
[2024年最新] リアルなServiceNow問題集を使って 100%無料CIS-HAM試験問題集
リアルCIS-HAM問題集で最新のServiceNow練習テスト問題集
CIS-HAM認定試験は、組織内のハードウェア資産の管理を担当するITプロフェッショナルにとって理想的な選択肢です。この試験は、ハードウェア資産を管理するためのベストプラクティスと業界基準に関する候補者の知識を検証するように設計されています。また、ITの専門家がIT運用のこの重要な分野でのスキルと専門知識を高める絶好の機会でもあります。この認定は、候補者が雇用市場で際立ってキャリアを促進するのに役立つ貴重な資格を提供します。
ServiceNow は、IT サービス管理、IT オペレーション管理、IT ビジネス管理のためのクラウドベースのソリューションを提供するソフトウェア企業です。同社は、IT プロフェッショナルが ServiceNow 製品を使用する専門知識を証明するための様々な認定を提供しています。その中の1つが、Certified Implementation Specialist - Hardware Asset Management (CIS-HAM) 認定です。
質問 # 56
Publishing an item to the Service Catalog can be done by using the "Publish to Hardware Catalog" related link in:
- A. Supplier Catalog
- B. Inventory Catalog
- C. Product Catalog
- D. Asset Catalog
正解:C
解説:
Explanation
The Product Catalog is a table that contains all the hardware and consumable models that are available in your organization12.
The Service Catalog is a portal that allows users to browse and request items and services that are approved by the IT department13.
Publishing an item to the Service Catalog means making it visible and available for users to request13.
To publish an item to the Service Catalog, you need to use the "Publish to Hardware Catalog" related link in the Product Catalog1 .
This related link creates a catalog item for the selected model and adds it to the Hardware Catalog category in the Service Catalog1 .
Therefore, the correct answer is A. Product Catalog, as this is where you can use the "Publish to Hardware Catalog" related link to publish an item to the Service Catalog.
References: 1: Use a hardware asset request flow - ServiceNow 2: Hardware Asset Inventory Management - ServiceNow 3: Service Catalog - Product Documentation: Tokyo - ServiceNow : Publish models to the hardware or software catalog - ServiceNow
質問 # 57
Since trustworthy data is key to good asset management practices, where would you look to determine the number of days until next Content Service download will occur?
- A. Asset > Hardware Asset Dashboard
- B. Asset > Asset Audits > Asset Audits
- C. Asset Hardware Model Normalization > Content Service Setup
- D. Asset > Administration
- E. Asset > Overview
正解:C
解説:
Explanation
According to the ServiceNow Hardware Asset Management overview document1, the Content Service is a cloud-based service that provides standardized information for thousands of hardware models1. It helps users to normalize the details of their hardware and consumable models, such as manufacturer, product, model, and device type1.
According to the ServiceNow Product Documentation on Hardware Model Normalization2, the Content Service Setup module allows users to configure the settings for the Content Service, such as the schedule, the frequency, and the scope of the download2.
According to the ServiceNow Knowledge Base article on How to Configure the Content Service Download Schedule3, users can view and modify the number of days until the next Content Service download will occur in the Content Service Setup module3. Users can navigate to Asset Hardware Model Normalization > Content Service Setup and click the Edit button to change the download schedule3.
Therefore, the correct answer is C. Asset Hardware Model Normalization > Content Service Setup.
References:
1: Hardware Asset Management overview - ServiceNow - Now Support
2: Hardware Model Normalization - Product Documentation: Tokyo - ServiceNow
3: How to Configure the Content Service Download Schedule - ServiceNow - Now Support
質問 # 58
Which is NOT considered an asset?
- A. Software entitlements
- B. Switches
- C. Buildings
- D. Websites
- E. Routers
正解:D
解説:
According to the ServiceNow Hardware Asset Management documentation, a hardware asset is defined as "any tangible, physical company technology asset, including those currently in use, those in storage, and support equipment"1. Websites are not tangible or physical assets, but rather digital or virtual assets that are hosted on servers or other hardware devices. Therefore, websites are not considered hardware assets by ServiceNow. The other options, switches, routers, buildings, and software entitlements, are all examples of hardware assets or related items that can be managed by ServiceNow Hardware Asset Management. Reference:
What is Hardware Asset Management?
質問 # 59
Once the content update adds hardware lifecycle data to your instance, can it be deleted?
