[2024年06月]更新のCIS-SPM試験問題集合格させるのは2024年最新のCertified Implementation Specialist - Strategic Portfolio Management
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質問 # 24
Can an it_project_manager convert a task to a milestone?
- A. No, this can only be done by a system admin.
- B. Yes, if the task is assigned to the project manager.
- C. Yes, by right-clicking on the task in the Planning Console.
- D. No, the PPS admin role is also required.
正解：C
解説：
Explanation
According to the Planning Console document, an it_project_manager can convert a task to a milestone by right-clicking on the task in the Planning Console and selecting Convert to Milestone. The other options are not correct, as they are not the ways to convert a task to a milestone. A system admin or a PPS admin role is not required for this action. The task assignment is not relevant for this action.
質問 # 25
Which statement defines the Project Workspace?
- A. A central location for viewing and assessing business demands
- B. A central location to view of all projects in a portfolio to prioritize work
- C. A central location for creating and managing projects
- D. A central location transform the navigation of lists and forms into an interactive graphical experience
正解：C
解説：
Explanation
According to the ServiceNow documentation1, the Project Workspace is a central location for creating and managing projects. It provides a graphical interface that allows users to view and edit project information, such as tasks, resources, risks, issues, and dependencies. The Project Workspace also enables users to collaborate with team members and stakeholders, track project progress, and generate reports.
The other options are incorrect because:
A: A central location to view of all projects in a portfolio to prioritize work: This describes the Portfolio Workbench, not the Project Workspace2.
C: A central location transform the navigation of lists and forms into an interactive graphical experience: This describes the Lens, not the Project Workspace3.
D: A central location for viewing and assessing business demands: This describes the Demand Workbench, not the Project Workspace.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-managem
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/it-business-management/c
:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/conc
質問 # 26
Which demand category would a demand manager select, if they need to create an enhancement?
- A. Defect
- B. Strategic
- C. Operational
- D. Change
正解：C
質問 # 27
What does the project status report allow project managers to do?
Choose 2 answers
- A. View the WBS
- B. Show historical trend of project KPI's
- C. View the project Gantt chart
- D. Print as a PDF attachment
正解：B、D
解説：
Explanation
The project status report allows project managers to do the following:
Show historical trend of project KPI's: The project status report displays the key performance indicators (KPIs) of the project, such as schedule variance, cost variance, and earned value. It also shows the historical trend of these KPIs over time, which helps project managers monitor the progress and performance of the project. You can find more information about the project status report KPIs in the Product Documentation for ServiceNow.
Print as a PDF attachment: The project status report can be printed as a PDF attachment and sent to the stakeholders or sponsors of the project. This helps project managers communicate the status and health of the project in a clear and concise format. You can find more information about the project status report PDF attachment in the Product Documentation for ServiceNow.
質問 # 28
When creating a project from demand, what related records are moved and copied upon Project Creation?
- A. Cost Plan and Assessment.
- B. Resource Plan and Cost Plan.
- C. Idea and Demand.
- D. Resource Plan and Change Requests.
正解：B
解説：
Explanation
According to the Create a customer project from a demand document, when creating a project from demand, the resource plan and the cost plan are moved and copied upon project creation. The resource plan defines the resources required for the project, and the cost plan defines the estimated and actual costs for the project. The other options are not correct, as they are not related records that are moved and copied upon project creation.
The change requests, the idea, and the demand are not moved or copied to the project, but they are linked to the project as references. The assessment is not a record that is associated with the project, but with the demand.
質問 # 29
If an it_project_manager does not want to equally distribute hours across the resource plan time frame, what allocation spread should be used?
- A. Even.
- B. Any.
- C. Front Load.
- D. Back Load.
正解：B
解説：
Explanation
If an it_project_manager does not want to equally distribute hours across the resource plan time frame, the allocation spread should be set to Any. This option allows the it_project_manager to manually enter the hours for each month or quarter in the resource plan. The other options (Even, Back Load, and Front Load) automatically distribute the hours evenly, from the end, or from the start of the time frame, respectively. You can find more information about the allocation spread in the Product Documentation for ServiceNow.
質問 # 30
The RIDAC workflow can be modified by using which recommended feature?
- A. Workflow Editor
- B. Service Catalog
- C. Project Form
- D. Flow Designer
正解：A
解説：
Explanation
According to the RIDAC (Risk, Issue, Decision, Action, and Request Changes) record entries for a project document, the RIDAC workflow can be modified by using the Workflow Editor, which is a graphical tool that allows you to create and edit workflows. The other options are not correct, as they are not recommended features for modifying the RIDAC workflow. The Project Form is used to create and update project records. The Flow Designer is used to automate processes without coding. The Service Catalog is used to order items and services.
質問 # 31
Where is planned cost calculated from when requesting resources from a group and when resource role is specified?
- A. The distribution costs
- B. The hourly rate of the specified role.
- C. The CI rate cards.
- D. The task rate cards.
正解：B
解説：
Explanation
According to the ServiceNow documentation1, when requesting resources from a group and when resource role is specified, the planned cost is calculated from the hourly rate of the specified role. The system uses the rate card associated with the resource plan to determine the hourly rate for each role. The other options are incorrect because:
A: The distribution costs: The distribution costs are the costs that are distributed across the project tasks based on the resource plan allocation2.
