最新 [2025年03月15日] Pegasystems PEGACPBA88V1リアル試験問題集PDF
PEGACPBA88V1練習テスト問題は更新された52問題あります
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質問 # 25
A Company often receives multiple IT tickets for the same issue, such as "the office Wi-Fi is down." You configure a Search duplicate cases step to identify duplicate IT tickets.
What is the basic condition for the Search duplicate cases step?
- A. Department is same
- B. Name of submitter is same
- C. Issue type is same
- D. Office location is same
正解：C
解説：
The basic condition for identifying duplicate cases, such as IT tickets for the same issue, is to check if the issue type is the same. By configuring the Search duplicate cases step to identify cases where the issue type is the same, you can effectively identify and manage duplicate IT tickets related to common problems like "the office Wi-Fi is down."
質問 # 26
A business requires a service-level agreement (SLA) to ensure that expense reports are submitted and reviewed on time. The initial urgency value is set to 10 and the following behavior is required:
SLA starts when the Expense report assignment is created
..goal elapses, the assignment urgency increases by 10
..deadline elapses the assignment urgency increases by 10
..passed deadline elapses, the assignment urgency increases by 20
Answer area select the urgency value that the system sets if the assignment is not yet completed by the end of each milestone.
正解：
解説：
Reference:
Pega Academy: Service Level Agreements (SLAs)
Pega Documentation: Configuring SLA Urgency and Escalation
質問 # 27
Which two statements are true about insights? (Choose Two)
- A. You can transform data queries into sharable visualizations.
- B. You can edit application data directly in an insight.
- C. You can search for and select the fields that you want to include in an insight.
- D. You can transform sharable visualizations into data queries.
正解：A、C
解説：
Two statements about insights are true:
B . You can search for and select the fields that you want to include in an insight. This allows for customized data visualizations based on selected fields.
C . You can transform data queries into sharable visualizations, making it easy to share insights with others in the organization.
Reference:
Pega Academy: Insights and Data Visualization
Pega Documentation: Creating and Sharing Insights
質問 # 28
Which two statements are true about Minimum Lovable Product (MLP) sizing when using the Estimator tool? (Choose Two)
- A. Initial estimations are high-level approximations.
- B. Creation of case steps is factored into MLP sizing.
- C. MLP sizing leads to more precise resource planning.
- D. Complex features are always reserved for MLP 2 and later.
正解：A、C
解説：
MLP sizing leads to more precise resource planning: Accurate sizing of the MLP helps in precise allocation and planning of resources, ensuring that the team can deliver the required functionality within the defined time frame.
Reference:
Initial estimations are high-level approximations: The initial estimations provided during the planning phase are high-level and may require refinement as more details about the requirements and scope become available.
質問 # 29
..Pega Business Architect creates the following user story for the project backlog:
..a member of the loyalty program, I would like to be automatically enrolled in all eligible promotional offers so that I can take advantage of the savings without having enroll manually.
Which aspect of the phrase "so that..." does the user story reference?
- A. The application user
- B. The stakeholder approval
- C. The acceptance criteria
- D. The business value
正解：D
解説：
In the user story "As a member of the loyalty program, I would like to be automatically enrolled in all eligible promotional offers so that I can take advantage of the savings without having to enroll manually," the phrase "so that..." references the business value.
Business Value:
The "so that..." clause in a user story explains the benefit or value that the feature provides. It clarifies why the feature is important and what the user or business gains from it.
In this case, the business value is that loyalty program members can save time and effort by not having to manually enroll in promotional offers, which enhances customer satisfaction and loyalty.
Reference:
Pega Academy: User Story Best Practices
Pega Documentation: Writing Effective User Stories
質問 # 30
.....notice that the scope of your project exceeds the original estimates, and the Minimum Lovable Product (MLP) might not be delivered on time.A. team member do you contact to verify the project plan and manage expectations for the release schedule?
- A. Project delivery leader
- B. Lead business architect
- C. Citizen developer
- D. Deployment architect
正解：A
解説：
Project delivery leader: The Project Delivery Leader is responsible for overseeing the project plan, managing resources, and ensuring that project milestones are met. They play a key role in verifying the project plan and adjusting schedules to manage expectations and ensure timely delivery.
