[2022年02月25日] 合格ACSS 78950X試験問題集には65問があります
究極ガイドの無料準備Avaya 78950X試験問題と解答
Avaya 78950X 認定試験の出題範囲：
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質問 32
A customer with Contact Center Multimedia (CCMM) installed needs to create, modify, and monitor outbound campaigns.
Which CCMM tool provides this functionality?
- A. The Multimedia Contact Manager
- B. The CCMA
- C. The E-mail Manager
- D. The outbound campaign Management Tool
正解: B
質問 33
When creating custom announcements for application flows and scripts, in which format should they be created?
- A. VBK files
- B. WAV files
- C. MP3 files
- D. MP4 files
正解: C
質問 34
In the Avaya Contact Center Select (ACCS) System Control and Monitor Utility, a gray padlock next to a service may indicate which two conditions? (Choose two.)
- A. The service is not licensed.
- B. The patches for that service are out of date.
- C. The service was disabled because it is not being used.
- D. The service is in the process of shutting down.
正解: A,B
質問 35
Which two licenses will an agent need when servicing the Customer_Service voice skillset, the EM_Customer_Service skillset, and the WC_Customer_Service skillset? (Choose two.)
- A. One multiplicity license
- B. One voice license
- C. One mobile agent license
- D. One multimedia license
正解: A,B
質問 36
Which deployment option includes a Microsoft Windows Server Standard Edition product license key?
- A. PVI Deployment
- B. Software Appliance Deployment
- C. Hardware Appliance Deployment
- D. DVD Deployment
正解: D
質問 37
Which two statements about Thick Provisioning are true? (Choose two.)
- A. It allows the Software Appliance image to be deployed faster.
- B. It improves hard disk performance.
- C. It prevents over allocation of hard disk resources.
- D. It requires less disk space overall than Thin Provisioning.
正解: C,D
質問 38
Which two tools are used to configure the email servers In Avaya Contact Center Select (ACCS)? (Choose two.)
- A. The outbound component of the ACCS Launchpad
- B. The ACCS Multimedia administration component
- C. The ACCS Ignition Wizard
- D. The Configuration component of the ACCS Launchpad
正解: B,C
質問 39
Contact Center calls arriving at the IP Office are not reaching the Avaya Contact Center Select (ACCS) system.
What is causing this problem?
- A. The IP Office Short Code is not configured under the IP Office Server node.
- B. The control directory number is not acquired.
- C. The master script is not activated.
- D. No agents are logged into any ACCS skillsets.
正解: D
質問 40
What happens after an agent enters an After Call Work Item activity code while on a skillset call?
- A. After releasing the call, the agent must go Ready before entering the After Call Work state.
- B. When the agent releases the skillset call, they are automatically placed in an After Call Work state.
- C. The skillset call is released and the agent goes Into After Call Work state.
- D. The agent goes into a Walk Away state.
正解: B
質問 41
Which tool or web page does the administrator use to manually synchronize IP Office and Avaya Contact Center Select (ACCS) user data?
- A. IP Office System Status
- B. IP Office Web Manager
- C. ACCS, Configuration component
- D. ACCS, Contact Center Manager component
正解: A
質問 42
Which three statements about Avaya Contact Center Select (ACCS) Software Appliance deployment are true? (Choose three.)
- A. WebLM OVA must deployed with the Disk Format - Thick Provision Lazy Zeroed.
- B. It consists of Avaya Aura Media Server OVA and Avaya WebLM OVA,
- C. ACCS Release 7.1 software is available as an Open Virtual Appliance (OVA) file.
- D. The ACCS software appliance is supported only on ESXI 6,7 virtualization environments.
- E. The WebLM server Host ID is obtained from https;//weblm IP address:52233/WebLM/index.jsp
正解: A,B,D
質問 43
A user's access to prompt management controls through the Launchpad is controlled through which three controls? (Choose three.)
- A. Partitions
- B. Windows group security
- C. Access class
- D. Basic Launchpad rights
- E. Element Manager login
正解: A,C,D
質問 44
In Avaya Contact Center Select (ACCS), voice calls are directed to ACCS via the ACCS SIP extension.
For voice calls to be answered by ACCS, what are two places where Route points (CDNs) are defined? (Choose two.)
- A. ACCS CCMA Configuration
- B. ACCS CCMM Administrator
- C. Orchestration Designer (OD)
- D. IP Office Configuration
正解: C,D
質問 45
Which statement about the Orchestration Designer Treatment block is true?
- A. It is used to offer the caller a selection prompt.
- B. It is used to play re-assurance messages to the caller.
- C. It is used to connect the caller to voice mail.
- D. It is used to play music to the caller.
正解: C
質問 46
Which statement about the value of a global variable Is true?
- A. It can be changed during a call using the assign command in a script.
- B. It can only be changed by deleting and re-entering it.
- C. It can be changed during a call if It is flagged as a wild variable.
- D. It can only be changed in the variable editor.
正解: B
質問 47
Which of the Avaya Contact Center Select (ACCS) Ignition Wizard configuration tasks is optional for a installations?
- A. Security Settings
- B. IP Office
- C. Multimedia
- D. Licensing
正解: B
質問 48
To reduce implementation time, the partner has prepared the customer/partner supplied server in advance, and plans to complete the configuration at the customer's site. The partner has pre-installed Windows, and the Avaya Contact Center Select (ACCS) software, but without running the ignition Which deployment type does this represent?
- A. Trunkey option
- B. DVD option
- C. Hardware Appliance option
- D. Software Appliance option
正解: A
質問 49
What are the two locations where a historical report can be saved? (Choose two.)
- A. In the Private Report Templates folder
- B. In the Scheduled Events folder
- C. In a Group folder
- D. In the Public Report Templates folder
正解: A,C
質問 50
A call variable is useful because of which two characteristics? (Choose two.)
- A. They can be changed from call variable to global variable during a call session.
- B. Only call variables of type Integer can be used as wild variables.
- C. Their values can be changed during a call session to serve as a collector for caller entered information.
- D. They can be assigned a range of values when they are created in the variable editor.
正解: C,D
質問 51
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