[2023年更新]早速ゲットしてトップランクのSalesforce Field-Service-Lightning-Consultant試験問題集 [Q99-Q117]

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[2023年更新]早速ゲットしてトップランクのSalesforce Field-Service-Lightning-Consultant試験問題集

パスする秘訣はField-Service-Lightning-Consultantをゲットして認証された試験エンジンPDF


Salesforce Field-Service-Lightning-Consultant 認定試験の出題範囲:

トピック出題範囲
トピック 1
  • タイムシート、タイムシートエントリ、サービスリソース間の関係を説明する
  • ディスパッチャコンソールのさまざまなフィルタリングオプションを比較する
トピック 2
  • サービスリソース、アカウント、作業指示書、および予約の予約に営業時間を使用する方法を示します
  • サービスの予約を管理するための適切なアクションを選択します
トピック 3
  • FSL管理者のさまざまなフィールドサービス設定を理解する
  • 作業指示プロセス、パラメーター、および作業タイプを構成する
トピック 4
  • 空中ルーティングとストリートレベルルーティングの違いの概要
  • FSLライセンスタイプとそれらを展開するタイミングを区別する
トピック 5
  • DateTime追跡フィールドでのFieldServiceLightningの使用法を理解する
  • 複数日のサービスアポイントメントと標準のサービスアポイントメントの違いを説明する
トピック 6
  • FSLで複雑な作業を実行するための適切なオプションを決定します
  • 作業指示マイルストーンを構成する方法を説明します
トピック 7
  • シナリオを前提として、使用する最適化サービスの適切なタイプを決定します
  • 適切なサービステリトリーとそのメンバーを推奨します
トピック 8
  • Field ServiceMobileとSalesforceMobileアプリの機能を区別する
  • ビジネス要件を達成するための適切なスケジュールポリシーを決定する


Salesforce Certified Field Service Lightning Consultant Certification Examは、業界のベストプラクティスと一致するフィールドサービスLightningソリューションの設計、実装、および管理に関する候補者の専門知識を検証するように設計されています。この試験では、モバイル労働力管理やIoT(モノのインターネット)テクノロジーなど、フィールドサービス業界内の最新のトレンドとテクノロジーに関する候補者の知識もテストしています。

 

質問 # 99
Universal containers wants to dispatch emergency work identified throughout the day that needs to completed before lower-priority work.
What should the consultant recommend to meet this requirement?

  • A. Write a batch apex class to unscheduled low priority work orders.
  • B. Define a global optimization job to run hourly.
  • C. Apply the reshuffle action within the Gantt.
  • D. Create a custom Gantt action to call an apex class to reschedule appointments.

正解:C


質問 # 100
universal container requires trained inspectors to make 3 site visits per year to inspect the container customers' sites. These visits must be scheduled within 14 days of inspection due date.
What are two ways a Consultant can configure maintenance plans to meet the requirements?
Choose 2 answers

  • A. Associate work type called site to maintenance plan
  • B. Auto generate work order with a 14 days generation horizon
  • C. Auto generate work order with 14-day generation time frame
  • D. Associate a required skill call site visits to maintain plans

正解:A、B


質問 # 101
Universal Containers is implementing Field Service Lightning in multiple European Countries, where pricing varies by product. Which two options should a Consultant recommend when considering the setup and configuration of Price Books?

  • A. Utilize country-specific Price Book Entries.
  • B. Utilize the standard Salesforce Price Book.
  • C. Utilize Standard Global Service Price Book Entries.
  • D. Utilize multiple country-specific Price Books.

正解:B


質問 # 102
A Technician reports that the travel time calculated between appointments is often too short and causes Job delays throughout the day.
Which settings should the Consultant consider to improve travel time accuracy?

