ガイド(2024年最新)実際のSalesforce B2B-Solution-Architect試験問題 [Q59-Q75]

Share

ガイド(2024年最新)実際のSalesforce B2B-Solution-Architect試験問題

B2B-Solution-Architect試験問題集合格させるのは更新されたのは2024年年最新の認証済み試験問題


Salesforce B2B-Solution-Architect認定試験は、機能、機能、機能を含むSalesforce B2B Commerceプラットフォームに関する候補者の知識をテストする複数選択試験です。この試験は、B2B Commerce Solutionsの設計と建築、B2B Commerce Solutionsの実装、B2B Commerce Solutionsの最適化など、いくつかのセクションに分かれています。この試験では、データモデリング、統合、セキュリティ、スケーラビリティなどのトピックもカバーしています。


Salesforce Certified B2B Solution Architect認定を獲得することは、B2B Commerceの分野でキャリアを前進させようとしている個人にとって貴重な資産になります。認定は、個人がSalesforceプラットフォームを使用して効果的なB2Bコマースソリューションを設計および実装するために必要なスキルと専門知識を持っていることを示しています。さらに、この認定は、個人が雇用市場で際立っているのを助けることができ、新しいキャリアの機会とより高い給与につながる可能性があります。全体として、Salesforce Certified B2B Solution Architect認定は、個人がB2B Commerceの分野でのスキルと専門知識を検証する優れた方法です。

 

質問 # 59
Universal Containers is in the process of implementing CPQ and Billing while integrating with ERP for order fulfillment. The Development team is looking to gather regular feedback from the business stakeholders through each sprint. Also, supporting an Agile methodology, they have agreed on a reasonable amount of flexibility in requirements during the course of the project.
Which area should a Solution Architect look to receive feedback on at the earliest?

  • A. Invoice capabilities in ERP to accommodate billing
  • B. Pricing sync between CPQ and ERP
  • C. Product and Pricing structure setup in CPQ
  • D. Modifications required to ERP for integration purposes

正解:C


質問 # 60
Universal Containers (UC) is using Sales Cloud and Service Cloud. UC wants a solution that can tend scheduled emails on a dairy, weekly, or monthly basis to existing customers and prospects. UC also wants to track if customers have opened the emails. There can be as little as 1,000 emails in a week or as many as 100,000 emails in a month, depending on the season.
Based on that criteria, which solution should the Solution Architect recommend to UC?

  • A. Set up scheduled flows to handle email sending and tracking.
  • B. Develop a custom solution using scheduled Apex to send emails.
  • C. Recommend Marketing Cloud Personalization.
  • D. Recommend Marketing Cloud Account Engagement.

正解:D

解説:
This is a feature of Salesforce Marketing Cloud that allows you to create and send personalized emails to your existing customers and prospects based on their account data and behavior. It also enables you to track email opens, clicks, bounces, unsubscribes, and more1.
Marketing Cloud Account Engagement can help you handle large volumes of emails and schedule them on a daily, weekly, or monthly basis. It also integrates with Sales Cloud and Service Cloud to provide a unified view of your customers across all channels12.


質問 # 61
Ohana Cirrus (OC) has around 1,500 support agents working in its global support center operating 24/7 across multiple channels. This center handles around 30,000 cases per day. OC currently uses a custom-developed solution to manage customer complaints and is planning to replace it with a new Salesforce solution. The current system contains more than 250 million records including some still being processed.
Which three recommendations should a Solution Architect suggest to migrate to the new application in the most efficient manner?
Choose 3 answers

  • A. Migrate all complaint records m the Case object to provide a 360-degree customer view.
  • B. Migrate archived data to Heroku and active and semi-active data to Salesforce.
  • C. Use an interface to copy data from the legacy complaint system to Salesforce using a scheduled MuleSoft batch.
  • D. Use an EU tool that uses the Salesforce Bulk API to migrate the data from the legacy system to the new system.
  • E. Use Deferred Sharing Calculations to avoid record sharing calculations during data migration.

正解:B、D、E

解説:
Data migration is the process of transferring data from one system to another1.
Data migration in Salesforce requires careful planning, preparation, and execution234.
Data migration best practices include setting up a data governance plan, focusing on data quality, creating templates, verifying proper transfer, and using appropriate tools2356.


