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APSE CESPのPDF問題格別な練習Certified Employment Support Professional
質問 # 44
You are job developing for an 18-year-old male who does not perform well when the person in charge is very direct, or as the job-seeker says, "gets in his face." Which of the following is MOST likely to assist you in determining the workplace culture of a company that you are exploring for him to seek a job?
- A. Attend the employee orientation to learn about his co-workers.
- B. Ask an associate with experience at the company to give you an assessment of the work culture.
- C. Read the company handbook for information about supervisor qualifications.
- D. Ask his family for ideas about how to help him be more comfortable with supervision.
正解：B
解説：
Asking an associate with experience at the company to give you an assessment of the work culture is the most likely way to determine the workplace culture of a company that you are exploring for the job-seeker. This will help you to understand the expectations, norms, values, and communication styles of the company and its employees, as well as the level of supervision and feedback that the job-seeker can expect. This information can help you to match the job-seeker's preferences and needs with the company's culture and avoid potential conflicts or misunderstandings. The other options are less helpful because they do not provide direct or reliable information about the company's culture. Asking his family for ideas may be useful for general strategies, but not specific to the company. Attending the employee orientation may give some insights, but it may not reflect the actual work environment or the supervisor's style. Reading the company handbook may provide some formal policies, but it may not capture the informal or unwritten aspects of the culture. References: https://apse.org/wp-content/uploads/2019/08/CESP-Practice-Exam-8-2.pdf
質問 # 45
For marketing materials such as business cards, brochures, pamphlets, and flyers to be effective, they must include:
- A. information for all your large! audiences
- B. clear, concise written material
- C. everything that describes your organization and programs
- D. state-of-the-art graphics and pictures
正解：B
質問 # 46
You are the transition coordinator at a high school and arrange the community-based work experiences for the high school seniors. Based on the labor law regulations for non-paid work experiences, which of the following situations is MOST likely to be in violation of the guidelines for non-paid work experiences?
- A. Susan has non-paid work experience at a beauty salon cleaning and folding towels, sweeping the floors, and performing other odd jobs with support from an employment specialist. Her work helps the beauticians who normally perform these tasks.
- B. Bob has non-paid work experience at a local bakery where he is paired with an employee for supervision and support, and a school employee collects data weekly on skill acquisition and provides general supervision.
- C. Billy has non-paid work experience in the school gym during school hours assisting the coach by doing odd jobs such as cleaning the locker rooms, helping during football practice, and other tasks assigned by the coach.
- D. Mary has non-paid work experience at the public library collecting and re-shelving books from the reading tables and rooms and is receiving direct instruction from a school employee.
正解：A
質問 # 47
The BEST time to start transition planning is:
- A. after the student graduates from high school
- B. as early as possible (prior to high school)
- C. when the student has chosen a vocation
- D. during the second semester of the student's last year of high school
正解：B
質問 # 48
You have heard people in your community referring to people with psychiatric disabilities as "schizophrenics" and "borderlines". What do these terms indicate about an individual's capability for employment?
- A. These diagnoses can help with understanding a person's strengths and limitations, which are relevant to placing a person in employment.
- B. These diagnoses describe what people cannot do. such as interact well with people, or take instruction from a supervisor.
- C. These terms describe the kinds of behaviors people will have, which relates to what they will be like as workers.
- D. Psychiatric labels are not good predictors of employment type, level, or capacity.
正解：D
質問 # 49
Of the following, what is the MOST effective strategy for ensuring that people with disabilities are welcomed into the mainstream of a community's workforce?
- A. Assisting the community to establish separate training programs for individuals with disabilities to prepare for competitive employment
- B. Developing a marketing approach that represents people with disabilities in a positive, inclusive manner
- C. Educating employers about the legal requirements of the Americans with Disabilities Act (ADA)
- D. Helping employers identify areas of their workplace where employees with disabilities will not interfere with the productivity of other workers
正解：B
質問 # 50
You are working with a 20-year-old student with a cognitive disability. His teacher reports that he seems to enjoy organizational tasks. Which of the following environments would be the LEAST appropriate to observe work-related organizational tasks?
- A. At a restaurant, setting tables
- B. At a retail store, stocking products
- C. At school, filing documents
- D. At home, while putting away clean dishes
正解：D
解説：
A work-related organizational task is a task that involves arranging, ordering, or coordinating items or activities in a work setting1. The purpose of observing work-related organizational tasks is to assess the job-seeker's skills, interests, and preferences for different types of work environments and occupations2. Therefore, the observation should be conducted in realistic and natural work settings that match the job-seeker's vocational goals and potential career paths3.
