
2025年最新の有効なC-C4H51-2405試験最新問題で2025年最新の学習ガイド
C-C4H51-2405認定で究極のガイド [2025年更新]
SAP C-C4H51-2405 認定試験の出題範囲:
| トピック | 出題範囲 |
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| トピック 2 |
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| トピック 3 |
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| トピック 4 |
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| トピック 5 |
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| トピック 6 |
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質問 # 22
What do you need to create accounts?
Note: There are 2 correct answers to this question.
- A. Access rights
- B. Assignment to an organizational unit
- C. User ID
- D. Business role
正解:A、B
質問 # 23
Which element do you need to maintain to use maintenance plans?
- A. Fine-tuning
- B. Installed base
- C. Scoping
- D. Condition attribute
正解:B
質問 # 24
Which of the following apply to scoping and fine-tuning? Note: There are 2 correct answers to this question.
- A. Fine-tuning is the process of generating the activity list by
Answer :ing que-stions about which business processes will be implemented. - B. Scoping is a prerequisite to enable users to export reports to Microsoft Excel.
- C. Scoping is the process of matching your individual business requirements to predefined solution capabilities.
- D. The activity list is automatically generated by the system based on your scoping decisions.
正解:C、D
質問 # 25
Which of the following describes how permissions work in SAP Service Cloud?
- A. Unrestricted access rights override any restrictions you have defined.
- B. Restricted access rights override any unrestricted access you have defined.
- C. If an activity is contained in multiple views and the access rights are contradictory, the system automatically grants no access.
- D. You can decide if the access rights should override any defined restrictions for each view.
正解:A
質問 # 26
Which objects are determined when you are using ticket routing in SAP Service Cloud? Note: There are 3 correct answers to this question.
- A. Territory
- B. Organization
- C. Employee
- D. Service category
- E. Account
正解:A、B、C
質問 # 27
Which fields can be used to maintain service levels? Note: There are 2 correct answers to this question.
- A. Custom fields
- B. Priority
- C. Due Date
- D. Category
正解:B、C
質問 # 28
Which tools can you use to create new accounts in SAP Service Cloud? Note: There are 2 correct answers to this question.
- A. Data Workbench
- B. Workflow rules
- C. Manual migration
- D. Mass Change Account Data
正解:A、D
質問 # 29
What must you consider when you want to upload master data to SAP Service Cloud using templates?
Note: There are 2 correct answers to this question.
- A. The migration run requires an approval from SAP Cloud Support.
- B. You'll need to create an initial file based on predefined fields.
- C. You'll need to cleanse the legacy data.
- D. Data can be loaded or changed only once.
正解:B、C
質問 # 30
You want to create a maintenance plan for a vehicle check at 10,000 kilometers or 12 months. What schedule condition and schedule type do you use?
- A. One time, time and counter-based
- B. Absolute, counter-based
- C. One time - no condition, time and counter-based
- D. Alternating, time and counter-based
正解:D
質問 # 31
Which option can an administrator use to limit the end user's control of the user interface?
- A. Workflow Action: Manual Field update
- B. Disable Personalization
- C. Code List Restriction
- D. Maintain Page Layout
正解:B
質問 # 32
Which access restriction types are available in SAP Service Cloud? Note: There are 3 correct answers to this question.
- A. Restricted
- B. Unrestricted
- C. Full Access
- D. No Access
- E. Define Specific Restriction
正解:A、C、D
質問 # 33
Which of the following API types does SAP recommend to use to achieve clean core integrations? Note: There are 2 correct answers to this question.
- A. SOAP
- B. OData
- C. RFC
- D. IDoc
正解:A、B
質問 # 34
Which service objects can you display on an installed base? Note: There are 2 correct answers to this question.
- A. Warranty
- B. Contract
- C. Ticket
- D. Maintenance plan
正解:C、D
質問 # 35
Which options can you use to limit the population of a single field in the SAP Service Cloud UI? Note: There are 2 correct answers to this question.
- A. Code list restriction
- B. Validation rule
- C. Page layout
- D. Delegation
正解:A、B
質問 # 36
Which of the following objects can be replicated from SAP Service Cloud to SAP Field Service Management?
Note: There are 2 correct answers to this question.
- A. Registered products
- B. Service contracts
- C. Contacts
- D. Installed bases
正解:B、D
質問 # 37
Which elements can be used to determine the reaction time in service level agreements? Note: There are 2 correct answers to this question.
- A. Sales contract
- B. Custom fields
- C. Maintenance plan
- D. Priority
正解:C、D
質問 # 38
Which options can be used to control the access rights of a user? Note: There are 2 correct answers to this question.
- A. Create territory hierarchy levels
- B. Assign employee to an organizational unit
- C. Assign restriction rules
- D. Remove the personal data from the business user
正解:B、C
質問 # 39
Which data is replicated from SAP Service Cloud to SAP Field Service Management?
- A. Ticket hierarchy
- B. Account hierarchy
- C. Installed base
- D. Registered product
正解:C
質問 # 40
What are some SAP recommended guiding principles to achieve clean core operations? Note: There are 3 correct answers to this question.
- A. Establish release management.
- B. Establish regular housekeeping tasks and procedures.
- C. Establish an organizational structure, technical foundation, and transformation methodology for clean core.
- D. Integrate clean core practices in the end-to-end value process chain.
- E. Define roles and responsibilities as part of a process transformation office.
正解:B、C、D
質問 # 41
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