質問 # 62
Northern Trail Outfitters (NTO) has a large product catalog containing about 1 million products mastered inside an external PIH system. In itsfirst Salesforce implementation, NTO implemented Salesforce CPQ as its mam tool of ... to configure and quote, in conjunction with a nightly batch integration from its PIM to bring over all products, with pricing also being maintained inside of CPQ.
As partof its new fiscal year initiative, NTO would like to introduce a digital sales channel to its customers to allow for a traditional ecommerce serf-service experience, and has decided to use its own custom-built solution as a way to accomplish this. One ofthe mam requirements for this custom ecommerce solution is that it must integrate into CPQ in order to present the same entitlements for pre-negotiated contracts that were created in CPQ.
Which two suggestions should a Solution Architect recommend as a starting point to meet NTO's need of effectively integrating both applications together?
Choose 2 answers

  • A. Recommend an ETl tool to synchronize all product data between Salesforce CPQ, PIM, and the custom ecommerce tool.
  • B. Use MuteSoft to streamline the peering and product integration between the PIM, ecommerce, and CPQ.
  • C. Harmonise the Pricing and Product structure of the custom ecommerce tool and CPQ to enable a streamlined integration.
  • D. Implement an external master Pricing database that can be cartedby both ecommerce and CPQ.

正解:B、C

解説:
Utilizing MuleSoft facilitates the seamless integration of Northern Trail Outfitters' Product Information Management (PIM) system, custom ecommerce solution, and Salesforce CPQ, ensuring consistent data flow and synchronization. MuleSoft's API-led connectivity approach allows for the efficient management and exchange of product and pricing information between these systems. Harmonizing the pricing and product structure between the custom ecommerce tool and CPQ is crucial for providing a consistent customer experience and maintaining data integrity across the sales and quoting processes. This approach ensures that pre-negotiated contract entitlements in CPQ are accurately reflected in the ecommerce experience, aligning with best practices for integrating disparate systems to create a cohesive and efficient sales ecosystem.


質問 # 63
Universal Containers (UC) has acquired four companies and is looking to manage revenue across all mergers' territories seamlessly. UC wants to drive major business decision and selling strategies based on an efficient, complete, real-time view of team forecasts across territories from Salesforce. A sales user can be part of multiple territories and is usually working on multiple opportunities at a time.
Which technical consideration should a Solution Architect make when designing collaborative forecasting?

  • A. If the sales user has many territories assigned to them, it can impact the performance of the forecast.
  • B. Forecast category names can be customized by submitting a Salesforce Support case.
  • C. Important details should be tracked at the opportunity line level.
  • D. Archiving a territory model does not impact forecasts, quotas, and adjustments for all territories in the model.

正解:A


質問 # 64
AC Computers is hitting governor limits when trying to create orders and activate orders in Salesforce. Upon further investigation, it's discovered that AC Computers is trying to process hundreds of order products on a single order. The Order object also has various automation processes to update fields and integrate with a third-party order management system.
What is one solution a Solution Architect should evaluate first to resolve this issue?

  • A. Install a third-party solution to process large orders.
  • B. Create a custom object to hold orders in queue for processing.
  • C. Enable Advanced Order Management to process large orders.
  • D. Review to determine if moving automation to asynchronous Apex is required.

正解:D

解説:
Option B is a solution that can help AC Computers avoid hitting governor limits when processing large orders because asynchronous Apex can run in a separate thread and use higher limits than synchronous Apex1. For example, asynchronous Apex can process up to 50 million records per transaction, while synchronous Apex can only process up to 50 thousand records per transaction2. By moving some of their automation processes to asynchronous Apex, AC Computers can reduce the load on their Salesforce environment and improve performance.
A Solution Architect should evaluate moving automation to asynchronous Apex to resolve the issue of hitting governor limits when trying to create and activate orders in Salesforce. By moving the automation to asynchronous Apex, the automation processes can be run in a separate thread and will not affect the transaction limit for the current thread. This will prevent governor limits from being hit and ensure that the order creation and activation processes can be completed successfully.