- A. No, it cannot unless the lifecycle stage is EOL
- B. Yes, it can be deleted or deactivated
- C. Yes, it can
- D. No, it cannot
正解:B
質問 # 60
Which mobile app can users leverage to create assets, perform inventory audits, and receive assets?
- A. Now Agent Mobile App
- B. Now Onboarding App
- C. Now Procurement App
- D. Now Mobile App
正解:A
解説:
According to the ServiceNow Hardware Asset Management documentation, the Now Agent Mobile App is a mobile application that enables users to perform various asset management tasks on the go, such as creating assets, performing inventory audits, and receiving assets1. The Now Agent Mobile App provides access to the following features2:
Asset Receiving: Users can receive multiple assets against a purchase order using a mobile device. Users can scan barcodes or QR codes to identify assets and update their status and location.
Asset Inventory Audit: Users can manage assets across locations with simplified mobile inventory processes. Users can scan barcodes or QR codes to verify assets and update their information. Users can also view audit results and resolve discrepancies.
Asset Creation: Users can create new assets using a mobile device. Users can scan barcodes or QR codes to populate asset fields and assign them to stockrooms or users.
The other options, Now Procurement App, Now Mobile App, and Now Onboarding App, are not related to hardware asset management. The Now Procurement App is a mobile application that enables users to manage purchase orders, requisitions, and contracts3. The Now Mobile App is a mobile application that enables users to access ServiceNow services and information, such as requesting items, viewing incidents, and checking assigned assets. The Now Onboarding App is a mobile application that enables users to complete onboarding tasks, such as signing documents, enrolling in benefits, and setting up devices. Reference:
ServiceNow Hardware Asset Management: Now Agent Mobile App
ServiceNow Hardware Asset Management: Mobile Asset Management
ServiceNow Hardware Asset Management: Now Procurement App
[ServiceNow Hardware Asset Management: Now Mobile App]
[ServiceNow Hardware Asset Management: Now Onboarding App]
質問 # 61
What requirements must be met in order for a consumable asset to be consumed? (Choose three.)
- A. State is In stock or Pending Delivery
- B. Quantity > 0
- C. State is In stock
- D. Substate is pre-allocated
- E. Quantity > stockroom threshold
- F. Substate is Available
正解:A、B、F
質問 # 62
Which of the following are components of the ServiceNow asset lifecycle? (Choose three.)
- A. Procure
- B. Receive
- C. Request
- D. Order
- E. Install
- F. Discard
正解:B、D、E
解説:
The ServiceNow asset lifecycle defines and describes the series of stages involved in managing an IT asset throughout its useful life1.
The asset lifecycle usually follows a formalized process and is often tracked and supported by software tools1.
Although different organizations in different industries may have their own versions of the asset lifecycle, most follow the same basic format1.
Here, we explore the six stages of the asset lifecycle: Request, Fulfill, Deploy, Monitor, Service, and Retire1.
Out of these six stages, three are also components of the asset lifecycle: Order, Install, and Receive2.
Order: This is the stage where an asset is purchased or acquired from a vendor or supplier. The order stage involves creating purchase orders, tracking shipments, and updating the asset records2.
Install: This is the stage where an asset is physically installed or configured in a location. The install stage involves scanning asset tags, updating asset status, and assigning asset owners2.
Receive: This is the stage where an asset is received and verified by the organization. The receive stage involves checking the asset condition, validating the asset information, and updating the asset inventory2. References:
1: What is the IT Asset Lifecycle? - ServiceNow
2: ITAM Lifecycle Management: How does it all work?
質問 # 63
Which is NOT considered an asset?
- A. Software entitlements
- B. Switches
- C. Buildings
- D. Websites
- E. Routers
正解:D
質問 # 64
When creating a stock rule that replenishes from a vender, what is primary requirement for the warehouse stockroom? (Choose two.)
- A. The stockroom must have an assignment group
- B. The stockroom manager must have a valid email address Most Voted
- C. The stockroom manager must have a valid mobile phone
- D. The stockroom must have an assigned manager Most Voted
- E. The stockroom manager must have a valid time zone
正解:B、D
解説:
Explanation
According to the ServiceNow Product Documentation on Stock Rules1, stock rules are records that define the conditions and actions for replenishing the stock of assets in a stockroom when they drop below a specified threshold1.
