storefront shoppers.
D. Verify that agents are Service Cloud and B2C Commerce users with Order on Behalf rights.
E. The REST calls between B2C Commerce and Service Cloud do not count towards API governor limits.

正解：A、D、E

質問 # 38
A company is beginning a multi-cloud implementation involving B2C Commerce and Service Cloud. The company wants to trace configuration and code changes as much as possible and ensure basic standards for code quality.
Which three options should a Solution Architect recommend to help the company with this goal?
Choose 3 answers

A. GIT Repository
B. Smoke testing
C. Salesforce DX
D. CI/CD Pipelines
E. Static Code Analysis tools

正解：A、D、E

質問 # 39
Northern Trail Outfitters (NTO) wants to use Marketing Cloud to implement an Abandoned Cart Solution Workflow so that personalized messages are sent to shoppers who add items to their cart but abandon the B2C Commerce storefront.
Which two options should a Solution Architect recommended to meet this requirement? Choose 2 answers

A. Configure B2C Commerce catalog, product, order, and customer data feeds; implement Marketing Cloud collect.js and trigger an abandoned cart message through Journey Builder.
B. Configure B2C Commerce catalog, product, inventory, and customer data feeds; implement Marketing Cloud collect.js and trigger an abandoned cart message through
C. Configure streaming updates for catalog importing, implement Google Analytics tracking, and leverage Journey Builder to trigger an abandoned cart message.
D. Configure streaming updates for catalog importing, implement the Collect Tracking Code, and leverage Journey Builder to trigger an abandoned cart message.

正解：A、C

解説：
Journey Builder.

質問 # 40
A company uses B2C Commerce, Marketing Cloud, and Service Cloud and requires that customers create an account before making their first purchase.
Which system creates the customer ID and which system creates an additional ID to use as the customer primary record?

A. A B2C Commerce creates a customer ID and an additional ID to be used as the primary record.
B. Service Cloud creates a customer ID and an additional ID to be used as the primary record.
C. Marketing Cloud creates a customer ID but the primary ID should be created through B2C Commerce.
D. B2C Commerce creates a customer ID but the primary record should be created through Service Cloud.

正解：A

質問 # 41
A B2C Commerce merchant has multiple live sites across different brands and geographies all supported by Service Cloud and Marketing Cloud. Unfortunately, the merchant is having customer service challenges caused by fragmented views of the customer. Customers occasionally use alternate email addresses, make purchases as guests, and contact customer service anonymously. The Success Manager believes that Customer
360 Data Manager could help them solve their problem.
How should a Solution Architect describe the role of Customer 360 Data Manager in this context?

A. Customer 360 Data Manager cannot be used across multiple brands within a single merchant environment because the customer as human view cannot support different accounts under separate brands.
B. Customer 360 Data Manager can be used to identify multiple records within each separate system representing the same person and assigning them a consistent Global Party ID; additional custom development is then required to relate those IDs between systems.
C. Customer 360 Data Manager can be used to recognize customers as humans and extend existing records related to that human across connected systems with a consistent Global Party ID.
D. When Customer 360 Data Manager is provisioned, B2C Commerce, Service Cloud, and Marketing Cloud will automatically use a common core Customer Profile managed byCustomer 360 Data Manager.

正解：C

質問 # 42
Northern Trail Outfitters (NTO) has an ERP application where all customer orders are stored. There are millions of older records stored in the ERP application and some customers may have thousands of individual orders. Additionally, some orders contain personally identifiable information (PII) that, due to company policy, can only be stored in ERP. NTO would like the five most recent orders displayed on the account page in Salesforce.
What are three justifications for using Salesforce Connect in this solution?
Choose 3 answers

A. Integrating external data without writing custom code
B. Need access to all external data in near real-time
C. The external data is changing frequently
D. Need real-time access to a small fraction of external data
E. Accessing external data using workflows and triggers

正解：A、B、C

質問 # 43
A company recently launched their ecommerce sites for three countries: Australia, New Zealand, and Singapore. The company is now looking to set up marketing automations using Marketing Cloud.
Their B2C Commerce is configured with two realms: ANZ and SE Asi
a. Each country has a site within their respective realm: Australia and New Zealand sites are within ANZ and Singapore is within SE Asia.
Which account hierarchy should a Solution Architect recommend for the Marketing Cloud set up?