質問 # 65
Universal Containers (UC) is about to embark on a digital transformation initiative to make all of its back-office systems data visible to employees, customers. And partners via front-office capabilities like Salesforce. The CIO has asked the team to identify their various systems, both back- and front-office, and correctly identify the proper use of those systems. The team plans to utilise the Systems of Engagement framework to classify their systems based on how they will be utilized within the enterprise architecture.
Salesforce is being utilued as the master for all sales data-like Opportunities, Quotes, and Cart data-and an ERP is the master for all invoice, order, and payment data.
How should the Solution Architect segment opportunities and order data in Salesforce*

  • A. System of Engagement for Opportunities and SOR for Orders
  • B. System of record (SOP.) for Opportunities and System of Engagement for Orders
  • C. SOR for Opportunities and System of Intelligence for Orders
  • D. SOR for Opportunities and SOR for Orders

正解:B


質問 # 66
Towards the end of the discovery phase, the sales manager and subject matter experts raise a request to get hands-on experience with the solution as soon as possible. They want to ensure the requirements they provided are correctly built out inSalesforce. The project sponsor is unsure how that request may affect the schedule.
Which method should a Solution Architect consider in this scenario to validate the requirements during the build sprint without impacting the project timelines?

  • A. Give the end users access to a sandbox environment and a testing script for each of the user stories. Ask UAT testers to perform their tasks and collect feedback from them in the testing script.
  • B. Run a User Acceptance Testing discovery session, based on the Functional Specification Document, to ensure the testing script meets the end users' needs.
  • C. Give every end user the Functional Specification Document as their training materials and test them on the contents.
  • D. Ensurethe project sponsor reviews and signs off on the Functional Specification Document as an acknowledgment that what was built aligns with the original requirements.

正解:A

解説:
Allowing end users to interact with the solution in a controlled environment (like a sandbox) and providing them with structured testing scripts ensures that the build aligns with their requirements without disrupting the project timeline. This method enables real-time feedback and iterative improvements, ensuring the final product meets user needs. Salesforce's best practices for UAT and sandbox environments, detailed in the Salesforce Development Lifecycle Guide, support this approach by emphasizing the importance of hands-on testing and feedback in the development process.
https://trailhead.salesforce.com/content/learn/modules/user-acceptance-testing-video/learn-about-user-acceptance-testing


質問 # 67
Universal Containers uses the Salesforce Platform to track customer payments and any late payments. This is accomplished with an architecture that includes Marketing Cloud, Service Cloud, and an integration to the back-office billing system via MuleSoft. Invoices and payments are mastered in the billing system and exposed to Salesforce via MuleSoft. Notifications about customer payments are orchestrated out of Salesforce and emails are sent via Marketing Cloud. The late payment invoice data is required for service representatives to be able to reference within Salesforce.
What should the Solution Architect recommend when determining the role of each system for a use case of sending payment reminders?

  • A. Recommend a trigger from the billing system into Marketing Cloud, which sends customer formatted emails.
  • B. Create cases within Salesforce from the billing system based on payment statues with MuleSoft event orchestration and send payment notifications via Marketing Cloud.
  • C. Load the payment and invoicing data within Salesforce from the billing system with MuleSoft, and drive payment notifications via Marketing Cloud.
  • D. Integrate the billing system directly with Marketing Cloud via MuleSoft to trigger based on events from the billing system.

正解:B

解説:
Creating cases in Salesforce for late payments allows service representatives to have all the necessary information within their primary work environment. Orchestrating these events with MuleSoft and then using Marketing Cloud for communication ensures a seamless flow of information and allows for the leveraging of each system's strengths: Salesforce for case management and Marketing Cloud for customer communication. This strategy aligns with the recommended practices for system integration and event-driven architectures in Salesforce ecosystems.


質問 # 68
Universal Containers (UC) currently utilizes Sales Cloud and Experience Cloud for its customers. For the next phase in its digital transformation, UC would like to enable its vast dealer network with the kinds of tools its direct Sales teams are currently using. UC is considering Partner Communities (PRM) on Experience Cloud. UC's concern at the moment is making sure that its dealer network only gets access to the opportunities they themselves bring to UC or that UC submits to the dealer to close. This is a concern for the VP of direct sales who has issues with bringing PRM in at all.
What is the initial suggestion a Solution Architect should provide to make Partner Communities work for UC?

  • A. Create public groups of partner companies and users at dealers, and share the opportunities using sharing rules.
  • B. Utilize the same sharing model within the Partner Community that customers are currently using within the Customer Community.
  • C. Utilize the external sharing model to differentiate the sharing models between Internal Sales users and External Communities users.
  • D. Create two account lookups on the opportunity, one for dealer and one for partner company, and create sharing rules to share the records.