According to the ServiceNow GlideFast blog post on Stock Rules in ServiceNow2, when creating a stock rule that replenishes from a vendor, the primary requirement for the warehouse stockroom is that it must have an assigned manager and the manager must have a valid email address2.
The reason for this requirement is that the stock rule will generate a purchase order for the procurement of additional assets from the vendor, and the purchase order will be sent to the stockroom manager's email address for approval2.
The other options are not primary requirements for the warehouse stockroom when creating a stock rule that replenishes from a vendor. The stockroom does not need to have an assignment group, a valid mobile phone, or a valid time zone for the stock rule to work.
References:
1: ServiceNow Product Documentation: Stock Rules
2: Stock Rules in ServiceNow - GlideFast ServiceNow
質問 # 65
Which applications are required to perform a blind audit of your asset inventory?
- A. Hardware Asset Management (HAM) and ServiceNow Agent mobile app
- B. Hardware Asset Management (HAM) and ServiceNow My Assets mobile app
- C. ITSM Asset Management and ServiceNow My Assets mobile app
- D. Hardware Asset Management (HAM) and Software Asset Management (SAM)
- E. ITSM Asset Management and ServiceNow Agent mobile app
正解:A
解説:
A blind audit is a type of inventory audit that does not provide any information about the expected assets in a location. The auditor scans all the assets in the location and compares them with the records in ServiceNow1.
To perform a blind audit, you need the Hardware Asset Management (HAM) application, which enables you to manage the lifecycle of your hardware assets, and the ServiceNow Agent mobile app, which allows you to scan asset tags and barcodes using your mobile device12.
The ServiceNow My Assets mobile app is used to view and request assets from the enterprise asset catalog, not to perform audits3.
The Software Asset Management (SAM) application is used to optimize software licenses and compliance, not to perform audits4.
The ITSM Asset Management application is the legacy application for managing assets, which has been replaced by the Hardware Asset Management application. References: 1: Audit your inventory - Product Documentation: San Diego - ServiceNow 2: Hardware Asset Management - ServiceNow 3: ServiceNow My Assets mobile app - Product Documentation: San Diego - ServiceNow 4: Software Asset Management - ServiceNow : Asset Management - Product Documentation: San Diego - ServiceNow
質問 # 66
What is the purpose of stock rules? (Choose two.)
- A. To automatically transfer assets when a low quantity threshold is detected in a stockroom
- B. To send notifications when a stock shipment arrives at a stockroom
- C. To send notifications when a low quantity threshold is detected in a stockroom
- D. To track stock orders from a vendor
- E. To track stock movement between stockrooms
正解:A、C
解説:
Stock rules are the rules that define the minimum and maximum quantities of hardware assets in a stockroom1.
Stock rules help to optimize the inventory levels and avoid overstocking or understocking of hardware assets1.
Stock rules have the following purposes:
To automatically transfer assets when a low quantity threshold is detected in a stockroom: This means that when the quantity of a hardware asset in a stockroom falls below the minimum threshold defined by the stock rule, the system automatically creates a transfer order to replenish the stockroom from another stockroom that has excess quantity of the same asset1.
To send notifications when a low quantity threshold is detected in a stockroom: This means that when the quantity of a hardware asset in a stockroom falls below the minimum threshold defined by the stock rule, the system sends an email notification to the stockroom manager or other stakeholders to alert them of the low inventory level1.
Therefore, the purposes of stock rules that are also options in the question are A. To automatically transfer assets when a low quantity threshold is detected in a stockroom and C. To send notifications when a low quantity threshold is detected in a stockroom.
The other options that are not purposes of stock rules are:
To track stock orders from a vendor: This is not a purpose of stock rules, but a function of purchase orders. Purchase orders are the records that capture the details of the vendor contracts for procuring hardware assets2. Purchase orders help to track the status, quantity, and cost of the stock orders from a vendor2.
To track stock movement between stockrooms: This is not a purpose of stock rules, but a function of transfer orders. Transfer orders are the records that track the movement of hardware assets between stockrooms3. Transfer orders help to track the source, destination, quantity, and status of the stock transfers between stockrooms3.
To send notifications when a stock shipment arrives at a stockroom: This is not a purpose of stock rules, but a function of stock order tasks. Stock order tasks are the tasks that track the fulfillment of asset requests from stockrooms4. Stock order tasks help to send notifications when a stock shipment arrives at a stockroom and when the assets are received and verified4. Reference:
1: Stock Rules
2: Purchase Orders
3: Transfer Orders
4: Stock Order Tasks
質問 # 67
What are the Normalization statuses? (Choose six.)
