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質問 24
An ice cream company wants to introduce a new flavor to a new market. The executive sponsor requests a sampling for the test market and the sample group provides negative feedback As this type of program had previously been conducted by the company, the program manager questions whether similar results were experienced during testing.
What should the program manager do next?
- A. Document the results to share with the program governance board
- B. Review the program management information system (PMIS) for lessons learned
- C. Facilitate another test market sampling
- D. Contact the R&D department for product testing results
正解: B
質問 25
A program manager is developing a program management plan by integrating the plans of constituent projects.
During this effort, the program manager learns that a resource is critical to more than one component and there is a time overlap for their availability When creating the program resource management plan, what should the program manager do first?
- A. Ask the human resource manager to hire an additional resource
- B. Analyze resource capacity and capability with component protect managers
- C. Revise the plan to ensure the allocation of all needed resources
- D. Develop the program schedule in accordance with resource availability
正解: B
質問 26
A large automaker begins a program to create the next-generation car. As the program team is composed, key stakeholders are identified Key stakeholders for the program should include which of the following?
- A. Project management office (PMO), third-party contractors, and agents
- B. Potential customers, government regulatory agencies, and competitors
- C. Vice president of logistics, potential customers, and corporate executives
- D. Local car dealers, factory workers, and corporate officers
正解: B
質問 27
Before working on equipment, what is the FINAL step in the lockout/tagout (LOTO) procedure?
- A. Train workers to perform the LOTO process.
- B. Apply appropriate tags both locally and remotely.
- C. Verify the equipment controls are in the proper operating position.
- D. Confirm the device is de-energized by proving it will not run when started.
- E. Confirm all unnecessary items have been removed from the area.
正解: B
質問 28
A small regional utility closes a customer rewards program and transitions it to operations The executive sponsor and program manager are concerned about the impact on benefits realization The program manager assures the executive sponsor that any corrective actions will be included in the next phase.
What should the program manager do to ensure a successful transition?
- A. Ask the program's business analyst to collect all project information and create a report
- B. Ensure that all program documents, including lessons learned are archived in the knowledge repository
- C. Ask each project manager to consolidate and file all program documentation in the corporate archives
- D. Obtain all project managers' contact information, and then have them reassigned back to their functional managers
正解: B
質問 29
A new program component provides an opportunity to enhance program outcomes. What does the program manager use to document and monitor the opportunity'?
- A. Program scope management plan
- B. Component project risk registers
- C. Program risk register
- D. Program risk management plan
正解: C
質問 30
Exhibit:
A pay telephone using coins needs to be installed in a public area. In the specifications, it is required that the telephone shall meet the ADA (American with Disabilities Act) requirement for front reach using a wheelchair. What will be the maximum reachable height or the value of "X"?
- A. 1220 mm (48 in)
- B. 760 mm (30 in)
- C. 1370 mm (54 in)
- D. 1170 mm (46 in)
- E. 864 mm (34 in)
正解: A
質問 31
The program manager plans to address a negative cost variance generating a red flag in the program management status report. What should the program manager do?
- A. Gather all the details, analyze impacts, determine corrective actions and present the findings to the governance board for direction
- B. Work with program sponsor to compile impact analysis data to obtain additional funding for the program
- C. Ask the program team to compile all details, analyze impacts, determine corrective actions and present to the governance board for direction
- D. Contact the project sponsors to present the details, impacts, and possible corrective actions regarding the negative cost variance
正解: A
質問 32
To accommodate telephone, data, CATV, security and multimedia, a MINIMUM of ________ strands of optical fiber auxiliary disconnect outlet (ADO) cable should be provided.
- A. Two
- B. Eight
- C. Four
- D. Six
- E. Five
正解: C
質問 33
A company's marketing department Tails an internal compliance audit To comply with the auditor's remediation plan the legal department mandates that a content management system (CMS) be implemented After initiating the program for CMS implementation the program manager discovers that the marketing department has already preselected which CMS technology will be implemented.
What should the program manager do to ensure the success of the program?
- A. Ask a senior marketing executive to act as the program sponsor and participate on the steering committee: require steering committee representation from the IT legal, and other key departments, validate that the chosen solution meets the requirements
- B. Host a kick-off meeting, request preliminary requirements from the marketing department, conduct a design session present the steering committee with a solution that meets the requirements: and meet with interested vendors
- C. Initiate the program and begin a formal request for proposal (RFP) to validate the chosen solution and gam the confidence of the legal department
- D. Meet with the vice president of purchasing to discuss the risks associated with preselecting a solution before the requirements have been gathered
正解: B
質問 34
An unforeseen geopolitical risk impacts a program to establish a company's operations abroad. Stakeholders now want to establish a risk response team to define a mitigation plan. Ultimately what appeared to be a significant risk resulted in a negligible risk.
What should the program manager recommend to stakeholders for future similar situations?
- A. Review the risk severity matrix
- B. Establish an on-call risk response team
- C. Accept the risk
- D. Seek an expert opinion
正解: C
質問 35
One of the constituent project managers asks a new program manager to obtain approval for an additional key project requirement. A tolerance range is set, if the tolerance range is too narrow on a program what effect will multiple minor changes have on the program?
- A. Reduction in program risk
- B. Reduction in program quality
- C. Slow down in program implementation
- D. Degradation of program communications
正解: C
質問 36
What is the MINIMUM lighting requirement (or telecommunications spaces?
- A. 50 lux (4.6 toot-candles) of lighting in the horizontal plane and 20 lux (1.9 fool-candles) of lighting in the vertical plane measured al at 1 meter (3.28 feet) above the finished floor
- B. 500 lux (46 foot-candles) of lighting in the horizontal plane and 500 lux (46 foot-candles) of lighting in the vertical plane measured at at 1 meter (3 28 feet) above the finished floor
- C. 200 lux (18 6 fool-candles) of lighting In the horizontal plane and 500 lux (46 foot-candles) of lighting In the vertical plane measured at at 1 meter (3.28 feet) above the finished floor
- D. 500 lux (46 foot-candles) of lighting in the horizontal plane and 200 lux (18 6 foot-candles) of lighting in the vertical plane measured at at 1 meter (3 28 feet) above the finished floor
正解: D
質問 37
Which of the following serves as a guiding principle for a program manager when preparing a program work breakdown structure?
- A. Decompose the program lo the architecture baseline level
- B. Decompose the program at a level sufficient to achieve control
- C. Decompose the program work based upon available resources
- D. Decompose the program to the work package level
正解: B
質問 38
The program selection committee presents several programs for approval:
Which program was selected based solely on a three-year return on investment?
- A. Program C
- B. Program D
- C. Program A
- D. Program B
正解: A
質問 39
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