正解:C

解説:
According to 1, Partner Communities have access to the full sharing model, while Customer Communities can only access Sharing Sets and Sharing Groups. This means that you can use different sharing settings for your internal and external users, depending on their roles and profiles.
The external sharing model allows you to specify a default level of access for each object for your external users. You can also use criteria-based sharing rules, manual sharing, Apex managed sharing, and implicit sharing23 to grant additional access as needed.


質問 # 69
Universal Containers (UC) is an international company with activities m Europe and the U.S. UC has two separate Salesforce orgs, one for each region. Quotes are built m different legacy systems, depending on their country. Orders are processed centrally by the back-office team with an ERP. Customer information is saved m both legacy systems and the ERP. The analyst team complains about the inconsistency of customer data between different systems and the lack of connection between a single piece of customer data across all of the systems.
Which approach would make it possible to set up this single source of truth and ensure scalability for orders?

  • A. Map all of the points of data with a different ETl tool for each Salesforce environment and drive synchronisation from Salesforce to the other systems.
  • B. Use MuleSoft Anypoint Platform as the single point of data orchestration across the different systems and Salesforce environments.
  • C. Use each Salesforce org as its own system of record (SOP.) and use Salesforce Connect to synchronise the two Salesforce orgs.
  • D. Map all of the points of data within a custom data manager and drive synchronization between the different systems with a point-to-point approach.

正解:B


質問 # 70
Universal Containers (UC) needs to provide a portal for its customers to order spare parts for the equipment that has been sold to them. Spare parts orders are fulfilled in uC's ERP system and need to be integrated with the solution. Order status would need to be reflected in the solution. Additionally, m the future, UC wants this order integration scaled to additional applications. UC also needs customers to be able to schedule appointments for service for their equipment.
Which products should a Solution Architect recommend implementing to meet these requirements?

  • A. B2B Commerce. Salesforce Field Service, Experience Cloud, and Meroku
  • B. B2B Commerce. Salesforce Field Service, Experience Cloud, and MuleSoft
  • C. B2B Commerce, Salesforce Field Serv.ee, Experience Cloud, and Sales Cloud
  • D. B2B Commerce, Service Cloud, Experience Cloud, and Salesforce Connect

正解:B

解説:
B2B Commerce is a solution that allows you to create ecommerce websites for your business customers1.
Salesforce Field Service is a solution that allows you to manage your field service operations, such as scheduling appointments, dispatching technicians, and tracking assets2.
Experience Cloud is a solution that allows you to create digital experiences for your customers, partners, and employees using templates and components2.
MuleSoft is a solution that allows you to integrate data from different systems using APIs34.


質問 # 71
AC Computers is getting ready to go live with automated subscription invoicing using Sales Cloud and Revenue Cloud. AC Computers' primary goal is to retire its homegrown system used for manual invoicing and migrate any outstanding bookings. The company wants to make sure there is little disruption to a customer's current invoicing schedule when it goes live with Salesforce Billing and retires the existing system.
Which three recommendations should a Solution Architect make to reduce customer impact?
Choose 3 answers

  • A. Provide training and enablement for end users and admins prior to go live.
  • B. Compare invoices as produced in both systems to ensure customer invokes are as expected.
  • C. Migrate all historical payment methods from the homegrown system.
  • D. Utilize the standard user adoption reports and dashboards to track invoice data.
  • E. Create a release and change management process to incorporate feedback and fix issues.

正解:A、B、C

解説:
To minimize disruption during the transition to Salesforce Billing, migrating historical payment methods ensures continuity in payment processes and customer convenience. Providing comprehensive training and enablement for end users and admins is crucial for smooth adoption and effective use of the new system. Comparing invoices from both systems helps verify accuracy and consistency, ensuring that customers receive correct billing information, thus maintaining trust and satisfaction. These steps are in line with Salesforce's best practices for system migration and adoption, emphasizing the importance of data integrity, user preparedness, and continuity in customer-facing processes during system transitions.


質問 # 72
At Custom Cabinets LLC, the service appointments often span over multiple days bot are 2 to 4 hours in duration per day. The company would like to optimize the service resource's day and have them see as many customers as possible. Additionally, Custom Cabinets LLC would like a customer service representative to follow up with the customer once the field work has been completed.
Which approach should the Solution Architect take to meet these requirements?

