
本日更新されたCRT-271練習テスト2024年最新の無料問題集を無料登録!
最新のPassTest CRT-271のPDF問題集をダウンロード(279問題と解答)
Salesforceは、クラウドベースの顧客関係管理(CRM)ソリューションの大手プロバイダーであり、あらゆる規模の企業が販売、マーケティング、顧客サービス業務を合理化するのに役立ちます。専門家がSalesforceのCommunity Cloud Solutionを使用する専門知識を実証するのを支援するために、同社はCRT-271認定試験を提供しています。この認定試験は、SalesforceのCommunity Cloud Platformと協力するコミュニティクラウドコンサルタントの知識とスキルをテストするように設計されています。
質問 # 44
Universal Containers has a customer Community in Europe and plans to roll out a separate Community for their US customers. They have separate profiles for their US,Europe, and Asia customers. How could the Salesforce Admin limit the membership of this new community to US customers?
- A. Add each U.S. customer as a Community member from their contact record.
- B. Add the U.S. customer publicgroup to the Community as members of the Community.
- C. Add U.S. users to the Community sharing set.
- D. Add only U.S. customer profiles as Community members.
正解:D
質問 # 45
Universal Containers adds e -commerce capability to its Community built on the Napili template. They track customer shipments in a Salesforce custom object. How should the Salesforce Admin expose customer shipment data in Community Builder?
- A. Clone an object page and associate it to the Shipment object
- B. Clone a standard page and associate it he Shipment object
- C. Create an object page associated to the Shipment object
- D. Create a standard page associated to the Shipment object
正解:D
質問 # 46
Universal Containers launches a Partner Community for their resellers who have access to Leads,Opportunities, and Dashboards.Universal Containers has the following requirements to support their partners during the sales cycle: - Universal Containers can engage with partners during the Sales cycle. - Universal Containers can have internal discussion NOT visible to partners. - The Channel Manager can bring any Universal Containers Employee to the discussion - Universal Contianers employees may or may NOT have access to the Partner CommunityHow should a Salesforce Admin fulfil those requirements?
- A. Leverage Opportunity feed and group record layout for access control.
- B. Leverage private groups and record sharing for access control.
- C. Leverage Opportunity feed and manual shares for access control.
- D. Leverage unlisted groups and record sharing for access control.
正解:C
質問 # 47
Universal Containers needs to use capabilities in Salesforce Communities to enable Social Sign -on for their customers. What should the Salesforce Admin do to enable users to use their Social Sign -on?
Discuss
- A. Configure Community Sign -on at the social web site to make sure the user is authenticated and provided access.
- B. Enable Social Sign -on in the Community management preferences menu.
- C. Create a custom login page with Social Sign -on capabilities, including authentication providers.
- D. Set up the authentication provider for Social sites and add the Social Sign -on component to the login page.
正解:D
質問 # 48
The product marketing team is revising its product data sheets and FAQ documentation to msupport major upgrades across the product line. Preliminary analysis shows the new articles have fewer views in the Partner and Customer Communities than expected.
What are three ways to increase the visibility of these Knowledge articles? Choose 3 answers Select one or more of the following:
- A. Create a new navigational topic for "New Products" and make sure the new articles are massigned to that user
- B. Use the Recommendations component to promote specific articles to defined groups of users (Channels)
- C. Make sure that the right fields in the Knowledge object are indexed to improve results in the Universal Search component
- D. Use the Featured Topics component to promote the topics related to these new articles
- E. Place hotlink URLs to these topics in the header component
正解:A、B、D
質問 # 49
Northern Trail Outfitters launched a Community using the Customer Service template. Community users have requested quick access to the Projects custom object in the Community navigation. The Community user profile has Read access on this object. Which three actions should a Community Cloud consultant take to fulfil this request?
Choose 3 answers
Add a menu item to the Navigation Menu component
Define an External URL menu item type pointing to the Project list page Select the list view that appears on the Project landing page Create a web tab for the Project object through Tabs in Setup Define a Salesforce Object menu item type for the Project object
- A. Export the Customer Community using Site.com Studio
- B. Export the Customer Community template in the Builder Settings
- C. Select the created Bolt solution in the Community Creation wizard
- D. Select the created Bolt solution in the Builder Themes
- E. Define the name, images, and features of the template
正解:B、C、D
質問 # 50
Universal Containers allows Guest users to create cases in the Customer Service Community. The Salesforce Admin is getting feedback that the current case page has unnecessary fields for guest users. How should the Salesforce Admin address this issue?
- A. Create a custom case page for Guest users and add required fields.
- B. Create a record type for Guest users and associate to the Case page layout.
- C. Create a Global Action and update the layout to include required fields.
- D. Create a new Case page in Community Builder and include required fields.
正解:B
質問 # 51
Where do you go to do this? You wish to edit the Community Head Markup.
