2025年最新の有効なC-C4H51-2405試験最新問題で2025年最新の学習ガイド [Q22-Q41]

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2025年最新の有効なC-C4H51-2405試験最新問題で2025年最新の学習ガイド

C-C4H51-2405認定で究極のガイド [2025年更新]


SAP C-C4H51-2405 認定試験の出題範囲:

トピック出題範囲
トピック 1
  • Service Objects: This section assesses the knowledge of service management professionals, like SAP Service Cloud Consultants, in understanding and applying service objects within service tickets. It covers topics such as the explanation and usage of Registered Products, Installed Base, and Warranty Management in service tickets.
トピック 2
  • User Management: This section tests the skills of system administrators and SAP consultants who are responsible for user and role management. It involves tasks related to maintaining employees, business roles, and users, as well as configuring data restrictions.
トピック 3
  • Service Business Process: This section examines the capabilities of service process managers and SAP consultants in managing and configuring service processes. It involves identifying various service processes, time recording, fulfillment in service tickets, setting up service levels and categories.
トピック 4
  • Communication Channel and Knowledge Base: This section evaluates the abilities of service management professionals, such as SAP Service Cloud Consultants, and focuses on the various communication channels used for handling service tickets.
トピック 5
  • Basic Setup Settings: This section is targeted at implementation consultants and project managers responsible for the initial setup of SAP Cloud for Customer implementations. It includes understanding standard implementation methodologies, fine-tuning timelines, adjusting predefined settings, and tailoring solutions to meet specific customer needs.
トピック 6
  • Managing Clean Core: This section is aimed at ERP administrators and SAP consultants who focus on maintaining a clean core ERP system. It covers evaluating and applying clean core principles to enhance business process agility, minimize adaptation efforts, and speed up innovation.

 

質問 # 22
What do you need to create accounts?
Note: There are 2 correct answers to this question.

  • A. Access rights
  • B. Assignment to an organizational unit
  • C. User ID
  • D. Business role

正解:A、B


質問 # 23
Which element do you need to maintain to use maintenance plans?

  • A. Fine-tuning
  • B. Installed base
  • C. Scoping
  • D. Condition attribute

正解:B


質問 # 24
Which of the following apply to scoping and fine-tuning? Note: There are 2 correct answers to this question.

  • A. Fine-tuning is the process of generating the activity list by
    Answer :ing que-stions about which business processes will be implemented.
  • B. Scoping is a prerequisite to enable users to export reports to Microsoft Excel.
  • C. Scoping is the process of matching your individual business requirements to predefined solution capabilities.
  • D. The activity list is automatically generated by the system based on your scoping decisions.

正解:C、D


質問 # 25
Which of the following describes how permissions work in SAP Service Cloud?

  • A. Unrestricted access rights override any restrictions you have defined.
  • B. Restricted access rights override any unrestricted access you have defined.
  • C. If an activity is contained in multiple views and the access rights are contradictory, the system automatically grants no access.
  • D. You can decide if the access rights should override any defined restrictions for each view.

正解:A


質問 # 26
Which objects are determined when you are using ticket routing in SAP Service Cloud? Note: There are 3 correct answers to this question.

  • A. Territory
  • B. Organization
  • C. Employee
  • D. Service category
  • E. Account

正解:A、B、C


質問 # 27
Which fields can be used to maintain service levels? Note: There are 2 correct answers to this question.

  • A. Custom fields
  • B. Priority
  • C. Due Date
  • D. Category

正解:B、C


質問 # 28
Which tools can you use to create new accounts in SAP Service Cloud? Note: There are 2 correct answers to this question.

  • A. Data Workbench
  • B. Workflow rules
  • C. Manual migration
  • D. Mass Change Account Data

正解:A、D


質問 # 29
What must you consider when you want to upload master data to SAP Service Cloud using templates?
Note: There are 2 correct answers to this question.

  • A. The migration run requires an approval from SAP Cloud Support.
  • B. You'll need to create an initial file based on predefined fields.
  • C. You'll need to cleanse the legacy data.
  • D. Data can be loaded or changed only once.

正解:B、C


質問 # 30
You want to create a maintenance plan for a vehicle check at 10,000 kilometers or 12 months. What schedule condition and schedule type do you use?

  • A. One time, time and counter-based
  • B. Absolute, counter-based
  • C. One time - no condition, time and counter-based
  • D. Alternating, time and counter-based

正解:D


質問 # 31
Which option can an administrator use to limit the end user's control of the user interface?

  • A. Workflow Action: Manual Field update
  • B. Disable Personalization
  • C. Code List Restriction
  • D. Maintain Page Layout

正解:B


質問 # 32
Which access restriction types are available in SAP Service Cloud? Note: There are 3 correct answers to this question.

  • A. Restricted
  • B. Unrestricted
  • C. Full Access
  • D. No Access
  • E. Define Specific Restriction

正解:A、C、D


質問 # 33
Which of the following API types does SAP recommend to use to achieve clean core integrations? Note: There are 2 correct answers to this question.

  • A. SOAP
  • B. OData
  • C. RFC
  • D. IDoc

正解:A、B


質問 # 34
Which service objects can you display on an installed base? Note: There are 2 correct answers to this question.

  • A. Warranty
  • B. Contract
  • C. Ticket
  • D. Maintenance plan

正解:C、D


質問 # 35
Which options can you use to limit the population of a single field in the SAP Service Cloud UI? Note: There are 2 correct answers to this question.

  • A. Code list restriction
  • B. Validation rule
  • C. Page layout
  • D. Delegation

正解:A、B


質問 # 36
Which of the following objects can be replicated from SAP Service Cloud to SAP Field Service Management?
Note: There are 2 correct answers to this question.

  • A. Registered products
  • B. Service contracts
  • C. Contacts
  • D. Installed bases

正解:B、D


質問 # 37
Which elements can be used to determine the reaction time in service level agreements? Note: There are 2 correct answers to this question.

  • A. Sales contract
  • B. Custom fields
  • C. Maintenance plan
  • D. Priority

正解:C、D


質問 # 38
Which options can be used to control the access rights of a user? Note: There are 2 correct answers to this question.

  • A. Create territory hierarchy levels
  • B. Assign employee to an organizational unit
  • C. Assign restriction rules
  • D. Remove the personal data from the business user

正解:B、C


質問 # 39
Which data is replicated from SAP Service Cloud to SAP Field Service Management?

  • A. Ticket hierarchy
  • B. Account hierarchy
  • C. Installed base
  • D. Registered product

正解:C


質問 # 40
What are some SAP recommended guiding principles to achieve clean core operations? Note: There are 3 correct answers to this question.

  • A. Establish release management.
  • B. Establish regular housekeeping tasks and procedures.
  • C. Establish an organizational structure, technical foundation, and transformation methodology for clean core.
  • D. Integrate clean core practices in the end-to-end value process chain.
  • E. Define roles and responsibilities as part of a process transformation office.

正解:B、C、D


質問 # 41
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C-C4H51-2405練習試験と学習ガイドは厳密検証されたにはPassTest:https://www.passtest.jp/SAP/C-C4H51-2405-shiken.html

2025年最新のな厳密検証された合格させるC-C4H51-2405学習ガイドベズトお試しセット:https://drive.google.com/open?id=1uwkH6xE8P8s1jgkpjeK2OuiCjivNQEj0