  • A. Leverage declarative automata to done Service Appointments for multiple days. Like declarative automation to send a follow-up email to the customer.
  • B. Leverage out-of-the-box Salesforce Field Service Multiday Service Appointments. Use declarative automation to send a follow-up email to the customer.
  • C. Leverage out-of-the-box Salesforce Field Service Work Types and declarative automation to clone Service Appointments for multiple days. Use declarative automation to create a follow-up Case for customer service.
  • D. Leverage out-of-the-box Salesforce Field Service Work Types and out-of-the-box Multiday Service Appointments. Use declarative automation to create a follow-up Case for customer service.

正解:B

解説:
Salesforce Field Service's out-of-the-box functionality for Multiday Service Appointments efficiently handles appointments spanning multiple days. Using declarative automation for follow-up emails ensures personalized customer engagement post-service, enhancing customer satisfaction and operational efficiency without the need for extensive custom development.


質問 # 73
Big Server Company sells complex server solutions to customers through a reseller channel. Resellers will purchase complex servers as well as have warehouses to store quick need products for their customers, such as additional hard drives and cables. Big Server Company currently uses Salesforce CPQ for its Sales team. Big Server Company would like to be able to give resellers easy access to purchase warehouse type products through B2B Commerce; however, the company would also like to allow resellers to request additional discounts for large volume orders from the Sales team.
Which recommendation should a Solution Architect make to integrate B2B Commerce and SalesforceCPQ to accomplish this request.

  • A. Implement the Salesforce CPQ & Billing and CPQ B2B Commerce Connector and use the Cart to Quote flow to create a quote from the Resellers Cart, allowing a sales representative to configure discounts and sync back to cart.
  • B. Implement the Salesforce CPQ & Billing and CPQ B2B Commerce Connector and use the Cart to Quote flow to sync the cart to Salesforce CPQ, and have a reseller price rule adjust pricing for the reseller based on volume.
  • C. Create a request special pricing button in B2B Commerce that will create an opportunity for the sales representative and allow the sales representative to follow up.
  • D. Utilize an integration software, like MuleSoft, to sync carts and pricing between B2B Commerce and Salesforce CPQ.

正解:D


質問 # 74
Universal Containers (UC) is using Sales Cloud and Service Cloud. UC wants a solution that can tend scheduled emails on a dairy, weekly, or monthly basis to existing customers and prospects. UC also wants to track if customers haveopened the emails. There can be as little as 1,000 emails in a week or as many as 100,000 emails in a month, depending on the season.
Based on that criteria, which solution should the Solution Architect recommend to UC?

  • A. Set up scheduled flows to handleemail sending and tracking.
  • B. Develop a custom solution using scheduled Apex to send emails.
  • C. Recommend Marketing Cloud Personalization.
  • D. Recommend Marketing Cloud Account Engagement.

正解:D

解説:
For Universal Containers' requirements of sending scheduled emails and tracking opens, Marketing Cloud Account Engagement (formerly Pardot) is the recommended solution. It is specifically designed for B2B marketing automation, including email campaigns, lead nurturing, and engagement tracking. Marketing Cloud Account Engagement can handle the variable volume of emails and provides detailed analytics on email interactions, ensuring UC can effectively communicate with its audience and gain insights into campaign performance, in line with Salesforce's marketing automation best practices.


質問 # 75
......


Salesforce B2B-Solution-Architect試験は、企業間(B2B)組織向けのSalesforce Solutionsの建築を専門とする専門家向けに設計された認定です。この試験は、Salesforce Technologiesを使用して複雑なB2Bソリューションの設計と実装の経験がある人を対象としています。この認証は、候補者がB2B組織の独自のニーズを満たすソリューションをアーキテクトソリューションに必要なスキルと知識を持っていることを確認します。

 

合格させる保証付き無料クイズ2024年最新の実際に出ると確認されたSalesforce:https://www.passtest.jp/Salesforce/B2B-Solution-Architect-shiken.html

B2B-Solution-Architect試験問題でリアルに更新された問題PDF:https://drive.google.com/open?id=1lO5DA0-c7Yyz4yFZ_kGxCGdB_2FaNDF6