B: The task rate cards: The task rate cards are the rate cards that are applied to the project tasks, not the resource plan3.
D: The CI rate cards: The CI rate cards are the rate cards that are applied to the configuration items, not the resource plan4.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/con
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/con
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/con
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/con
質問 # 32
Which of the following can be used to calculate planned cost when creating a resource plan?
Choose 2 answers
- A. Demand rate
- B. Project rate
- C. Rate card
- D. Default rate
正解：B、C
解説：
Explanation
According to the ServiceNow documentation1, a rate card is a table that defines the hourly cost of labor for different roles or resources. A project rate is a fixed rate that is applied to all resources assigned to a project, regardless of their roles or individual rates. Both of these can be used to calculate the planned cost of a resource plan by multiplying the hours allocated to each resource by the corresponding rate. The other options are incorrect because:
A: Demand rate: A demand rate is a rate that is applied to a demand, not a resource plan. It is used to estimate the cost of fulfilling a demand before it is converted into a project2.
C: Default rate: A default rate is a rate that is applied to a resource when no other rate is specified. It is not a valid option for calculating the planned cost of a resource plan, as it is only used as a fallback option3.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/con
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/con
質問 # 33
What is the demand workbench used for?
Choose 2 answers
- A. Comparing and prioritizing demands against other demands
- B. Comparing demands with portfolios
- C. Approving ideas
- D. Approving demands
正解：A、B
解説：
Explanation
The demand workbench is a feature of ServiceNow Demand Management that allows you to view and assess business demands in a single place. You can use the demand workbench to compare demands with portfolios and see how they align with your strategic goals and objectives. You can also use the demand workbench to compare and prioritize demands against other demands based on their scores, risks, and benefits. You can find more information about the demand workbench in the Product Documentation for ServiceNow.
質問 # 34
If a project manager is responsible for approving time sheets or submitting time cards on behalf of team members, they should be given what role?
- A. timecard_admin.
- B. form_admin.
- C. activity_admin.
- D. approval_admin.
正解：A
解説：
Explanation
According to the ServiceNow documentation1, the timecard_admin role can approve time sheets or submit time cards on behalf of team members. This role also has the ability to create and modify time sheet policies, time sheet groups, and time sheet periods. The other options are incorrect because:
A: activity_admin: The activity_admin role can create and modify activities, activity sets, and activity plans2.
C: form_admin: The form_admin role can create and modify forms, form sections, and form layouts3.
D: approval_admin: The approval_admin role can create and modify approval rules, approval groups, and approval stages4.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time-card-management/ref
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/form-administration/con
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/approvals/concept/c_Ap
質問 # 35
When can a user choose from multiple rate types for their work, while logging a time card?
- A. Only if the capability is enabled in the Time Sheet Policies
- B. Only if this capability is enabled in the Project Record
- C. Only if the capability is enabled in the Project Preferences
- D. Only one (1) rate type can apply
正解：A
解説：
Explanation
According to the Using rate types and labor rate cards document, a user can choose from multiple rate types for their work, while logging a time card, only if the capability is enabled in the Time Sheet Policies. This capability allows users to select different rate types for different tasks, such as standard, overtime, or travel.
The other options are not correct, as they are not the places where the capability can be enabled. The Project Record is used to create and update project details, such as name, description, and state. The Project Preferences are used to set the default values for project fields, such as number, type, and priority. The option C is not correct, as more than one rate type can apply if the capability is enabled.
質問 # 36
What is a data copy of the current project's task, schedule, or structure that can be used for comparison reporting later?
- A. Accrual
- B. Baseline
- C. Forecast
- D. Commitment
正解：B
解説：
Explanation
A baseline is a data copy of the current project's task, schedule, or structure that can be used for comparison reporting later. A baseline captures the original plan of the project and allows you to track the changes and deviations from the plan over time. You can create multiple baselines for a project and compare them with the current state of the project. You can find more information about baselines in the Product Documentation for ServiceNow.
質問 # 37
A user's availability is calculated as:
- A. Allocated hours divided by the total capacity
- B. Capacity minus allocation
- C. Allocated time
- D. Sum of allocated and confirmed hours, divided by the total capacity
正解：A
解説：
Explanation
According to the ServiceNow documentation1, a user's availability is calculated as the ratio of allocated hours to total capacity, expressed as a percentage. Allocated hours are the hours that a user is assigned to work on a project or demand. Total capacity is the maximum number of hours that a user can work in a given period, based on their schedule and availability profile. A user's availability indicates how much of their time is already allocated and how much is still available for new assignments.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/con
質問 # 38
As a demand manager, you can view an artifact from a demand. What artifacts are part of a demand?
- A. Stories, Vulnerability Tasks, Enhancements.
- B. Project, Defect, Requests.
- C. Incidents, Problems, Change.
- D. Decision, Risk, Requirements.
正解：D
解説：
Explanation
According to the ServiceNow documentation1, a demand manager can view and edit the following artifacts from a demand:
Decision: A decision that affects the demand or its outcome2.
Risk: A risk that could impact the demand or its outcome3.
Requirement: A requirement that defines the scope or functionality of the demand4.
The other options are not artifacts of a demand, but rather related entities that can be created from a demand or linked to a demand.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/conc
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/demand-management/task
質問 # 39
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