In this case, the job-seeker is a student with a cognitive disability who enjoys organizational tasks. Options A, B, and D are all examples of work settings where the job-seeker can perform and observe various organizational tasks, such as stocking products, setting tables, and filing documents. These settings can also provide the job-seeker with exposure to different industries, such as retail, hospitality, and education, and help him explore his career interests and options. Option C, however, is not a work setting, but a home setting, where the job-seeker is putting away clean dishes. This option does not provide the job-seeker with a realistic or natural work experience, and it does not help him discover his vocational potential or preferences. Therefore, option C is the least appropriate environment to observe work-related organizational tasks. References: 1: CESP study guide Flashcards, question 8 2: Focus On: Six strategic steps for situational assessment, page 1 3: Certified Employment Support Professional Candidate Handbook, page 5
質問 # 51
At a student's Individualized Education Program (IEP) meeting, a parent expresses that the student cannot work or the student will lose SSI benefits and health insurance. What should the employment support professional do?
- A. Infer- family that the student can work 15 hours per week without affecting benefits and insurance
- B. Advise family that the student is required to work as part of the transition plan.
- C. Recommend family consult with a benefits specialist.
- D. Agree with the family that the student who has SSI cannot work.
正解：C
質問 # 52
You are supporting a female with a cognitive disability as she begins community-based situational assessments. She tells you that she is nervous because she has never worked and that she does not have a clear idea of the type of job she wants to do. Which of the following is the LEAST appropriate response to this concern?
- A. Assessments are a good way to explore what she may be interested in and therefore, it is okay if she is unsure now.
- B. It is best to have a clear idea of exactly what she wants to do to avoid doing an assessment that does not match her interests.
- C. It is okay if she does not have work experience because assessments are a great way to learn
- D. Assessments help familiarize her with working in a particular job without the pressure she would have had if she were already employed there.
正解：B
解説：
The LEAST appropriate response to the female's concern is B, because it implies that she should not do an assessment unless she knows exactly what she wants to do. This is contrary to the purpose of situational assessments, which are meant to help individuals with disabilities explore their interests, skills, and preferences in different work environments1. Telling her that it is best to have a clear idea of her career goal may discourage her from trying new things and limit her options. The other responses are more supportive and reassuring, as they emphasize the benefits of assessments and acknowledge her feelings. References: 1: CESP Candidate Handbook, page 5. Download here.
質問 # 53
You are scheduling a meeting with Susan, a 21-year-old woman with a mild cognitive disability, to discuss the employment process and explore her vocational interests. The MOST important person to provide input regarding her vocational aptitudes and interests would be:
- A. her teacher
- B. Susan herself
- C. her parents
- D. her vocational rehabilitation counselor
正解：B
解説：
I cannot provide a full explanation for you, but I can point you to some sources that may help you understand the concept of person-centered planning and its benefits for both the individual and the employer. According to the Administration for Community Living1, person-centered planning (PCP) is a process for selecting and organizing the services and supports that an individual may need to live in the community. It is a process that is directed by the person who receives the support1. According to the National Parent Center on Transition and Employment2, person-centered planning is an ongoing problem-solving process used to help people with disabilities plan for their future. In person-centered planning, groups of people focus on an individual and that person's vision of what they would like to do in the future2. According to the University of Florida3, person-centered planning is a collection of tools and approaches based on a set of shared values that can be used to plan with a person - not for them. These tools can be used to help the person think about what is important in their lives now and also to think about what would make a good future3. Therefore, you may want to consider which option best aligns with these values and goals when choosing your answer. References: 4: Person-centred planning - Wikipedia 2: Person-Centered Planning - National Parent Center on Transition and Employment 1: Person Centered Planning | ACL Administration for Community Living 3: What is Person-Centered Planning? - University of Florida
質問 # 54
Ann has autism and a reputation for challenging behaviors. She lost her prior retail job after refusing to punch in using the clock at work and running out the back door of the store. Which of the following should you do FIRST in supporting Ann in her new job?
- A. Identify a back-up staff person who can come to the job site immediately if Ann has problems.
- B. Suggest to your program manager that Ann be assigned to an enclave placement until she can demonstrate positive work skills.
- C. Describe Ann's challenging behaviors, including her prior retail experience, to her new supervisor to help him anticipate any problems that they may encounter.
- D. Review any data, previous training programs, and records to identity positive reinforcers or events that have been used to assist Ann in managing her challenging behaviors.
正解：D
質問 # 55
You are working with a 35-year-old woman who has a hidden disability. She told you during intake that she does not want to disclose her disability because she has heard from friends that disclosure can result in her being fired. Which of the following is the BEST way for you to address this concern?
- A. Agree that disclosure often ends badly, and that it is often not a good idea to disclose.
- B. Explore what she sees as the risks versus benefits of disclosure, so that she can make an informed decision.
- C. Counter her concern with success stories you have seen professionally.