A. Use a separate Marketing Cloud tenant for each site
B. Use a separate Marketing Cloud tenant for each realm and map business units to sites within each realm
C. Use a single Marketing Cloud tenant and map business units to each site irrespective of the realm
D. Use a single Marketing cloud tenant and map business units to each realm

正解：C

質問 # 44
A single-brand client is implementing a Salesforce multi-cloud solution that includes B2C Commerce, Service Cloud, and Marketing Cloud. They have licenses for over 100 Service Cloud sandboxes, one B2C Commerce realm with on-demand sandboxes, and three Marketing Cloud production business units. The client wants to understand the environment, development, and automation deployment strategy for the implementation.
Which two recommendations should a Solution Architect make in the discovery session?
Choose 2 answers

A. Use a single Marketing Cloud instance to connect to multiple Service Cloud environments using Marketing Cloud Connect for each business unit
B. Use Marketing Cloud business units as testing environments
C. Use a Service Cloud partial copy sandbox to provide better performance than a developer pro sandbox as well as a normal sandbox
D. Run load testing in B2C Commerce pre-launch against the production instance connected to a full copy sandbox in Service Cloud

正解：A、D

質問 # 45
A company is implementing a multi-locale solution that includes B2C Commerce, Service Cloud, and Marketing Cloud. Order confirmation emails are triggered from either B2C Commerce or Service Cloud and sent from Marketing Cloud.
What are two possible reasons why the shipping method name and description can be missing when these emails are triggered for languages other than US English, while other translated content appears correctly?
Choose 2 answers

A. The ShippingMethods data extension is missing the label and description field for the corresponding locale.
B. The locale is not set correctly in the body of the email template.
C. The subscriber in Marketing Cloud does not have a preferred locale set.
D. The name and description for the shipping method are not set up correctly in B2C Commerce or Service Cloud for the requested locale.

正解：A、B

質問 # 46
A merchant using B2C Commerce and Service Cloud has a requirement for service agents to order products on behalf of shoppers. In the envisioned scenario, a shopper contacts the service center with an order request, the agent uses the Service Console to find the shopper's account, and initiate an order on behalf of the shopper using payment information provided by the shopper. The merchant is considering the B2C Commerce - Service Cloud Connector for this implementation.
Which three considerations should a Solution Architect keep in mind prior to implementation? Choose 3 answers

A. The Service Cloud Connector only supports Person Accounts as a customer model.
B. Service agents need a corresponding storefront login mapped to their Service Cloud user record.
C. Guests or anonymous storefront shoppers are not supported in this scenario.
D. The Service Cloud Connector only supports contacts as a customer model.
E. B2C Commerce needs to be registered as a remote site.

正解：A、B

質問 # 47
Northern Trail Outfitters (NTO) wants to use Marketing Cloud to implement an Abandoned Cart Solution Workflow so that personalized messages are sent to shoppers who add items to their cart but abandon the B2C Commerce storefront.
Which two options should a Solution Architect recommended to meet this requirement? Choose 2 answers

A. Configure B2C Commerce catalog, product, order, and customer data feeds; implement Marketing Cloud collect.js and trigger an abandoned cart message through Journey Builder.
B. Configure streaming updates for catalog importing, implement Google Analytics tracking, and leverage Journey Builder to trigger an abandoned cart message.
C. Configure B2C Commerce catalog, product, inventory, and customer data feeds; implement Marketing Cloud collect.js and trigger an abandoned cart message through Journey Builder.
D. Configure streaming updates for catalog importing, implement the Collect Tracking Code, and leverage Journey Builder to trigger an abandoned cart message.

正解：A、B

質問 # 48
A company wants to Implement B2C Commerce and Service Cloud and connect the systems with their existing Instance of Marketing Cloud.
Which two tactics should a Solution Architect recommend to model a customer across all three systems?
Choose 2 answers

A. Send the Marketing Cloud Subscriber Key to Service Cloud and B2C Commerce to be held for reference.
B. Use Customer 360 Data Manager to assign the Global Party ID and use it as a primary key across all systems including the new Subscriber ID in Marketing Cloud.
C. Using Service Cloud as a central point hold unique identifiers from all systems including the Service Cloud Contact or Person Account ID and B2C Commerce CustomerNo and Customer ID
D. Migrate the Subscriber Key in Marketing Cloud to be the Service Cloud Contact or Person Account ID.

正解：C、D

質問 # 49
A company Is implementing B2C Commerce, Service Cloud, and Marketing Cloud. The company Is based in Europe and needs to be compliant with GDPR.
Which two design implementations should a Solution Architect use to ensure GDPR compliance?
Choose 2 answers

A. Set field-level encryption across B2C Commerce, Marketing Cloud, and Service Cloud
B. Use a Salesforce record ID as a single unique identifier to apply across channels and clouds
C. Use email addresses, SMS, or other channel addresses as the contact key {subscriber key) in Marketing Cloud
D. Set tracking site preference for each storefront

正解：A、B

質問 # 50
A company is using both Service Cloud and B2C Commerce but they are not using Mulesoft or any other integration middleware and do not plan on adding that in the near future. However, there is a need to keep customer records in sync across both Service Cloud and B2C Commerce. When a change to the customer record in Service Cloud takes place, such as an updated customer name, the same customer record should be updated in B2C Commerce. Assume that there is a common ID that uniquely identifies the customer across the two systems.
How should a Solution Architect deliver the desired functionality?

