Salesforce-Certified-Administrator試験正確な問題集、学習ノートと理論 [2025年05月]
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質問 # 117
Universal container has a contact Lightning record Page with a component that shows LinkedIn data. The sales team would like to only show this component to sales users when they are on their mobile phones.
Choose 2 Answers.
- A. Filter the component visibility with User > Role > Name = Sales User.
- B. Filter the component visibility with User > Profile > name = sales User.
- C. Filter the component visibility with Form Factor = phone
- D. Filter the component visibility with view = Mobile/Tablet.
正解：B、C
解説：
Explanation
To show a component that shows LinkedIn data only to sales users when they are on their mobile phones, the administrator should filter the component visibility with two conditions:
User > Profile > name = sales User, which checks if the user's profile name is "sales User" Form Factor = phone, which checks if the user's device is a phone Filtering with view or role will not achieve the desired result. References:
https://help.salesforce.com/s/articleView?id=sf.app_builder_page_visibility_rules.htm&type=5
質問 # 118
An administrator at Cloud Kicks wantsto deactivate a User who has left the company.
What are two reasons that would prevent a user from being deactivated?
Choose 2 answers
- A. The User is the highest role in the role hierarchy
- B. The use is part of a territory hierarchy.
- C. The User is in a Custom hierarchy field.
- D. The User is assigned inworkflow email alert.
正解：B、D
解説：
Explanation
Two reasons that would prevent a user from being deactivated are that the user is part of a territory hierarchy or that the user is assigned in workflow email alert. Aterritory hierarchy is a structure that defines how territories are related to each other in Salesforce; if a user is part of a territory hierarchy, they cannot be deactivated until they are removed from all territories. A workflow email alert is an action that sends an email to one or more recipients when a workflow rule is triggered; if a user is assigned in workflow email alert, they cannot be deactivated until they are removed from all email alerts. The user being in a custom hierarchy field or being the highest role in role hierarchy are not reasons that would prevent deactivation; they may affect data visibility or record ownership after deactivation, but they do not block deactivation itself.
References:https://help.salesforce.com/s/articleView?id=sf.users_deactivate_considerations.htm&type=5
質問 # 119
At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well.
Which are two considerations for enabling this functionality?
Choose 2 answers
- A. Object layouts should be configured to include the groups related list.
- B. The Add Record action must be configured in the group publisher.
- C. Collaboration groups are created automatically for every department.
- D. An administrator needs to create a group to enable record sharing
正解：B、D
質問 # 120
An administrator gets a rush request from Human Resources to remove a user's access to Salesforce Immediately. The user is part of a hierarchy field called Direct Manager.
What should the administrator do to fulfil the request?
- A. Change the user's profile to read-only while removing them from being referenced in the Direct Manager Field.
- B. Deactivate the user and delete any records where they are referenced in the Direct Manager field.
- C. Freeze the user to prevent them from logging in while removing them from being referenced in the Direct Manager field.
- D. Delete the user and leave all records where they referenced in the Direct Manager Field without changes.
正解：C
解説：
Explanation
Freezing a user is a way to temporarily prevent them from logging in to Salesforce without deactivating their user record. This is useful when you need to perform some cleanup tasks before deactivating a user, such as removing them from being referenced in a hierarchy field like Direct Manager.
References:https://help.salesforce.com/s/articleView?id=sf.users_freeze.htm&type=5
質問 # 121
Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product's two lead engineers read/write access to all new cases that reference the new product.
What should an administrator do to satisfy this requirement?
- A. Create a queue and a criteria-based sharing rule.
- B. Create a user-based sharing rule and an ad-hoc case team.
- C. Create an auto-response rule and a public group.
- D. Create a predefined case team and an assignment rule.
正解：D
質問 # 122
The Administrator at Cloud Kicks need to automatically route support cases, regardless of how they are created, to a queue based on case priority.
What tool should the administrator use?
- A. Web-to-case
- B. Email-to-Case
- C. Assignment Rules
- D. Auto-Response Rules
正解：C
質問 # 123
Sales raps at Ursa Solar are having difficulty managing deals. The leadership team has asked the administrator to help sales reps prioritize and close more deals.
What should the administrator and close more deals.
- A. Einstein Activity Capture
- B. Einstein Search Personalization
- C. Einstein Opportunity Scoring
- D. Einstein Lead Scoring
正解：C
質問 # 124
Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue.
Which feature should be used to fulfill this requirement?
- A. Case escalation rule
- B. Auto-response rule
- C. Einstein Case Routing
- D. Case assignment rule
正解：A
質問 # 125
An administrator is building a Lightning app and sees a message that a My Domain must be set up first.
What should the administrator take into consideration when enabling My Domain?
- A. The URL instance for aMy Domain stays the same for every release
- B. The login for all internal and external users changes to the My Domain login
- C. A deployed My Domain is irreversible and renaming is unavailable.
- D. Single sign-on must be disabled prior to implementing My Domain.