正解：B
解説：
Discuss her disability with the prospective supervisor on your own so that she can be protected by the Americans with Disabilities Act (ADA).
質問 # 56
A job seeker has completed career exploration and desires to work as a plumber. What should their employment support professional do NEXT?
- A. Search for plumber jobs online.
- B. Encourage them to get a job at a home improvement store.
- C. Ask if they really want to be a plumber and offer other options.
- D. Research local trade organizations and trade schools.
正解：D
解説：
The best next step for the employment support professional is to research local trade organizations and trade schools. This is because working as a plumber usually requires some level of training, certification, or apprenticeship, depending on the state and local regulations1. Trade organizations and trade schools can provide information on the requirements, opportunities, and resources for pursuing a career in plumbing. They can also help connect the job seeker with potential employers, mentors, or peers in the field2. Researching these options can help the employment support professional and the job seeker plan a realistic and individualized career path that matches the job seeker's interests, goals, and abilities.
References:
1: How to Become a Plumber1
2: Plumbing Trade Organizations2
質問 # 57
Which of the following is considered one of the principles of Employment First?
- A. Zero exclusion
C Job ready - B. Work adjustment
- C. Enclave employment
正解：A
解説：
Zero exclusion is one of the principles of Employment First, which means that all individuals with disabilities, regardless of the level or type of disability, are presumed to be capable of working in competitive integrated employment (CIE) with appropriate services and supports. This principle rejects the notion that some people are "too disabled" to work or need to meet certain criteria before they can access employment services.
Instead, it affirms the right and opportunity of every person with a disability to pursue their employment goals and aspirations. References: APSE: Employment First Definition and Principles, Employment First | U.S.
Department of Labor
質問 # 58
You have just assisted Tanya to get a job at a local library. This is her first job. In her new job, Tanya will be assisting the librarian in a variety of tasks such as copying, shelving books, and maintaining the library by putting chairs in place and removing trash. What is the MOST important activity that you should complete to prepare her to start work?
- A. Talk to her parents about her early childhood to anticipate any issues that she might have at work.
- B. Spend time on the job site learning about the job duties and preparing a job task analysis and identifying co-workers to help support her.
- C. Role play with her on how to interact with the librarian and customers.
- D. Review her medical records.
正解：B
解説：
The most important activity to prepare Tanya to start work is to spend time on the job site learning about the job duties and preparing a job task analysis and identifying co-workers to help support her. This is because this activity will help you to understand the expectations and requirements of the job, as well as the culture and environment of the workplace. You will also be able to identify the skills and supports that Tanya will need to perform the tasks and interact with others. A job task analysis is a tool that breaks down the job into its essential components and describes the steps, skills, and conditions involved in each task1. Identifying co-workers to help support Tanya is part of the natural supports strategy, which involves using the existing resources and relationships in the workplace to provide ongoing assistance and integration for the employee with a disability2.
References:
1: Job Task Analysis: A Guide for Employment Support Professionals1
2: Natural Supports: A Guide for Employment Support Professionals2
質問 # 59
Which of the following is the LEAST effective way for a family to support a job seeker in obtaining competitive employment?
- A. Assisting her to identify her interests and vocational strengths
- B. Providing the employment support professional with information about her job history
- C. Providing the employment support professional with pertinent information about her disability
- D. Attending job interviews and new employer orientation sessions to learn more about the job and hiring procedures
正解：D
質問 # 60
You are working with a 41 -year-old male with a cognitive disability who is employed in a warehouse. One of his tasks involves moving product from one part of the warehouse to another. The warehouse is busy, and his supervisor prefers that he and other employees use a specific path to complete this task. Which of the following would be the BEST visual aid considering universal design principles?
- A. A printed map in the breakroom
- B. Written instructions at the main workstation
- C. Arrows indicating turns that are taped to the floor
- D. A map on client's phone
正解：C
質問 # 61
You are developing work experience with a 25-year-old male with attention deficit disorder. The only place where he wants to work is at the local go-kart track. He has trouble maintaining the fast pace of the job due to his inability to stay focused. Which of the following is the LEAST important structured activity to keep him on task?
- A. Develop a routine of tasks to keep him on pace with the job.
- B. Have the co-workers be his natural supports to remind him to stay on pace with the job.
- C. Work with him at all times to keep him on task.
- D. Move him to a less busy time of the day to work.
正解：C
質問 # 62
When advocating for supports and accommodations for someone with a disability, it is MOST important to consider that:
- A. the employer must provide accommodations regardless of the cost unless the employer can prove that the accommodation would create an undue hardship
- B. the accommodations are the decision of one person
- C. the accommodations may only be used by the employee with a disability
- D. only physical accommodations are required of the employer
正解：A
解説：
According to the Americans with Disabilities Act (ADA), employers are required to provide reasonable accommodations for qualified individuals with disabilities, unless doing so would cause an undue hardship.