質問 # 31
.......which two situations is it appropriate to use a decision table? (Choose Two)
- A. Order total is calculated based on the quantity and price of the items in the customer's shopping cart.
- B. A hair care company suggests a line of products to customers based on their hair type, scalp moisture, hair moisture, and whether it is color-treated.
- C. If customers decide to add insurance, checked bags, or early boarding to their airline tickets, extra fees are added to their order total.
- D. A dance studio recommends a membership type based on the number and type of dance classes the customer wants to attend every month.
正解：B、D
質問 # 32
Your client is planning their next Minimum Lovable Product (MLP) release.
Which three pillars of case design must the Pega Business Architect ensure are taken into account, to capture information for the release? (Choose Three)
- A. Personas and Channels
- B. Dashboards
- C. Case types
- D. Reports
- E. Data and Interfaces
正解：A、C、E
解説：
When planning the next Minimum Lovable Product (MLP) release, a Pega Business Architect should focus on the three pillars of case design: Personas and Channels, Case Types, and Data and Interfaces.
Personas and Channels:
Personas: Identify the different user roles (personas) that will interact with the application. Understanding personas helps in designing user experiences that meet their needs.
Channels: Determine the channels (e.g., web, mobile) through which users will interact with the system. This ensures that the application is accessible and user-friendly across different platforms.
Case Types:
Case Types: Define the different types of cases that the application will manage. Case types are fundamental to structuring the application and ensuring that it can handle various processes and workflows efficiently.
Data and Interfaces:
Data: Identify the data required to support the case types and processes. This includes understanding data sources, data structures, and how data will be captured and used.
Interfaces: Determine the interfaces needed to integrate with external systems. Interfaces are crucial for ensuring that the application can interact with other systems and exchange information seamlessly.
Reference:
Pega Academy: Case Design
Pega Documentation: Minimum Lovable Product (MLP)
質問 # 33
Life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy requires that life insurance underwriting be signed to offices based on the policy owner's residential address.
Which routing approach supports this requirement?
- A. Route the assignment to the correct work queue by using a reporting structure.
- B. Route the assignment to a specific underwriter based on business logic.
- C. Route the assignment to the correct work queue based on business logic.
- D. Route the assignment to the correct work queue by using an authority matrix.
正解：C
解説：
To route life insurance underwriting assignments to the correct satellite office based on the policy owner's residential address, using business logic is the most appropriate approach. This approach involves:
Define Routing Rules: Create decision rules or decision tables that map the policy owner's residential address to the corresponding satellite office's work queue.
Implement Business Logic: Configure the routing step in the case type to use these decision rules. The business logic will determine the correct work queue based on the address.
Route to Work Queue: The assignment is routed to the work queue of the satellite office that corresponds to the policy owner's residential address.
This method ensures that each assignment is accurately directed to the appropriate office based on predefined business logic.
Reference:
Pega Academy: Assignments and Routing
Pega Documentation: Using Business Logic for Assignment Routing
質問 # 34
.......which two situations is it appropriate to use a decision table? (Choose Two)
- A. Order total is calculated based on the quantity and price of the items in the customer's shopping cart.
- B. A hair care company suggests a line of products to customers based on their hair type, scalp moisture, hair moisture, and whether it is color-treated.
- C. If customers decide to add insurance, checked bags, or early boarding to their airline tickets, extra fees are added to their order total.
- D. A dance studio recommends a membership type based on the number and type of dance classes the customer wants to attend every month.
正解：B、D
解説：
Decision tables in Pega are ideal for situations where you need to apply multiple conditions to arrive at a decision. They are best used when you have a limited number of conditions and actions that result in a discrete set of outcomes.
B . A dance studio recommending a membership type based on the number and type of dance classes is suitable for a decision table. The number and type of classes can be mapped to specific membership types in a table format where each row represents a possible scenario and outcome.
