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CSA認定有効な試験問題集解答で学習ガイド!(最新の401問題)
質問 # 49
Which type of interface enables you to display multiple performance analytics, reporting and other widgets on a single screen?
- A. Dashboard
- B. List
- C. Timeline
- D. Form
正解:A
質問 # 50
The ServiceNow Virtual Agent provides assistance within a messaging interface. Which capability allows end users to configure virtual Agent to intercept and help resolve submitted incidents?
- A. Web Intelligence
- B. Incident Auto-Resolution
- C. Virtual Agent Helper
- D. Ticket Resolver
正解:B
質問 # 51
What are examples of UI Actions relating to forms?
Choose 3 answers
- A. Form Buttons
- B. Form Links.
- C. Form View
- D. Form Columns
- E. Form Context Menu
正解:A、B、E
質問 # 52
On the Reports page, what sections allow you to see which reports are visible to different audiences? (Choose four.)
- A. Global
- B. Team
- C. Admin
- D. Group
- E. Dashboards
- F. Department
- G. All
- H. My reports
- I. Company
- J. Analytics
正解:A、C、D、E
質問 # 53
Which type of tables may be extended by other tables, but do not extend another table?
- A. Custom Tables
- B. Base Tables
- C. Extended Tables
- D. Core Tables
正解:B
質問 # 54
The Report Designer contains different section for configuring your report. Which section is used to specify the name of the report, and the table or data source for the report.
- A. Properties
- B. Data
- C. Configure
- D. Sources
- E. Type
正解:C
質問 # 55
When an administrator sets a policy that is applied to all data entered into the Platform (UI, Import Sets, or Web Services), where does this policy run by default?
- A. Network
- B. Browser
- C. Server
- D. Client
正解:C
解説:
A policy that is applied to all data entered into the Platform is called a Data Policy. Data policies run on the server side and enforce data consistency by setting mandatory and read-only states for fields1.
ReferencesData policies
質問 # 56
You are showing your customer a new form that you have created for their new application. They would like to add a field to the form. Where could you do that? (Choose two.)
- A. Click on context menu, select Configure > Form Designer
- B. Select Field Class Manager module
- C. Select Fields and Columns module
- D. Right click on form header, select Configure > Form Layout
正解:A、D
解説:
Reference:
https://docs.servicenow.com/bundle/rome-it-service-management/page/product/change-management/task/t_Crea
質問 # 57
What feature can track the amount of time that a task has been open, to ensure that tasks are completed within an allotted time?
- A. Business Time Remaining
- B. Response Time Clock
- C. Service Level Agreements
- D. Inactivity Monitor
- E. Task Escalation Clock
正解:C
解説:
Reference:
https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/task-table/reference/r_ToolsF
質問 # 58
A user is complaining that they are seeing a blank page, when they click Create New, from your custom Inventory application. You have confirmed that they can see the Inventory application, and the Create New module on the application navigator. What could be the cause of this issue?
- A. Known intermittent issue with U115
- B. User has read role, but not the write role on the Inventory table
- C. User should be using Chrome instead of Explorer for their browser
- D. User session has timed out
- E. Create New module has a broken link
正解:B
質問 # 59
When using the Data Pill Picker, use which keys to dot-walk (6 fields in other tables?
- A. Shift F4, Shit FS
- B. Ctrl <, Ctrl >
- C. Ctrl c, Ctrl
- D. Plus, Minus
- E. Arrows
正解:E
質問 # 60
Which one of the following statements describes the purpose of a Service Catalog flow?
- A. A Service Catalog flow is used to drive complex fulfillment processes and sends notifications to defined users or groups
- B. A Service Catalog flow generates three basic components: item variable types, tasks, and approvals
- C. Although a Service Catalog flow cannot send notifications, the flow drives complex fulfillment processes
- D. A Service Catalog flow generates three basic components: item variable types, tasks, and notifications
正解:A
質問 # 61
What are benefits of assigning work tasks to a group, rather than to an individual? (Choose four.)
- A. Site support members can pick tasks, based on Location
- B. Group members can avoid tasks, which are nearing SLA breach
- C. Group members can choose their tasks from My Groups Work
- D. Groups can assign tasks to users based on on-call schedules
- E. Groups can assign tasks to users based on availability
- F. Groups can assign tasks to users based on skills
正解:A、D、E、F
質問 # 62
What refers to an application or system that accesses a remote service or another computer system, known as a
server?
- A. Server
- B. Client
- C. Policies
- D. Script
正解:B
質問 # 63
What is a Record Producer?
- A. A Record Producer is a type of Catalog Item that provides easy ordering by bundling requests
- B. A Record Producer is a type of a Catalog Item that allows users to create task-based records from the Service Catalog
- C. A Record Producer creates user records
- D. A Record Producer is a type of Catalog Item that is used for Requests, not Services
正解:B
質問 # 64
A department manager asks an analyst to build some reports. Where do you recommend the analyst start?
- A. Reports > Getting Started
- B. Reports > Create New
- C. Report Dashboard > Create New
- D. Self-Service > Reports
- E. Performance Analytics > Reports
正解:B
質問 # 65
What is the Import Set Table?
- A. A staging area for imported records
- B. A repository for Update Set information
- C. A table that determines relationships
- D. A table where data will be placed, post-transformation
正解:A
質問 # 66
What type of field allows you to look up values from one other table?
- A. Lookup
- B. Options
- C. Reference
- D. Dot walk
- E. Selections
- F. Verity
正解:C
解説:
Reference:
%20Orders%20table
質問 # 67
While on an Incident record, how would you add a Tag for "Special Handling" to the record?
- A. On the Special Handling field, check the box
- B. Click on the More options (.,.) icon, click Add Tag, type Special Handling, press enter
- C. On the Tag field, select Special Handling from the choice list
- D. Click on the Context menu, select Add Tag, type Special Handling, press enter
正解:B
質問 # 68
The customer has asked that your change the default layout of the task list.
* Number
* Task Type
* Parent
* Short Description
* Assignment Group
* Assignment
* Updated
After navigation to the list, where would you click, to meet this requirement?
- A. Click List Context Menu >Personalize List
- B. Right click on any column header, Context menu > Configure > List Layout
- C. Right click List Gear icon > Configure > Columns
- D. Click List Context Menu > Configure Columns
正解:C
質問 # 69
What capability allows users to create dashboards with widgets to visualize data over time in order to identify areas of improvement?
- A. Analytics Reports
- B. Reporting
- C. Scheduled Reports
- D. Performance Analytics
正解:D
質問 # 70
Which element is used to track items not saved with a field, in a record?
- A. Sidebar
- B. Activity formatter
- C. List Editor
- D. Dictionary
正解:B
解説:
The activity formatter provides an easy way to track items not saved with a field in the record, such as journal fields like comments and work notes1.
Reference Formatters and Related Lists
質問 # 71
An administrator creates "customer_table_admin" and "customer_table_user" roles for the newly created
"Customer Table". Which ACL rule would grant access to all rows and all fields to both the customer_table_admin and customer_table_user roles?
- A. customer.all
- B. customer .*
- C. customer.none
- D. customer.field
正解:B
解説:
Explanation
The customer .* ACL rule would grant access to all rows and all fields to both the customer_table_admin and customer_table_user roles because it uses a wildcard (*) to match any operation on the customer table. The other options are either too restrictive or too broad.
References1: Access control list rules - Product Documentation: Utah - ServiceNow4: Access Controls - ServiceNow Elite
質問 # 72
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