  • A. Travel Speed Unit, Actual Travel Time
  • B. Street Level Routing, Default Travel Speed
  • C. Estimated Travel Time, Minimize Travel
  • D. Minimum Grade, Default Operating Hours

正解:B


質問 # 103
the dispatcher at universal containers wants wants to schedule service
appointment from the dispatch console while taking the scheduling policy into consideration Which three options are available to dispatchers?

  • A. Select a service appointment from the list, use the "candidates" action, and select the best time slot
  • B. Select the service appointment from the list, user the "change status" action and
    "dispatch"
  • C. Select multiple service appointment from the list and bulk schedule them
  • D. Select a service appointment from the list, use the "edit" action and allocate the Resources
  • E. Select the service appointment from the list and the "schedule" action

正解:A、C、E


質問 # 104
Universal Containers wants Field Technicians to capture customer authorization via a signature through Salesforce mobile app.
What should a Consultant recommend?

  • A. Create an Approval Process from the Service Appointment for the customer's Authorization.
  • B. Create a Checkbox on the Service Appointment that will capture the customer's Authorization.
  • C. Create a custom text field to capture the customer's signature on Salesforce mobile app.
  • D. Create a Quick Action on the Service Appointment to launch a Visualforce signature page.

正解:B


質問 # 105
A Technician is onsite where there is no connectivity and is required to capture the customer's signature. What is the appropriate order of operations as the Technician goes back online?

  • A. Deliver Service Report, update record, sync device, capture signature.
  • B. Capture signature, update record, sync device, deliver Service Report.
  • C. Capture signature, sync device, update record, deliver Service Report.
  • D. Deliver Service Report, capture signature, update records, sync device.

正解:B


質問 # 106
Universal Containers has enabled Field Service Lightning and is looking to enable Entitlements for Work Orders. What should a Consultant take into consideration?

  • A. Managing page layouts and validation rules can be done in Salesforce Lightning.
  • B. Creating Entitlements for Cases and Work Orders must be separated.
  • C. Managing page layouts and milestone trackers can be done in salesforce1.
  • D. Creating Entitlements for Work Orders requires Lightning to be enabled.

正解:B


質問 # 107
Universal Containers maintains their service level agreements at the customer level only. How can a Consultant ensure agents can verify coverage?

  • A. Set up Entitlement Process, set up Service Contracts, display the related List on the Contact page Layout.
  • B. Create Milestones, set up Entitlement Process, display the related List on the Account Page Layout.
  • C. Create Contract Line Items, set up Entitlement Process, display the related List on the Asset Page Layout.
  • D. Create Milestones, set up Entitlement Process, display the related List on the Work Order Page Layout.

正解:B


質問 # 108
A Field Service Technician wants to view a list of parts consumed during a given time period. The Technician will then use the data to replenish inventory on the truck.
Which three steps should a Consultant recommend to track the number of parts consumed? (Choose three.)

  • A. Build a report to view Inventory Transactions.
  • B. Build a report using the Service Appointment Inventory module.
  • C. Build a report using the Work Order inventory module.
  • D. Build a report to view Products Consumed on Work Order Line Items.
  • E. Build a report to view Products Consumed on Work Orders.

正解:A、D、E


質問 # 109
Northern trail outfitters (N T O) wants to automatically dispatch a technician's next two service appointments after the technician completes their current service appointment. NTO wants to be consistent across all of the service territories and control the number of service appointments that are pushed to the technician.
What automated processing should the consultant configure upon work order completion to dispatch the next two appointments?

  • A. Enable drip feed dispatch.
  • B. Create an apex trigger.
  • C. Build a workflow rule.
  • D. Configure an auto dispatch schedule job.

正解:A


質問 # 110
Universal containers technicians frequently need to request more parts from another inventory location when stock runs low.
How can universal container technicians achieve this for each product requested?

  • A. Create a work order line item and a product request line item.
  • B. Create a product consumed and a product request line item.
  • C. Create a shipment and a product request line item.
  • D. Create a product request and a product request line item.