D . A hair care company suggesting a line of products based on various attributes such as hair type, scalp moisture, hair moisture, and whether it is color-treated is also suitable for a decision table. Each combination of attributes can correspond to a specific product recommendation, making a decision table an efficient way to handle these rules.
Reference:
Pega Decision Management Overview
Pega Academy: Decision Table Rules
質問 # 35
In the Travel booking case type, if a passenger indicates that they are traveling with a service animal, they must document the type, size, and age of the animal, ..do you configure the case life cycle to meet this requirement?
- A. Apply an optional action to the Travel booking case type to allow the passenger to provide the information as needed.
- B. Configure a validation rule in the Travel booking case type settings to check whether the passenger is traveling with a service animal.
- C. Add an Identify service animal process within the Travel booking case life cycle and apply a condition to determine when to run the process.
- D. Create a Service animal accommodation child case that is automatically resolved if the passenger is not traveling with a service animal.
正解：C
解説：
In Pega, conditional processes can be added to a case life cycle to handle specific scenarios, such as when a passenger is traveling with a service animal. By adding an Identify service animal process and applying a condition to determine when this process should run, you can ensure that the required information about the service animal is collected only when needed. This approach keeps the main case flow streamlined while handling special requirements as necessary.
質問 # 36
A sales manager must be able to approve sales quote proposals by email and from their mobile devices. What do you implement this requirement?
- A. Add an Approve/Reject step and enable approval from email and mobile.
- B. Add an Approve/Reject step with mobile approval enabled and add a Send Email step.
- C. Add an Approve/Reject step and a Send Email step.
- D. Add an Approve/Reject step and enable email notifications on the case type.
正解：A
解説：
To allow a sales manager to approve sales quote proposals by email and from mobile devices, you should add an Approve/Reject step in the case life cycle and enable the approval from email and mobile options. This configuration ensures that the manager can approve or reject the proposals conveniently through email notifications and mobile devices, without needing to access the Pega application directly.
質問 # 37
Which three tasks should be done as part of the DevOps pipeline? (Choose Three)
- A. Review the three basic authorization models.
- B. Track Security checklist completion.
- C. Extract data using Business Intelligence Exchange (BIX).
- D. Verify the guardrail compliance score.
- E. Run both unit and scenario tests.
正解：B、D、E
解説：
Project delivery leader: The Project Delivery Leader is responsible for overseeing the project plan, managing resources, and ensuring that project milestones are met. They play a key role in verifying the project plan and adjusting schedules to manage expectations and ensure timely delivery.
質問 # 38
Identify the name of Pega's business architecture design that aligns human intelligence and process automation with business logic to deliver high-value software solitons.
- A. Pega Express
- B. Center-out
- C. Customer-centric
- D. Business-first
正解：B
解説：
The name of Pega's business architecture design that aligns human intelligence and process automation with business logic to deliver high-value software solutions is Center-out.
Center-out Design:
This approach focuses on designing the core business logic and processes first (the "center") and then extending outwards to include the user interface (UI) and channels.
By centering on the core logic, Pega ensures that the most critical aspects of the business process are well-defined and robust. This approach supports scalability and adaptability as the system grows and evolves.
Reference:
Pega Academy: Center-out Business Architecture
Pega Documentation: Center-out Design Principles
質問 # 39
...insurance claim case type is defined as follows:
Review claim step is configured to set the status to Pending-Investigation, when is the status of the case set to Pending-Investigation?
- A. When the Review claim step completes
- B. When Investigate claim step completes
- C. When the Review claim step starts
- D. When the Process claim stage starts
正解：A
解説：
In Pega, the status of a case can be updated based on actions taken within the process. The status change to "Pending-Investigation" is tied to the completion of the "Review claim" step:
Review Claim Step Configuration: The "Review claim" step is configured to set the case status to "Pending-Investigation" upon its completion.
Status Change Trigger: The status update happens automatically when the "Review claim" step completes, indicating that the case is now waiting for the investigation to be performed.
This ensures that stakeholders are aware of the case's progress and that the system correctly reflects the current state of the case.