- A. Normalized
- B. Match Not Found
- C. Found
- D. Version Normalized
- E. Partially Normalized
- F. New
- G. Manually Normalized
- H. Manufacturer Normalized
正解:A、B、E、F、G、H
解説:
Explanation
The Normalization statuses are the indicators of how well the hardware and consumable models are standardized and normalized in the model catalog and the CMDB. The Normalization statuses are:
Manufacturer Normalized: The model has been normalized with the manufacturer name and the product name, but not the model number or the device type. For example, Dell Latitude.
Match Not Found: The model has not been normalized because no matching model was found in the Hardware Asset Management Content Service. For example, ABC XYZ.
Partially Normalized: The model has been normalized with the manufacturer name, the product name, and the model number, but not the device type. For example, Dell Latitude E7450.
Normalized: The model has been fully normalized with the manufacturer name, the product name, the model number, and the device type. For example, Dell Latitude E7450 (Laptop).
Manually Normalized: The model has been manually updated by the user with the normalization content, such as the manufacturer name, the product name, the model number, and the device type. For example, HP Pavilion 15 (Laptop).
New: The model has been created and has not yet run through the normalization process. For example, Lenovo ThinkPad T490.
References:
Normalization status for enterprise models, which describes the normalization statuses for enterprise models and how they are used to track the normalization progress and results.
Hardware Model Normalization, which explains how to normalize the details of the hardware and consumable models using the Hardware Model Normalization Content Service.
質問 # 68
What is the purpose of stock rules? (Choose two.)
- A. To send notifications when a stock shipment arrives at a stockroom
- B. To send notifications when a low quantity threshold is detected in a stockroom
- C. To track stock orders from a vendor
- D. To automatically transfer assets when a low quantity threshold is detected in a stockroom
- E. To track stock movement between stockrooms
正解:B、C
解説:
* Stock rules are the rules that define the minimum and maximum quantities of hardware assets in a stockroom1.
* Stock rules help to optimize the inventory levels and avoid overstocking or understocking of hardware assets1.
* Stock rules have the following purposes:
* To automatically transfer assets when a low quantity threshold is detected in a stockroom: This means that when the quantity of a hardware asset in a stockroom falls below the minimum threshold defined by the stock rule, the system automatically creates a transfer order to replenish the stockroom from another stockroom that has excess quantity of the same asset1.
* To send notifications when a low quantity threshold is detected in a stockroom: This means that when the quantity of a hardware asset in a stockroom falls below the minimum threshold defined by the stock rule, the system sends an email notification to the stockroom manager or other stakeholders to alert them of the low inventory level1.
* Therefore, the purposes of stock rules that are also options in the question are A. To automatically transfer assets when a low quantity threshold is detected in a stockroom and C. To send notifications when a low quantity threshold is detected in a stockroom.
* The other options that are not purposes of stock rules are:
* To track stock orders from a vendor: This is not a purpose of stock rules, but a function of purchase orders. Purchase orders are the records that capture the details of the vendor contracts for procuring hardware assets2. Purchase orders help to track the status, quantity, and cost of the stock orders from a vendor2.
* To track stock movement between stockrooms: This is not a purpose of stock rules, but a function of transfer orders. Transfer orders are the records that track the movement of hardware assets between stockrooms3. Transfer orders help to track the source, destination, quantity, and status of the stock transfers between stockrooms3.
* To send notifications when a stock shipment arrives at a stockroom: This is not a purpose of stock rules, but a function of stock order tasks. Stock order tasks are the tasks that track the fulfillment of asset requests from stockrooms4. Stock order tasks help to send notifications when a stock shipment arrives at a stockroom and when the assets are received and verified4. References:
* 1: Stock Rules
* 2: Purchase Orders
* 3: Transfer Orders
* 4: Stock Order Tasks
質問 # 69
What information would you find on the Inventory tab of the Hardware Asset dashboard? (Choose three.)
- A. Hardware models up for end of life
- B. New hardware assets found by audits
- C. Hardware nearing end of warranty
- D. Requests that require sourcing
- E. Active stock rules
- F. Open asset audits
正解:B、E、F
質問 # 70
Which applications are required to perform a blind audit of your asset inventory?
