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質問 # 88
Which tool is used to define relationships between fields in an import set table and a target table?
- A. Transform Map
- B. Field Transformer
- C. Transform Schema
- D. Dictionary Map
- E. Schema Map
- F. Import Designer
正解:A
解説:
Reference: https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/import-sets
/concept/c_ImportSetsKeyConcepts.html
質問 # 89
Which of the following statements describes how data is organized in a table?
- A. A column is one field and a record is one row
- B. A column is a field in the database and a record is one user
- C. A column contains data from one user and a record is one set of fields
- D. A column is one field and a record is one column
正解:B
質問 # 90
Which section of the ServiceNow UI allows you to perform a global search?
- A. Application Navigator
- B. List pane
- C. Banner frame
- D. Content frame
正解:C
質問 # 91
When a flow runs an action, it generates a runtime value, which stays the same for the duration of the flow.
What is the name of this runtime value?
- A. Trigger runtime value
- B. Sequence runtime value
- C. Data pill runtime value
- D. Starting runtime value
- E. Input runtime value
正解:C
解説:
Reference: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/flow-designer
/concept/data-population.html
質問 # 92
Which one of the following is NOT a type of Visual Task Board?
- A. Guided boards
- B. Feature
- C. Freeform
- D. Flexible
正解:B
質問 # 93
What does Natural Language Query allow you to do on a list?
- A. Set list filter, using audible commands
- B. Filter list by typing in a phrase
- C. Speak to the condition builder
- D. Automatically select a filter, based on keywords
- E. Predict the filter desired by the user
正解:D
質問 # 94
What is a schema map?
- A. A schema map graphically organizes the visual task boards for the CMDB
- B. A schema map displays the details of tables and their relationships in a visual manner, allowing administrators to view and easily access different parts of the database schema
- C. A schema map enables administrators to define records from specific tables as trouble sources for Configuration Items
- D. A schema map graphically displays the Configuration Items that support a business service
正解:B
質問 # 95
Which ServiceNow capability allows you to provide knowledge articles, via a conversational messaging interface?
- A. Connect Agent
- B. Agent Assist
- C. Now Messenger
- D. Virtual Agent
正解:D
質問 # 96
What do you activate when you want to add applications or functionality within your development instance?
- A. Updated Pack
- B. App Updated Set
- C. Plugin
- D. Patch
- E. App Package
正解:C
解説:
Reference:
https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/plugins/concept/c_ServiceNo
質問 # 97
Which technique is used to get information from a series of referenced fields from different tables?
- A. Dot-Walking
- B. Record-Hopping
- C. Table-Walking
- D. Sys_ID Pulling
正解:A
質問 # 98
When importing data from a spreadsheet, which step defines where the incoming data columns will be written in the receiving table?
- A. Field Matching
- B. Select Data Source
- C. Create Transform Map
- D. Schedule Transform
- E. Load Data
正解:C
解説:
A transform map is a set of field maps that define the relationships between fields in an import set and fields in an existing table1. When importing data from a spreadsheet, creating a transform map is the step that defines where the incoming data columns will be written in the receiving table2. The transform map allows users to specify how to transform the source data into the target data, such as by using scripts, coalescing, or mapping assist1.
References
* Transform Maps - Product Documentation: San Diego - ServiceNow1
* Importing Data: Excel to ServiceNow - Finite Partners2
質問 # 99
What attributes can you manage, using System Properties > Basic Configuration UI16? (Choose five.)
- A. Banner Image
- B. Preferred browser
- C. Font style
- D. Header background color
- E. Browser tab title
- F. Module text color
- G. Animation style
- H. Base theme
正解:A、D、E、F、H
解説:
Reference:
https://docs.servicenow.com/bundle/rome-platform-user-interface/page/administer/navigation-and-ui/task/t_Conf
質問 # 100
What feature do you use to specify which users are able to access a Service Catalog Item?
- A. Catalog User Role
- B. User Criteria
- C. Can Order Tab
- D. Can Read Role
正解:B
解説:
Reference: https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/service-catalog- management/task/t_AppUserCritItemsCat.html
質問 # 101
What is a Dictionary Override?
- A. A Dictionary Override is an incoming customer update in an Update Set which applies to the same objects as a newer local customer update
- B. A Dictionary Override sets field properties in extended tables
- C. A Dictionary Override is the addition, modification, or removal of anything that could have an effect on IT services
- D. A Dictionary Override is a task within a workflow that requests an action before the workflow can continue
正解:B
質問 # 102
While showing a customer their incident form, they ask to change the Priority field title to display their internal terminology PValue. How would you do that?
Choose 2 answers
- A. Right click on Priority and select Configure Display Settings
- B. Right click on Priority and select Configure Column
- C. Right click on Priority and select Configure Label
- D. Right click on Priority and select Configure Dictionary
正解:C、D
質問 # 103
What icon do you use to change the label on a Favorite?
- A. Clock
- B. Star
- C. Three dots
- D. Triangle.
- E. Pencil
- F. Hamburger
正解:E
解説:
Reference: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0781451
質問 # 104
What are benefits of assigning work tasks to a group, rather than to an individual? (Choose four.)
- A. Group members can choose their tasks from My Groups Work
- B. Groups can assign tasks to users based on on-call schedules
- C. Site support members can pick tasks, based on Location
- D. Groups can assign tasks to users based on availability
- E. Group members can avoid tasks, which are nearing SLA breach
- F. Groups can assign tasks to users based on skills
正解:B、C、D、F
質問 # 105
Which of the following statement describes the purpose of an Order Guide?
- A. Order Guides take the user directly to the checkout without prompting for information
- B. Order Guide provide a list of guidelines for Administrators on how to set up item variables
- C. Order Guides restrict the number of items in an order to only one item per request
- D. Order Guide provide the ability to order multiple, related items as one request
正解:D
質問 # 106
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