- A. Modify the hidden Community Lightning Component which is displayed when editing the community
- B. Community Builder >> Settings >> Advanced
- C. Community Manager >> Administration >> Settings
- D. Upload a HTML static resource named Head Markup
- E. Developer Console
正解:B
質問 # 52
Universal Containers recently built a Community for their customers. They would like to allow access Of files maintained in their Sharepoint Online with customers. Which Salesforce feature should the Salesforce Admin recommend?
- A. Files Connect
- B. Files Sync
- C. Chatter and Files
- D. Content Library
正解:A
質問 # 53
Universal Containers has a Community for partners and another Community for their customers. They want to give their partners access to their Community for customers as well. How should the Salesforce Admin do this?
- A. Select the Enable Customer Community user option in the Partner contact in Salesforce
- B. Create Partner users as members in the Customer Community and send login details to the users
- C. Include the partner profile as a member of the Community for customers.
- D. Add the Customer community to the Partner Community user profile
正解:D
質問 # 54
A salesforce admin at Universal Containers notices that a large number of unauthenticated users are accessing Community pages built using Force.com sites. Their org is on the Salesforce Enterprise Edition. What is the maximum number of monthly page views allowed?
- A. 500,000
- B. 1,000,000
- C. 100,000
- D. 300,000
正解:A
質問 # 55
A Salesforce admin at Universal Containers needs an efficient way to update the colour palette in their newly created Community. What three things should the Salesforce admin do to brand this community using Community Builder?
Choose 3 answers
Select one or more of the following:
Universal Containers needs to set up a custom domain to create a branded community experience with increased domain security. Which three steps should a Salesforce admin take to meet these requirements?
Choose 3 answers
Select one or more of the following:
- A. Select the option to allow Advanced Security in Community Management
- B. In setup, select domains and click add a domain
- C. Create a new certificate using certificate and key management
- D. Configure profile/permissions for a public user
- E. Add the certificate that supports the specified domain
正解:A、D、E
質問 # 56
Universal Containers needs employees who already have access to Salesforce to get access to a Customer Community they have just launched. The employee Salesforce profiles have been added to the Community.
What should the Salesforce Admin do to give employees access to the Customer Community?
- A. Add public access to Chatter to the profile.
- B. Request that employees with Salesforce access register as Community users.
- C. Assign the Customers Community app to the Salesforce user profile.
- D. Enable the "View Global Header" permission for Salesforce users.
正解:D
質問 # 57
Universal Containers uses discussions to engage with its customers and wants to pin posts to the top of the thread when a solution to question is provided. Which three options will allow Universal Containers to meet its requirements?
Choose 3 answers
- A. Any community member can pin a post to the top of the feed
- B. The person who answered the question can select the best answer
- C. An authorised user can pin a post to the top of the feed
- D. The person who posted the question can select the best answer
- E. The community moderator can select the best answer
正解:A、B、E
質問 # 58
Universal Containers (UC) recently went live with its new custom Community. UC has received the cases stating that no customers have access to the Community. The customer users have the custom "UC Customer Community" profile assigned to them. What is the final step the administrator should take to ensure user membership to the Community?
Select one or more of the following:
- A. Publish the Community using the Community Builder
- B. Assign the "UC Customer Community" profile in administration
- C. Use a permission set to give users access to the Community
- D. Ensure the "send welcome email" checkbox is selected
正解:C
質問 # 59
Universal Containers has a multi -layered distribution structure. The Main Distributors in each geography work with Regional Distributors to sell and service customers in the region. Universal Containers plans to roll out a Community with the following capabilities: * Main Distributors and Regional Distributors are considered Partner accounts in Salesforce. * Main Distributors can communicate with other Main Distributors. * Regional Distributors can communicate with other Regional Distributors who are managed by the same Main Distributor, but NOT with other Regional Distributors. How should the Salesforce Admin build a Community to meet the requirements?
- A. Allow Main Distributors to be members of two Communities: one for Main Distributors and one for the Regional Distributors that they manage
- B. Build one Community using the Napili template for Main Distributors and Regional Distributors.
Disable Community user visibility and allow portal user visibility - C. Build one Community for each Regional Distributor and one for Main Distributors
- D. Create a Community for each Main Distributor. Allow Regional Distributors to log in to the Community
正解:D
質問 # 60
- Encourage collaboration among architects and builders
- Ensure that members have access to technical expertise about the structural capabilities and limitations of containers
-Facilitate the exchange and discussion of design ideas
Which three actions should the Admin take prior to launch?
Choose 3 answers
Select one or more of the following:
- A. Test the member profile permissions to make sure they are able to findand post relevant information
- B. Make sure customers are members of only the Architect and Builder Community
- C. Set up reputation levels that help users to identify people with greater expertise and incentivise participation
- D. Load test Chatter groups to make sure file and member counts won't be exceeded
- E. Establish moderation rules and processes for addressing flagged content
正解:A、B、C
質問 # 61
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2024年06月最新CRT-271試験問題集PDFと試験エンジン:https://www.passtest.jp/Salesforce/CRT-271-shiken.html
プレミアム良質なSalesforce CRT-271オンライン問題集:https://drive.google.com/open?id=1D_kb0nvf3XkUth9RkDdl9tbuOYsuZMpy