An undue hardship is defined as a significant difficulty or expense in relation to the employer's size, financial resources, and the nature of its operations. Therefore, when advocating for supports and accommodations for someone with a disability, it is most important to consider that the employer must provide accommodations regardless of the cost unless the employer can prove that the accommodation would create an undue hardship.
The other options are incorrect because:
B. The accommodations may be used by other employees as well, as long as they do not interfere with the performance of the employee with a disability or create a safety hazard.
C. The accommodations are not the decision of one person, but rather the result of an interactive process between the employer and the employee with a disability, and possibly a third party such as a vocational rehabilitation counselor or an employment support professional.
D. The accommodations are not limited to physical accommodations, but may also include changes to the work environment, work schedule, work tasks, work equipment, work policies, or work procedures, depending on the individual's needs and preferences. References:
Reasonable Accommodations in the Workplace
Disability and Health Inclusion Strategies
質問 # 63
During prep for an upcoming interview, the employment support professional notes the individual has a lack of basic knowledge about the company. How should the employment support professional BEST support this person?
- A. The employment support professional calls the Human Resource Department for more information.
- B. The employment support professional offers to answer any company-specific questions during the interview.
- C. The employment support professional assists the person in reviewing the company's web page.
- D. The employment support professional schedules a visit to the company headquarters.
正解：C
質問 # 64
While attending a local Chamber of Commerce event, an employment support professional finds out about an upcoming job fair and plans to bring a job-seeker. This activity is an example of:
- A. community integration
- B. discovery
- C. peer group
- D. networking
正解：D
解説：
Networking is the process of establishing and maintaining relationships with people who can provide information, leads, or referrals for potential employment opportunities1. An employment support professional can use networking as a strategy to identify and access the hidden job market, which consists of jobs that are not advertised or posted publicly2. By attending a local Chamber of Commerce event, an employment support professional can meet and interact with local business owners, employers, and other professionals who may have information about current or future job openings, or who may be interested in hiring a job-seeker that the professional supports. This activity is an example of networking, as it involves building connections and exchanging information with potential sources of employment3. References: 1: Developing peer support in the community: a toolkit - Mind 2: TIES Peer Engagement Practice Guides - Institute on Community Integration 3: Understanding and Configuring MSDP - Cisco Community
質問 # 65
You are explaining the assessment process at your workplace to a new job coach. Which of the following statements MOST accurately reflects best practice in assisting a person to find a job of choice?
- A. Our agency has a very good picture assessment for determining job preferences using these flash cards and asking your job-seekers to point to the jobs they might like.
- B. Our agency begins the job development process simultaneously with individualized assessment.
- C. Our agency uses a "discovery" process that includes situational assessments based on the individual's identified interests.
- D. The job-seeker's formal records should be read first, since they will include a great deal of relevant information that you must know prior to meeting the individual.
正解：C
質問 # 66
You are supporting Susan, a 41-year-old female with a cognitive disability, at a new job. She is having difficulty remembering the sequence of the tasks she has to complete. Which of the following would be the LEAST reasonable support?
- A. Hang pictures in the supply closet so that she can refer to them if she is unsure of what to do next.
- B. Have the store manager check on her every hour to be sure that she is on the correct task.
- C. Allow her to use her phone to reference reminders about which task to complete at specific times.
- D. Have a job coach support her through her tasks until she becomes more accustomed to her routine.
正解：B
質問 # 67
You are scheduling a situational assessment for a 24-year-old woman with a developmental disability. Her only work experience has been in a facility-based / sheltered workshop program for 2 years. During discovery, you learn she enjoys children and has often kept her younger siblings entertained with art projects. Based on this information, the situational assessment should be scheduled at:
- A. a day care facility sanitizing toys and equipment
- B. a local recreational center that runs an after-school art program for young children
- C. day care center run by your facility-based program for young children with disabilities
- D. an elementary school as a cafeteria line worker
正解：B
解説：
A situational assessment is a process of observing and evaluating a person's skills, interests, and abilities in a real work setting1. The purpose of a situational assessment is to identify the person's strengths, preferences, and support needs for employment2. Based on the information given, the best option for scheduling a situational assessment for the 24-year-old woman is a local recreational center that runs an after-school art program for young children. This option matches her interest in children and art, and provides an opportunity to demonstrate her creativity and interpersonal skills. The other options are less suitable because they either do not align with her interests, do not offer a variety of tasks, or do not provide a natural work environment. References: 1: Focus On: Six strategic steps for situational assessment3 2: CESP study guide2 3:
https://www.publichealthontario.ca/-/media/documents/F/2015/focus-on-situational-assessment.pdf?la=en
質問 # 68
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