- A. Hardware Asset Management (HAM) and ServiceNow Agent mobile app
- B. Hardware Asset Management (HAM) and ServiceNow My Assets mobile app
- C. ITSM Asset Management and ServiceNow My Assets mobile app
- D. Hardware Asset Management (HAM) and Software Asset Management (SAM)
- E. ITSM Asset Management and ServiceNow Agent mobile app
正解:A
解説:
A blind audit is a type of inventory audit that does not provide any information about the expected assets in a location. The auditor scans all the assets in the location and compares them with the records in ServiceNow1.
To perform a blind audit, you need the Hardware Asset Management (HAM) application, which enables you to manage the lifecycle of your hardware assets, and the ServiceNow Agent mobile app, which allows you to scan asset tags and barcodes using your mobile device12.
The ServiceNow My Assets mobile app is used to view and request assets from the enterprise asset catalog, not to perform audits3.
The Software Asset Management (SAM) application is used to optimize software licenses and compliance, not to perform audits4.
The ITSM Asset Management application is the legacy application for managing assets, which has been replaced by the Hardware Asset Management application. Reference: 1: Audit your inventory - Product Documentation: San Diego - ServiceNow 2: Hardware Asset Management - ServiceNow 3: ServiceNow My Assets mobile app - Product Documentation: San Diego - ServiceNow 4: Software Asset Management - ServiceNow : Asset Management - Product Documentation: San Diego - ServiceNow
質問 # 71
Assets can be scanned and created in ServiceNow via the Agent mobile application in which scenarios?
(Choose two.)
- A. Create multiple assets listed on a contract PDF scan
- B. Create a single asset via barcode scan
- C. Create a single asset via Name search
- D. Receive one or multiple assets from a purchase order
正解:B、D
質問 # 72
When sourcing a requested item from a supplier using the catalog task form to create a purchase order, the catalog item must be available in:
- A. Supplier Catalog
- B. Inventory Catalog
- C. Vendor Catalog
- D. Product Catalog
正解:D
解説:
To source a requested item from a supplier, you need to create a catalog task from the request item form. This task is assigned to the procurement group and contains the details of the requested item, such as quantity, price, and supplier1.
To create a purchase order from the catalog task, you need to select a catalog item that matches the requested item. The catalog item must be available in the product catalog, which is a list of all the products that your organization can purchase from suppliers2.
The product catalog is different from the supplier catalog, which is a list of all the products that a specific supplier offers3. The product catalog is also different from the inventory catalog, which is a list of all the products that your organization has in stock4. The vendor catalog is not a valid term in ServiceNow Hardware Asset Management. References: 1: Create a catalog task 2: Product Catalog 3:
Supplier Catalog 4: Inventory Catalog
質問 # 73
Which mobile app can users leverage to view the assets assigned to them and create incidents to report issues with their devices?
- A. Now My Assets app
- B. Now Onboarding app
- C. Now Agent Mobile app
- D. Now Mobile app
正解:D
解説:
According to the Hardware Asset Management documentation, the Now Mobile app is a mobile application that enables users to access ServiceNow features and functions from their mobile devices.
The Now Mobile app allows users to view the hardware and software assets that are assigned to them, as well as request new assets or return existing assets1.
The Now Mobile app also allows users to create incidents to report issues with their devices, such as broken screens, slow performance, or malware infections1.
Therefore, the correct answer is option C, Now Mobile app, as it is the mobile app that users can leverage to view the assets assigned to them and create incidents to report issues with their devices. References:
Hardware Asset Management documentation
What is Hardware Asset Management?
質問 # 74
Which of the following are considered assets? (Choose three.)
- A. Software entitlements
- B. Facilities
- C. Software distributions
- D. Hardware
- E. Contracts
正解:A、B、D
解説:
According to the ServiceNow documentation, an asset is "any tangible or intangible item that might have value for an organization"1.
The default asset classes in ServiceNow are Hardware, Software License, Consumable, Bundle, Software Entitlement, and Facility1.
These general classes can be used to manage various assets, such as computers, printers, software licenses, office supplies, software subscriptions, and buildings1.
Therefore, facilities, hardware, and software entitlements are considered assets, while contracts and software distributions are not. Reference:
Asset and configuration item (CI) management - ServiceNow
質問 # 75
What field must an agent complete when resolving an incident in order for the HAM asset tasks to automatically update all configuration item (CI) and asset records associated to the Incident?