Reference:
Pega Academy: Configuring Case Status
Pega Documentation: Steps and Processes
質問 # 40
....application grants 75 employees access to one of four personas: Admin, Author, User, and Manager. A new analyst who joins the company requires all the .. of the Author persona, but only some of the reporting features are available to the Manager persona.
o you satisfy this security requirement?
- A. Add the analyst to the Author persona.
- B. Create a new Analyst persona with the required access.
- C. Update the Author persona to include the required analyst reports.
- D. Add the analyst to both the Author persona and Manager persona.
正解：B
解説：
Create a new Analyst persona with the required access: To meet the specific security requirements of the new analyst, it is best practice to create a new persona that combines the necessary permissions from both the Author and Manager personas. This ensures that the analyst has tailored access to the features they need without altering existing personas or adding overlapping roles.
質問 # 41
You are configuring an accident claim case with two child cases for an automobile insurance company, as shown in the following figure:
The business requirement changes to allow the parent case to continue independently of the child case processes, w do you configure the Wait step for this requirement?
- A. Configure the step so that only one child case must be resolved before the parent case can continue.
- B. Configure the step to continue the parent case when the child cases reach the payment pending review status.
- C. Configure the step so that users can continue with the parent case process regardless of child case status.
- D. Configure the step to continue the parent case when the child cases reach auditor approval.
正解：C
解説：
To configure a parent case to continue independently of its child cases, you need to adjust the Wait step settings in the parent case. By configuring the Wait step so that users can continue with the parent case process regardless of the child case status, the parent case does not need to wait for the child cases to reach a certain status or be resolved. This allows for parallel processing where the parent case progresses independently of the child cases.
質問 # 42
A Developer configures a button with the action set as shown in the following image:
Place the events in the order they occur.
正解：
解説：
1 - A user clicks the button.
2 - The system applies a data transform.
3 - The order ID value is set to the value of the confirmation number if the system confirms the payment.
4 - The system refreshes the section.
Reference:
* The system applies a data transform.
* The order ID value is set to the value of the confirmation number if the system confirms the payment.
* The system refreshes the section.
質問 # 43
Select each Use Case on the left and drag it to the appropriate Automation on the right.
正解：
解説：
Reference:
* Employees of a financial services firm receive confirmation when they register for the required certification classes.
Automation: Send email
* A Fraud department manager receives a mobile notification that an approval request is in their worklist.
Automation: Push notification
* When an approver rejects an expense report, an employee can modify and resend the report for approval.
Automation: Change to a stage
質問 # 44
....purchase request case type, you have the following requirement: Purchase requests should automatically go to the manager of an employee. meet this requirement, you design a case with a______________.
- A. change stage step to allow the employee to route to the manager
- B. stage to route requests to the manager
- C. process that routes to the manager
- D. step that routes to the manager
正解：D
解説：
To ensure that purchase requests automatically go to the manager of an employee in Pega, you should design a case with a step that routes the request to the manager. The steps are as follows:
Define the Manager Routing Step: In the case type design, include a step that specifies the routing logic.
Use Dynamic Routing: Configure the routing step to dynamically determine the manager based on the employee's profile or organizational hierarchy.
Route to Manager: Implement the routing step so that it evaluates the employee's manager information and routes the case accordingly.
This setup ensures that each purchase request is automatically directed to the appropriate manager for approval, streamlining the process and ensuring compliance with organizational policies.
Reference:
Pega Academy: Routing and Assignments
Pega Documentation: Case Management and Workflow Automation
質問 # 45
Which of the following statements about responsive breakpoints is true?
- A. Custom responsive breakpoints are configured in App Studio.
- B. Responsive breakpoints rely on fixed widths.
- C. Responsive breakpoint behavior changes based on the device brand.
- D. By default, tables have two responsive breakpoints.
正解：A
解説：
The statement that is true about responsive breakpoints is:
C . Custom responsive breakpoints are configured in App Studio. This allows you to define how the UI behaves at different screen sizes.
Responsive Breakpoints: These are used to adapt the UI layout for different screen sizes, ensuring a good user experience on all devices.
Reference:
Pega Academy: Responsive UI Design
Pega Documentation: Configuring Responsive Breakpoints in App Studio
質問 # 46
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