Select each application design requirement on the left and drag it to the appropriate design approach on the right.

Explanation
1->2
2->1
3->4
4->3

You are developing a car maintenance application for a car service center. Specific services are performed by different teams. Example services are oil changes, tire rotations, and windshield wiper inspections.
Which two configuration options perform the correct assignment routing? (Choose Two)

• A. Configure all assignments to route to the service manager who then assigns the tasks to the specific team.
• B. Configure routing to use business logic to assign tasks to the appropriate team using the type of service.
• C. Configure single level approval routing to a supervisor who assigns the task to the specific team.
• D. Configure routing to a skilled work group using the appropriate skill parameters for the selected service.

Consider the following scenario:
*During the Interview process for a Job Application case, an administrative assistant selects the date and location of the interview.
*Next, an email invitation is sent to the candidate.
*During the interview, the hiring manager captures notes from the discussion.
*Finally, the candidate is assigned a technical exercise and the results are added to the case.
Select two step names that follow the guidelines for identifying and naming the steps in the process. (Choose Two)

• A. Notify Candidate
• B. Schedule Interview
• C. Ask Questions
• D. Technical Exercise

How do you route an assignment so that any available member of the department can perform the task?

• A. Route the assignment to the admin user ID.
• B. Route the assignment separately to all members.
• C. Route the assignment to a work queue.

The Pega Business Architect's main focus is on which of the following? (Choose three)

• A. Design integrations with external applications
• B. Business benefits
• C. Business value assessment
• D. Portal design and implementation
• E. Communications with project sponsors and stakeholders
• F. Rule re-usability