A. Develop a custom solution in Service Cloud to consume and communicate with B2C Commerce APIs
B. Use change data capture to send a message from Service Cloud and catch and handle the message using B2C Commerce Service Cloud Connector
C. Send a platform event from Service Cloud and subscribe to the platform event in B2C Commerce using the built-in functionality
D. Send an Outbound Message from Service Cloud and catch and handle the Outbound Message using the B2C Commerce APIs

正解：C

質問 # 51
An organization chose a multi-cloud solution that Is comprised of Service Cloud and B2C Commerce. The organization now wants to ensure that the theme of Its self-service portal Is consistent with the theme of its B2C Commerce storefront.
How should a Solution Architect ensure that this requirement Is met?

A. Set the value of the Style Sheet URL setting to match the publicly-accessible URL of the style sheet the organization wants to use.
B. Set the value of the Portal Theme URL setting to match the publicly-accessible URL of the style sheet the organization wants to use.
C. Copy any relevant .ess code from the organization's website and paste it into the pages for the self-service portal in Page Builder.
D. Make a copy of the appropriate .ess file from the organization's web server and upload it to the self-service portal.

正解：D

質問 # 52
A university is considering using Experience Cloud so its students can interact with advisors who have Service Cloud licenses. The university would like to offer the easiest path for existing students to log in while still maintaining security. They have an on-premises Active Directory identity provider and use Google Workspace (formerly known as G Suite) for student email addresses.
What should a Solution Architect recommend?

A. Implement Aloha template for students to access email with Salesforce Authenticator app.
B. Implement Social Sign On with Openld Connect and Google Workspace as Auth Provider.
C. Implement OAuth 2.0 authentication protocol with Google Workspace as Service Provider.
D. Implement Active Directory and Salesforce Identity for SAML delegated Single Sign On.

正解：C

質問 # 53
An organization wants to add Service Cloud to their existing Salesforce Org currently hosting Sales Cloud.
They know that an integrated customer service experience is a key component of a successful long-term relationship with their customers. After doing some research they learned that the Service Cloud connector can help start their implementation and they are now ready to proceed.
Which two functionality considerations should they be aware of when introducing the B2C Commerce to Service Cloud Connector into an existing Salesforce Org?
Choose 2 answers

A. The Service Cloud Connector natively supports accounts and contacts, households, and multi-brand customer models.
B. The Service Cloud Connector provides a collection of Lightning and Visualforce components that display customer and order information within Service Cloud, which needs to be customized and deployed by a developer.
C. The Service Cloud Connector is distributed as a managed package that can be extended to meet client-specific needs but with core functionality that cannot be altered.
D. In order to implement the Service Cloud Connector it is necessary to enable Person Accounts, a change which cannot be reverted once implemented.

正解：C

質問 # 54
A large cosmetics company is planning a customer marketing campaign this summer that allows early access to new product launches in exchange for consent to contact participants through text or email. Future communications to those who 'opt-in' includes information on future product launches, store events, and holiday promotions.
The company plans to offer a 'preference center' within the commerce experience, where authenticated users can opt-in or opt-out of various methods of direct communication.
In which two ways should a Solution Architect define the appropriate systems and methods for user registration and communication preferences, and recommend where native platform functionality within each platform may need to be extended?
Choose 2 answers

A. Implicitly enroll all customers in direct mobile communications during checkout, and allow customers to opt-in or opt-out of all services via email sent by Marketing Cloud.
B. Allow cookie consent to auto-enable email and/or mobile communications directly to the customer.
C. Use native B2C Commerce registration options during the browse and checkout experience, and extend these features to provide an opt-in or opt-out communication preference center on a secure page within the same storefront UI.
D. Allow customers to unsubscribe via email with one click, and opt-in or opt-out of specific communication methods through a hosted preference center.

正解：A、D

質問 # 55
......

Salesforce B2C-Solution-Architect問題集でカバー率リアル試験問題：https://www.passtest.jp/Salesforce/B2C-Solution-Architect-shiken.html

問題集お試しセットB2C-Solution-Architectテストエンジン問題集トレーニングには62問あります：https://drive.google.com/open?id=1u1iDNxwUd8tgVFKQCoP19Qx0kfsiCuah

関するブログ

もっと

B2C-Solution-Architect 無料問題集