- A. Asset-CI Task Action
- B. Asset and CI Action
- C. Asset Action
- D. Asset Task Action
正解:A、D
解説:
Explanation
When an agent resolves an incident that involves hardware assets, they need to complete the Asset-CI Task Action field on the incident form. This field allows the agent to select an action that applies to all the configuration items (CIs) and assets associated with the incident. The possible actions are:
No action: No changes are made to the CIs and assets.
Retire: The CIs and assets are retired and their state is set to Retired.
Dispose: The CIs and assets are disposed and their state is set to Disposed.
Return to stock: The CIs and assets are returned to stock and their state is set to In Stock.
Transfer: The CIs and assets are transferred to another location or user and their state is set to In Use.
When the agent saves the incident, the system automatically creates hardware asset tasks for each CI and asset, and assigns them to the appropriate group based on the action selected. The hardware asset tasks are linked to the incident and can be viewed from the Related Links section of the incident form. The hardware asset tasks are also used to update the CI and asset records with the relevant information, such as location, assignment, state, and substate.
By completing the Asset-CI Task Action field, the agent can ensure that the CIs and assets are updated in accordance with the incident resolution, and that the hardware asset management process is followed. References:
Resolve an incident with hardware assets
Hardware asset tasks
Hardware asset states and substates
質問 # 76
A component is considered an IT asset vs. a configuration item (CI) when you want to do which of the following? (Choose three.)
- A. Manage its procurement, maintenance, or retirement
- B. Track its operational information
- C. Manage its associated license, warranty, or lease contracts
- D. Know its relationships to other assets in the CMDB
- E. Track its monetary value or costs
正解:A、C、E
解説:
To find the answer, I searched for "ServiceNow Hardware Asset Management IT asset vs. CI" using my search_web tool.
I found several relevant web pages that explain the difference between an IT asset and a CI in ServiceNow.
I learned that an IT asset is any financially valuable component that can contribute to the delivery of an IT product or service, while a CI is any component that needs to be managed in order to deliver an IT service12.
I also learned that an IT asset is often a CI, but not all CIs are IT assets12.
Therefore, a component is considered an IT asset vs. a CI when you want to do the following:
Manage its procurement, maintenance, or retirement
Track its monetary value or costs
Manage its associated license, warranty, or lease contracts
These are the aspects that relate to the financial value and lifecycle of the component, which are relevant for IT asset management34.
The other options, such as tracking its operational information and knowing its relationships to other assets in the CMDB, are more relevant for CI management, which is part of configuration management35.
質問 # 77
What are the goals of IT asset management (ITAM)? (Choose four.)
- A. Provide financial reporting
- B. Track logical relationships
- C. Improve operational usage
- D. Improve productivity
- E. Optimize cost
- F. Provide decision support
正解:C、D、E、F
解説:
Explanation
IT asset management (ITAM) is the process of managing the lifecycle, costs, risks, and performance of IT assets across the enterprise1 The goals of ITAM are to12:
Optimize cost by reducing unnecessary spending, maximizing asset utilization, and minimizing asset-related risks Provide decision support by delivering accurate and timely data on asset inventory, configuration, performance, and compliance Improve productivity by streamlining asset workflows, automating asset tasks, and enhancing asset service delivery Improve operational usage by aligning asset investments to business needs, optimizing asset performance, and ensuring asset availability and reliability The other options, D. Provide financial reporting and F. Track logical relationships, are not directly stated as goals of ITAM, although they may be related to some of the goals or benefits of ITAM References: 1: What is Hardware Asset Management? - ServiceNow 2: Hardware Asset Management - ServiceNow
質問 # 78
......
ServiceNow CIS -HAM(認定実装スペシャリスト - ハードウェアアセットマネジメント)認定試験は、ServiceNowプラットフォームを使用してハードウェアアセットの管理に関する知識とスキルをテストするために設計されています。この認定は、ハードウェア資産の管理と価値の最大化に関する専門知識を実証したい専門家に最適です。この試験では、ハードウェアアセット管理プロセス、ハードウェアの発見、ソフトウェア資産管理、レポートなど、さまざまなトピックについて説明しています。
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CIS-HAM試験 [2024年最新] 問題集でServiceNowのPDF問題:https://drive.google.com/open?id=1LR9KYBAz8NK9ijTRomBeHu37sAeZZusq