正解：B
解説：
Explanation
My Domain is a feature that allows administrators to create a custom domain name for their Salesforce org that replaces their instance URL (such as na35.salesforce.com). My Domain provides benefits suchas improved security; enhanced branding; faster navigation; access to Lightning components; etc. However, one of the considerations when enabling My Domain is that it changes how users log in to Salesforce - instead of using their instance URL login (suchas login.salesforce.com), they have to use their My Domain login (such as mydomain.my.salesforce.com). This applies to all internal and external users who access Salesforce via web browser or mobile app.
References:https://help.salesforce.com/s/articleView?id=sf.domain_name_overview.htm&type=5
質問 # 126
At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well.
Which are two considerations for enabling this functionality?
Choose 2 answers
- A. The Add Record action must be configured in the group publisher.
- B. Object layouts should be configured to include the groups related list.
- C. Collaboration groups are created automatically for every department.
- D. An administrator needs to create a group to enable record sharing
正解：A、B
解説：
Explanation
To enable record sharing and collaboration with groups, you need to add the groups related list to the object layouts and configure the Add Record action in the group publisher.
References:
https://help.salesforce.com/s/articleView?id=sf.collab_groups_records.htm&type=5https://help.salesforce.com/s/
質問 # 127
The CTO of AW Computing has defined a new policy for cases to improve customer satisfaction. All cases submitted with a Case Reason of Installation must be acknowledged immediately via email and assigned to the appropriate agents. Any cases that are still in the New status after 4 hours must be escalated to support management.
What case management tools need to be utilized for this requirement?
- A. Auto-response rules, Macros, Entitlements
- B. Auto-response rules, Entitlements, Escalation Rules
- C. Auto-response rules, Queues, Macros
- D. Auto-response rules, Queues, Escalation Rules
正解：C
解説：
Explanation
To advertise on TV, radio, print, and social under one banner called New Runners and aggregate total statistics for this marketing effort, an administrator should use Parent campaign field on Campaign object. This field allows creating hierarchical relationshipsbetween campaigns by specifying one campaign as parent of another campaign. Parent campaigns roll up statistics from child campaigns such as number of leads generated, amount of revenue won etc. For example, an administrator can create four child campaignsfor TV, radio, print and social ads respectively and link them to one parent campaign called New Runners using Parent campaign field. Junction object, lookup relationship, and master-detail relationship are not features related to Campaign object or hierarchy.
References:https://help.salesforce.com/s/articleView?id=sf.campaigns_parent.htm&type=5
質問 # 128
When a Sales rep clicks a button on an opportunity, a simple discount calculator screen should be launched.
Which automation tool should an administrator use to build this discount calculator screen?
- A. Workflow Rule
- B. Flow Builder
- C. Platform Event
- D. Process Builder
正解：B
解説：
Explanation
Flow Builder supports creating a screen that can launch a simple discount calculator when a button is clicked on an opportunity.
References: https://help.salesforce.com/s/articleView?id=sf.flow_builder_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.flow_distribute_button.htm&type=5
質問 # 129
AW Computing has six sales teams in a region. These teams always consists of the same account manager, engineer, and assistant.
What should the administrator configure to make it easier for teams to collaborate with the same customer?
- A. Enable and configure standard opportunity teams with splits.
- B. Create a queue for each team and assign account ownership to the queue.
- C. Propose the users manually share all their accounts with their teammates.
- D. Enable account teams and show the users how to set up a default account team.
正解：D
質問 # 130
An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network.
What are two considerations for this configuration?
Choose 2 answers
- A. Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions.
- B. IP address restrictions are set on the profile or globally for the org.
- C. Users can change their password to avoid login IP restrictions.
- D. Single sign-on will allow users to log in from anywhere.
正解：A、B
解説：
Explanation
IP address restrictions allow you to prevent users from accessing Salesforce from outside of their network.
You can set IP address restrictions on the profile level or globally for the org. To enforce IP restrictions for API logins, you must select Enforce Login IP Ranges on Every Request in Session Settings.
References: https://help.salesforce.com/s/articleView?id=sf.security_networkaccess.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.security_enforce_ip_ranges.htm&type=5
質問 # 131
The administrator at Cloud Kicks has created an approval process for time off requests.
Which two automated actions are available to be added as part of the approval process?
Choose 2 answers
- A. Field Update
- B. Email Alert
- C. Chatter Post
- D. Auto launched Flow
正解：A、B
質問 # 132
The administrator at Cloud Kicks has a Custom picklist field on Lead, Which is missing on the Contact when leads are converted.
Which two items should the administrator do to make sure these values are populated?
Choose 2 answers
- A. Set the picklist field to be required on the Lead Object.
- B. Create a custom picklist field on Contact.
- C. Update the picklist value with a validation rule.
- D. Map the picklist field on the Lead to the Contact.
正解：B、D
解説：
Explanation
To make sure the custom picklist field values are populated on contact when leads are converted, you need to create a custom picklist field on contact and map it to the corresponding field on lead.