正解:D


質問 # 111
How should a Consultant configure Salesforce Field Service to ensure agents and dispatchers can quickly create Work Orders with the appropriate materials?

  • A. Create Work Types with Products Consumed.
  • B. Create Work Types with Work Order Line Items.
  • C. Create Work Types and Locations.
  • D. Create Work Types with Products Required.

正解:D


質問 # 112
Universal Containers' (UC) Technicians are required to record actual work duration against baseline estimates at the Work Order Line Item Level for certain tasks. How can this be supported using standard fields and features?

  • A. Create Work Types for all tasks requiring an estimated versus baseline value. Train Service Technicians to select the appropriate Work Type, and then update the "Duration" field on the Work Order.
  • B. Create Work Types for all tasks requiring an estimated versus baseline value. Train Service Technicians to select the appropriate Work Type, and then update the "Duration" field on the Work Order Line Item.
  • C. Train Dispatchers to update the "Duration" field when Work Orders are created. Train Service Technicians to select the appropriate Work Type, and then update the "Duration" field on the Work Order Line Item.
  • D. Create Knowledge Articles with the baseline durations for each Product. Train Service Technicians to associate the appropriate Knowledge Article, and then update the "Duration" field on the Work Order Line Item.

正解:A


質問 # 113
Universal Containers wants to reduce field service-related costs by cutting overtime pay and fuel expenses for internal employees when scheduling all Service Appointments.
Which two customizations should the Consultant recommend to meet this requirement?
Choose 2 answers

  • A. Create a custom Quick Action for Booking Appointments and Candidates that use the new Scheduling Policy.
  • B. Create a new Scheduling Policy that includes Service Objectives in this order: Minimize Overtime, Minimize Travel, Preferred Service Resource, Skill Level, Resource Priority, ASAP.
  • C. Select the new policy as the Scheduling Policy for the Scheduled Optimization Job.
  • D. Create a new Scheduling Policy that includes Service Objectives in this order: ASAP, Resource Priority, Skill Level, Preferred Service Resource, Minimize Travel, Minimize Overtime.

正解:B、C


質問 # 114
Universal Containers is concerned about the decrease in Asset Uptime metrics. Which two actions should a Consultant recommend?

  • A. Integrate IoT data from their install base to detect asset issues.
  • B. Establish a Preventative Maintenance program for their install base.
  • C. Review existing contracts for obsolete provisions and requirements.
  • D. Launch a feedback survey to their install base and follow up on results.

正解:B、C


質問 # 115
A Technician is onsite where there is no connectivity and is required to capture the customer's signature. What is the appropriate order of operations as the Technician goes back online?

  • A. DeliverService Report, capture signature, update records, sync device.
  • B. Deliver Service Report, update record, sync device, capture signature.
  • C. Capture signature, update record, sync device, deliver Service Report.
  • D. Capture signature, sync device, update record, deliver Service Report.

正解:C


質問 # 116
Universal container is evaluating a strategy for reducing the cost of service using the automated scheduling Which two approaches will contribute to this goal?

  • A. Reduce the travel time per work order
  • B. Reduce the number of territories
  • C. Reduce the overtime per work order
  • D. Reduce the work order per shift

正解:A、C


質問 # 117
......


Salesforce Certified Field Service Lightning Consultant Certification試験は、フィールドサービスLightningソリューションの実装と構成に必要な専門知識と知識を所有する個人向けに設計されています。この認定試験は、フィールドサービス業界で働いており、Salesforceプラットフォームでのスキルと知識を向上させたい専門家に最適です。

 

Field-Service-Lightning-Consultant試験問題は練習は2023年最新の303問題:https://www.passtest.jp/Salesforce/Field-Service-Lightning-Consultant-shiken.html

Field-Service-Lightning-Consultant試験問題集パスと最新テスト問題集:https://drive.google.com/open?id=1YlJO5dUbIHl54KN2Vcymdbj3yfdkU2fO