References: https://help.salesforce.com/s/articleView?id=sf.convert_lead_mapping.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_fields.htm&type=5
質問 # 133
The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days.
What should an administrator do to accomplish this request?
- A. Enable Sales Console and show users how to open a tab for each opportunity in the pipeline that meets the requirements.
- B. Make a new Sales dashboard and add a component that shows all opportunities that meet the criteria.
- C. Create a custom report and schedule the sales users to receive it each day as a reminder to update their opportunities.
- D. Create a list view on the Opportunity object and recommend users switch the view to Kanban to edit by drag and drop.
正解：D
解説：
Explanation
A list view is a feature that allows users to filter and display records based on certain criteria and fields. A Kanban view is a feature that allows users to view records as cards organized by columns that represent stages in a process such as opportunity stages or case statuses. Users can switch between list view and Kanban view by clicking on a toggle button on any object tab that supports Kanban view such as opportunities or cases.
Users can also edit records by dragging and dropping cards from onecolumn to another or by clicking on an inline edit icon on each card. In this case, the administrator can create a list view on the opportunity object that filters opportunities by expected close date in the next 90 days; and recommend users switch the view to Kanban to edit opportunities by drag and drop. References:
https://help.salesforce.com/s/articleView?id=sf.lex_list_views.htm&type=5https://help.salesforce.com/s/articleV
質問 # 134
The administrator at Ursa Major Solar has been asked to change the work Item and Project Custom Object Relationship from a master detail to a Lookup.
Which Scenario Could prevent the administrator from fulfilling this requirement?
- A. The Look-Up field is required for Saving Records.
- B. Roll-Up summary field sexist on the master object.
- C. The lookup field in all the records contains a value.
- D. A junction object is required to support the lookup.
正解：B
質問 # 135
At Universal Containers, there is a custom field on the Lead named Product Category. Management wants this information to be part of the Opportunity upon lead conversion.
What action should the administrator take to satisfy the request?
- A. Configure the product categories picklist field on the product.
- B. Map the lead custom field to the product's product category field.
- C. Create a custom field on the Opportunity and map the two fields.
- D. Create a workflow to update Opportunity fields based on the lead.
正解：C
解説：
Explanation
To transfer data from a lead custom field to an opportunity field upon lead conversion, an administrator needs to create a custom field on the opportunity object that matches the data type and length of the lead custom field, and then map the two fields using the lead field mapping tool under setup. This will ensure that the value of the product category field on the lead is copied to the corresponding field on the opportunity when the lead is converted. References: https://help.salesforce.com/s/articleView?id=sf.leads_customize_map.htm&type=5
質問 # 136
Cloud Kicks want its reports to show a Fiscal Year that starts on February 1 and has 12 months.
How Should the Administrator Address this requirement?
- A. Set the Fiscal Year to Custom and the starting month as February.
- B. Set the Fiscal Year to Standard and the starting month as February.
- C. Set the Fiscal Year to Custom and the duration to 4 quarters.
- D. Set the Fiscal Year to Standard and the duration to 12 months.
正解：A
解説：
Explanation
A standard fiscal year starts on January 1 and ends on December 31. A custom fiscal year can be set to start on any month and end on any month. In this case, Cloud Kicks wants its fiscal year to start on February 1 and end on January 31. This can be achieved by setting the fiscal year to Custom and the starting month to February.
Setting the fiscal year to Standard and the starting month to February will not work, as the standard fiscal year starts on January 1. Setting the fiscal year to Custom and the duration to 4 quarters will not work, as the duration of a fiscal year is 12 months. Setting the fiscal year to Standard and the duration to 12 months will not work, as the standard fiscal year starts on January 1.
Custom fiscal years are fiscal years that follow a custom-defined structure that differs from the Gregorian calendar. They can be used by organizations that have fiscal years that start on a different month than January or have fiscal years that are divided into custom periods such as quarters or weeks. To set up a custom fiscal year that starts on February 1 and has 12 months, an administrator needs to set the fiscal year to custom and the starting month as February in the fiscal year settings. Setting the fiscal year to standard or the duration to 4 quarters does not meet the requirement of having a custom fiscal year that starts on February 1. References:
https://help.salesforce.com/s/articleView?id=sf.admin_fiscal_year.htm&type=5
質問 # 137
Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and wants to share all cross-sell opportunities with a team of subject matter experts in their organisation. The company has different roles, and the organisation wide default opportunity is set to private.
How should the administrator accomplish this?
- A. Create a new role for the subject matter experts and give them access to the records with the owner-based sharing rule
- B. Change the organisation-wide default for opportunity from private to public Read/Write to open up access for subject matter experts.
- C. Add the subject matter experts to a public group and give them access to records with a criteriabased sharing rule.
- D. Enable territory management, assign the subject matter experts to the same territory, and give them access to the records with manual sharing.
正解：C
質問 # 138
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